Ron P March 19, 2014 for Model Number FAV6800AWW I have a MAYTAG NEPTUNE cloths washer, MODEL #FAV6800AWW. On the rinse cycle it stops with 11 min. still remaining, and gives an error code of DC. If I take all the cloths out of the washer it finishes all cycles, and the water drains as it should. There is also a clicking noise when restarting the washer. PLEASE HELP!
1 Answer Hello Ron. The DC code Distribute Clothes: The load is unbalanced, preventing high speed spin. Redistribute clothes. It sounds like the clutch may be the issue, but check the balance sensor and make sure it is good. If so, replace the clutch assembly. Read More...
Katrina February 03, 2014 for Model Number MAH3000AAW My Maytag Neptune front loading washer was sounding like a jet engine in the spin cycle, so we replaced the bearings and seal kit. After re-assembly, the machine does not appear to go into a full spin cycle. The washer will spin fast, but not for an extended period. Clothes now come out extremely wet, a problem I didn't have prior to replacing the bearings and seal. I have tried running additional spin cycles and the washer still will not go into a full term spin cycle. I have read in another forum that someone had the exact same issue and found it to be "a loose connection on the motor" but they did not elaborate as to what was loose. Ideas?
1 Answer Katrina, You may want to check the drain hose first, it may have gotten kinked or twisted when the washer was moved back into position. The motor wire harness is a "multi plug" connector 22004212 and 22002471 (if you still have the original motor) and will only attach one way. It is routed from the motor control board WP22004046 to the back of the motor 12002039, it can be unplugged and re attached to make sure it is seated and locked in place properly. Read More...
Katrina January 27, 2014 for Model Number Maytag Neptune MAH3000 My front loading washer was sounding like a jet engine in spin cycle, replaced the bearings and seal. Immediately after putting it all back together we have the problem of it doesn't seem to go into the high speed spin cycle and clothes come out soaking wet. Door locked light comes on. I read in a blog from 2011 that someone had the same problem and finally found it to be a "loose connection on the motor". Any ideas what this connection could be?
1 Answer Katrina, You would want to check to makes sure that the wire harness for the motor has good connections and check the motor control to make sure that all the connectors are seated properly. This also could be caused by a bad spin enable switch WP22002162. Read More...
Kevin T January 25, 2014 for Model Number MAH4000AWW On this washer it wont spin and the clothes come out very wet. I found a bad drain pump. So I replaced it and the Recirc pump and hoses. Still wont spin up fast enough to get all the water out but the drain pump works well now. I have checked all the balance swithces and they check good checked WAX and spin enable switch. Today while checking it the fuse blew on the motor control board. It is the old style. I see there is alot of problems with the rear drum bearing. The drum spins easy and is not loose or noisey when you turn it. Can a bad rear drum bearing cause this slow spin problem? I know I have to replace the motor and control board but if all this is caused by a bad drum bearing then maybe its time to start with new.
1 Answer Hello Kevin. It does not sound like the bearings are bad based on the information you provided. It could be caused by the motor kit being bad on the unit. Read More...
David W. January 05, 2014 for Model Number Neptune MAH4000AWW Hi, My washer turns off as soon as the motor engages. Will the motor and motor control come in one kit? I have bypassed both micro switches for the wax motor, and can see the motor start, but shuts off as soon as it engages. Which parts should I replace? Dave
1 Answer Hello David, The drive motor kit 12002039 includes both the motor and the motor control board. It should also include the instructions in case your unit still has the original motor and motor controller. If your unit has a micro-switch on the left rear shock absorber, it is to be bypassed as per the manufacturer. Simply cut the wires and splice the wires together to bypass it. The micro-switches should not be bypassed during normal operation since this will allow the door to open during spin if the wax motor is not locking the door. You should also check the machine control board in the control panel for a burned resister in position R-11. If this resistor is burned, the machine control board and the door lock wax motor will have to be replaced for normal operation to be restored. Read More...
Richard October 06, 2013 for Model Number mah5500bww Does #12002039 contain motor and control board and is control board hard to replace?
1 Answer Hello Richard. Yes, it contains both parts. Both of these parts are not hard to replace on the unit. Read More...
Kristin September 25, 2013 for Model Number MLG2000AWW Our Maytag SuperStack Wash/Dryer randomly stops during the wash cycle. It is less than 10 years old so still under warranty. a Maytag repair technician came out and said the motor is bad (which is covered under warranty) but that the motor control assembly is not covered and needs to be purchased separately. When I look for the part it appears that the drive motor kit comes with the motor control assembly. Does the drive motor kit come with all the parts necessary to replace the motor and motor control board?
1 Answer Hello Kristin. Yes, it comes with the motor and they should order the kit doing the repair. Read More...
Sherry August 28, 2013 for Model Number MLE2000AYW MLE2000AYW Problem is no spin, but replaced the motor/control board with the conversion kit and still no spin. Check the R11 and it is not burnt out and the door lock light is on. Could it be the wax motor even if the door lock is working>?
1 Answer Hello Sherry. Check the balance switches and the door lock spin enable switch to see if it is bad. Also, check all the wiring on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Arnie July 11, 2013 for Model Number MHW2000AWW My maytag washer is not draining but washer motor is working fine. What parts do I need to replace? Thank you very much
1 Answer Hello Arnie. You need to test for power to the pump and make sure it is not clogged. If it is clear, and there is power, but it does not drain, you will replace the pump WP22003059 on the unit. Read More...
Greg B June 08, 2013 for Model Number MLE2000AYN Our stacked Maytag unit has serial number 24518489yf. The washer stops at random times during the cycle. The unit makes a soft chirping sound for a few seconds then is quiet. Sometimes if we push start again it will run for a while. A repair person was out and said he needs to upgrade the motor control board before he can even diagnose. This upgrade is rather costly. I'd like to try to upgrade the board myself. Where can I purchase the upgrade kit? Thanks, Greg