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Customer Questions and Answers for Lower Door Seal Kit by Whirlpool

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Manufacturer Part

Lower Door Seal Kit

4.89 (64)

By: Whirlpool

Part Number: OEM9308970

Manufacturer Part Number: 4172127

The Lower Door Seal Kit is an OEM part for Whirlpool dishwashers. It is designed to create a watertight seal along the bottom of the dishwasher door, preventing leaks during the wash cycle. The kit comprises a main bottom seal, two corner seals, and installation instructions. The main seal measures approximately 22 inches x 1/2 inch.

You should replace this lower door seal kit if it becomes worn or damaged. Causes of a bad door seal can include deterioration from age, damage from repeated door closures, or buildup of grime and debris that compromise the seal's integrity.

Symptoms of a bad lower door seal include:

Water leaking from the bottom of the dishwasher door
Visible cracks or wear on the seal
The dishwasher door not closing properly
Increased humidity or water damage around the dishwasher area

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Lower Door Seal Kit (Part Number: OEM9308970)

Jim May 22, 2017 for Model Number KUDR25SHWH0

Dishwasher won't shut off after last cycle, have to open the door to shut off

1 Answer

Hello Jim. It sounds like the control board WP8530929 is bad and will need to be replaced on the unit.

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Brandon May 22, 2016 for Model Number 665. 15973992

I bought this kit and followed the instructions and it is still leaking towards the center when I opened it back up I found the seal (that goes along the bottom of the door) had fallen off. I'm not sure if this part is defective or what but it will not get a good bite on the door. I can put the old one on and it bites not problem, but is worn down and the reason it was initially leaking. The seal I received in the kits is not grabbing on to the door when in installed what do I need to do to get a replacement for this defective bottom seal.

1 Answer

Brandon, It sounds like you may have received a bad seal and you would simply want to contact customer relations at 877-477-7278.

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Nancy April 14, 2016 for Model Number SHF5884P0

My dishwasher is very old but I have never had any trouble with it until now. It leaks on the bottom of the door, probably needs a new seal, is it possible to get parts for a dishwasher that is over 30 years old?

1 Answer

Hello Nancy. 675582 is the gasket for the lower door seal.

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John February 21, 2016 for Model Number KUDM24SEWH5

I replaced the lower door seal and spacers. Water runs out the bottom of the door like crazy. I put the old seal back on and it is back to just leaking a little, like it was before. the new lower door seal seems to go on the bottom of the door way too easy and fits very loose. I received seal kit 4172127. doesn't seem like I received the correct seal. The spacers fit just fine.

1 Answer

John, The lower seal kit that you received is the correct seal kit for your unit and you will want to make sure that you use all the parts in the kit. It is possible that you received a defective part and could be the reason for the leaking with the new seal.

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Ron January 14, 2016 for Model Number KUDI24SEBLO/F

Watched video and replaced bottom door gasket and spacers, but dishwasher still leaked. Used correct replacement parts for model. Even called to make sure that I received the correct gasket, because it was narrower than original. Was told it was a replacement for the model. Used GE premium waterproof kitchen/bath/plumbing silicone in gasket slot and along gasket and door bottom. It worked for 2 cycles, but started leaking on third wash. Silicone had separated from door allowing suds/water to leak. It pealed off easily in one piece. Used E6000 adhesive in gasket slot that went onto door bottom blade edge. Allowed to dry three days before using. Gasket was very secure on bottom before use, but on first load it leaked badly. Very frustrating! What can I do beside buy new dishwasher, which in itself works very well?

1 Answer

Hello Ron. You will need to make sure the unit is not over filling first. Also, make sure there is not to much soap in the unit. If all of this is good, and the lower gasket is new, you may need to replace the inner door liner on the unit. Also, make sure the hinges are good and the door is not warped.

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Stacy P July 02, 2015 for Model Number Kitchenaid KUDM24SEWH1 F

It leaked water and suds like an episode out of "I Love Lucy" when it was on "High Temp" wash. When it was on normal but not high temp, it still leaked but not nearly as much. It does not leak during the rinse cycle nor when it drains. I replace the gasket around the tub, it improved the situation but it still puddles a bit on "High Temp" wash. Your website says there is #4172127 lower door seal for this model but I can find no remnant of the old door seal (if there is one) on my model. Could it have moved inside the door? I can fit my fingers into the door along the bottom where the leak occurs. I checked the spray arms, unscrewed the apparatus and found that the large white washer at the spray arm base was cracked open. Could this be part of the problem? I also took off the front panels and made sure that no water was coming from under the machine. Can I use the recommended door seal even though I can't find the old one? I can't believe it disintegrated without my finding parts of it in the dishwasher. Any help you can provide will be gratefully accepted. My husband is STILL telling me to call the plumber!! Thanks so much, Stacy

1 Answer

Hello Stacy. It sounds like the wrong type of soap was used or you used to much soap in the unit. Run it with a gallon of vinegar to remove the soap from the unit.

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John H January 22, 2015 for Model Number KUDMO1FK

The door on this model dishwasher leaks from the bottom of the door. I have already replaced the tub gasket around the sides and top of the opening. That helped but it still leaks from the bottom. l I have ordered the bottom gasket which comes with the door seals but there are no door seals on this model. My question is : does the old gasket slide out left or right or does one just pull it straight out as in the repair video. If it slides out left or right, how do I remove the door. The door on this model does not jibe with the door in the video which is to say there are no metal tabs to move up to release the door? Thanks John H

1 Answer

John, This unit is not showing a door gasket at the bottom of the door and you would want to check the spray arms to make sure that the spray arms are not cracked or clogged. Also check to make sure that the water is not coming from the vent assembly seal. you can check this by removing the screws from the inside of the door and looking inside for water marks running down the panel.

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Tom October 31, 2014 for Model Number KUDG25SHWH1

When the machine is pumping out the water it pours out of the bottom of the door. I have just replaced the lower door seal but was unable to locate the tabs to remove the door to replace the the spacers. I did clean out the spacers. help!

1 Answer

Tom, there are a couple of other things to check first. What can happen, is the screws that hold the top of the 8194582 pump cover on come loose over time. The water pressure blows the gasket out of place. The water then shots out the side of the pump and towards the bottom of the door. You also want to check the door vent assembly 9742770 if the wax motor has failed or the internal flapper has stuck closed, the tub can pressurize and force the water out the bottom of the tub/door.

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Rick October 28, 2014 for Model Number KUDR24SEWH1

My dishwasher leaks from the left (& sometimes the right) lower corner of the door. It only leaks when the washer is evacuating the water out. I have replaced the door seal, tub gasket, radial bearing & the lower spray arm seal. It has actually gotten a little worse since replacing these parts. I have also performed the pliers in the lower rack to block the lower wash arm. Still leaks. All holes are open & clean, no splits in arms. What do you think my next move is?

1 Answer

Hello Rick, You should remove the inner door liner and make sure the leak isn't coming from the vent 9742770 or dispenser WPW10616003 areas. The vent area would be more suspect since it is leaking at the drain cycle.

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Ryan April 08, 2014 for Model Number KUDS24SEWH1

Part number 4172127 It won't stay on the machine and keeps coming off. I pushed it all the way So I don't know what is happening It stays on, and then I run the wash it comes off. Is something else that I needs to be doing to make the part stay on.

1 Answer

Ryan, It appears that the seal slide into a groove that is in the door. You will want to make sure that it is fully seated and if it is then it may be that the door panel where the seal goes in may be warped and will not allow the seal to seat properly.

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