Don September 05, 2020 for Model Number GS6NBEXRL00 Hi, My ice dispenser chute door motor (Whirlpool part number W10184813) died and I purchased a new one. I can’t install it as it is about 90 degrees out of alignment. In other words when I slide the lever onto the motor it’s about 90° out of position. I hook everything up and dispense ice and the motor rotates 90° to open the door, waits a few seconds then rotates back 90° to close it and if I could just rotate the motor 90° when I install it it would work fine but you can’t. Playing with the old motor it really feels like if I force the motor to the position I need it to be and I will break something. Any help will be appreciated. Thanks
1 Answer Don, the door chute motor WPW10184813 can be rotated into position by hand. While it is installed, the door chute flapper connector WP2305242 can be pressed to get the motor position as close as possible. Read More...
Gigi G. May 27, 2020 for Model Number w10184813 On Mar 7, 2020, I ordered a motor, order no.112364369809232. I ordered this because our ice maker is not dispensing ice, but it is making ice. When we installed, it still is not dispensing ice. What do I need to buy next so that my ice maker will function properly? Thank you
1 Answer Hello Gigi, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can provide a proper diagnosis and recommend parts that can be guaranteed to work properly on your unit. We also need a bit more information on the complaint. Can you hear the auger motor running when attempting to dispense ice? Thank you for your patience and understanding in this matter. Read More...
Charles November 24, 2017 for Model Number WPW10184813 Part has failed. What is the warranty on this part? Purchased April 17, 2017 and installed part within the next week of receiving. Ice dispenser worked fine until this week. Can this be replaced under warranty? Thanks, C.
1 Answer Hello Charles. Here is a link to our warranty policy. Thank you. http://www.appliancepartspros.com/customerservice/warranty.aspx Read More...
Colby August 17, 2016 for Model Number KSRS25FTMS01 After reading several Q&A posts on this site, I was able to successfully diagnose my original dispenser issue: bad auger motor. But now, only one day after it was working flawlessly, the dispenser door does not work. I can hear a click when the button (pad) is pushed, which sounds like the relay activating and then a few seconds after the button is released, another click. The motor does activate if tapped on the side with a screwdriver. (Sledgehammer didn't fit.) Should I just replace the motor? Or should I bench test the motor and test the outputs from the dispenser board first?
1 Answer Hello Colby. It sounds like the motor is bad and will need to be replaced WPW10184813. Read More...
Pw July 12, 2016 for Model Number Kitchenaid KSRS25FTBL01 Ice chute door closes, but doesn't always stay closed. Side-by-side design, and sometimes closing refrigerator door too quickly causes ice chute door to pop open a little. I can close it manually, but that's not a proper solution. Replaced ice chute door since pad had become worn and thought it was not sealing tightly. That helped, but didn't solve problem. I examined the connector arm from the motor spindle and the plastic support that holds chute door for signs of wear, but they looked OK to me. The motor that closes the door works, but could it be too weak to close completely? Is it even possible for a motor to weaken rather than fail? I want to replace the correct part. Thanks.
1 Answer PW, It would be more likely that the motor for the ice door is the culprit causing the door to not fully close or pop open when the freezer door is closed. Read More...
Kc June 24, 2015 for Model Number ksrt25crss01 My fridge has a 3 pin connector this is a 6 pin connector. How is this supposed to wire?
1 Answer Hello KC. Are you needing the auger motor WP2252130 or the flap motor WPW10184813? Read More...
Brian May 14, 2015 for Model Number KSCS25FVMS01 The ice dispenser door does not open consistently. I disassembled the unit - and with it out of the fridge (and little load against it) the motor seems to work fine - opening the door - and then closing it again a few seconds after opening. When I reinstall it again fails to work. Does this imply a bad (weak) motor? Seems easy enough to replace - just wanted your thoughts if it would be motor, door sticking, or board? Thanks for the help.
1 Answer Brian, You can check the voltage going to the motor when putting a load on it and see if it is getting constant power. If it is then the issue would be with the motor. Otherwise it will be a dispenser control board issue. Read More...
Dalek September 02, 2014 for Model Number kscs25fvbl02 I just replaced the water filter on my 3-yr old Kitchenaid refrigerator. Now, when I push a glass against the water dispenser paddle, the water flow is severely restricted and there is a grinding noise like a water pump gone bad. I can't understand why a filter change affects a water pump. I have replaced the filter a half-dozen times before, no problem. Why does the water dispenser need a motorized pump? What parts need replacing, and what is the process?
1 Answer Hello Dalek, I looked over the model from the model number you listed and there is no pump on this design. This unit uses a "smart valve" WPW10159840. This sounds like you could have a failing mechanical water switch that is built into the water filter housing. For this reason, the water filter housing WPW10121140 would be the first thing I would replace. The next would the water valve. Read More...
Royce June 09, 2014 Bud, As of late, the Ice Door Motor W10184813 has been the culprit, for similar complaints like yours. You can test the motor to verify it has failed: 1. Unplug refrigerator or disconnect power. 2. Disconnect the motor connector at P5 on the core board. 3. Set the ohmmeter to the R x 1 scale. 4. Touch the ohmmeter test leads to the following motor connector pins: Pin 1 to pin 2,3,5,or 6 = 45 to 55 O. If the readings are not in range replace the ice door motor. Can you show me the picture of pin?
Bud May 25, 2014 for Model Number whirlpool fridge GS6NBEXRL01 Ice maker door opens and will dispense ice but the door will not close automatically. This causes the chute to freeze solid. I am able to close the door by pushing on it but it will not close on its own. Do I need a new motor or a new circuit board or some other part?
1 Answer Bud, As of late, the Ice Door Motor WPW10184813 has been the culprit, for similar complaints like yours. You can test the motor to verify it has failed: 1. Unplug refrigerator or disconnect power. 2. Disconnect the motor connector at P5 on the core board. 3. Set the ohmmeter to the R x 1 scale. 4. Touch the ohmmeter test leads to the following motor connector pins: Pin 1 to pin 2,3,5,or 6 = 45 to 55 O. If the readings are not in range replace the ice door motor. Read More...