Glenn November 26, 2011 for Model Number GS6SHAXLQ03 How do you access the ice dispenser motor to replace it?
1 Answer Hello Glenn. There is a cover under the bottom of the dispenser housing that will need to be removed to access the dispenser motor WP2212363. Once the cover is removed, you will remove the screws and wiring harness holding the old motor in place. Reinstall in reverse order with the new motor. Hope this helps. Read More...
Mike November 16, 2011 for Model Number KSRG25FKSS02 Ice Dispenser Motor quit working following a power outage. Subsequently, We emptied Refrigerator and Freezer, let stand off and open for two days and dispenser started working again when we first turned unit back on. After on for 2pproximately 18 hours it quit working again. Is it somehow freezing up? If so, how can we fix the problem?
1 Answer Mike, Check and make sure the ice dispenser flapper is closing completely and has no air leaks, Make sure the freezer air temperature is not belw 5 dgrs.F. Remove the dispenser facade and feel the door panel just below the dispenser, is there moisture or is there a "cold spot" in that area ? You may have developped a void in the door insulation causing the motor to freeze. You may want to run a small bead of silicone sealer around the door dispenser where it attaches to the door, to eliminate any air transfer into the door. Thanks and Good Luck Read More...
Rob November 09, 2011 for Model Number Motor part number 2198594 In the door ice maker motor not dispensing ice. I did a voltage check at switch assemble and motor. I have 115VAC both places, but do not have 115VDC. Is motor bad or switch assembly bad?
1 Answer Hello Rob. Based on the information you provided, it sounds like the motor WP2212363 is bad and will need to be replaced. Hope this helps. Read More...
Kevin October 10, 2011 for Model Number GD5PHAXMS10 SN: SR1425729 The fridge stopped dispensing ice. I tested the connectors to the motor and found 120VAC at pin 3 and 5 being supplied from the control board when activated. Then I pull the motor out from the fridge and ran 120VAC from a wall-outlet through pin 3 and 5 of the motor with no responses. I did the same thing to both motors that I received from you and they did not respond to the test. My thoughts have been that if a motor operates when I give it 120VAC through those pins then when I put it in the fridge, it will run when I activate the switch. Are there any other suggestions on how to test these motors to ensure that they're operating as normal before installing them. As now, I'm positive that they will not fix the problem once I put them in
1 Answer Hello Kevin. You can not test the motor like that. It will need to be installed. You are dropping neutral and voltage is supplied to the terminals in sequence. Install the motor WP2212363 and it should work correctly, if it wasn't damaged by hooking it up outside the unit. Hope this helps. Read More...
Kevin October 08, 2011 for Model Number Whirlpool GD5PHAXMS10 I bought this model but testing by running 120VAC through pin 3 and 5 gave no responses. Are there any other ways to ensure that the motor is working before installing to the fridge? Thank you in advance.
1 Answer Kevin, You can't test run the motor in that fashion. If you haven't damaged the motor, you need to attach the harness to the motor and test run it, or run VAC and VDC checks at the harness connection to verify the "switch pack" and wiring are working. Good Luck and thanks Read More...
Natalie August 01, 2011 for Model Number GS2SHAXLS02 My In door ice maker will not dispense cubes. The water dispenser is working I had someone check the Auger Motor and they put it on a battery and it turned. It will not turn by hand with the rod in it. Does it sound like the auguer motor needs replacement?
1 Answer Hello Natalie. Test and see if there is power coming to the motor when the dispenser is pressed. If so, and the motor does not run, you will need to replace the motor WP2212363. Hope this helps. Read More...
Tony July 07, 2011 for Model Number KSRS25ILBT01 The dispenser motor seems to run much slower than it did when new. It hangs sometimes when dispensing and requires a bump with my fist on the door to get it started again. Is this a problem with the motor or something else?
1 Answer Hello Tony. Based on the information you provided, it sounds like the dispenser motor WP2212363 is bad and will need to be replaced. Hope this helps. Read More...
Mark June 13, 2011 for Model Number GS6SHAXKS01 Do I have to take the inner liner off of the freezer door to get the motor for the ice dispenser out?
1 Answer Hello Mark. No, there is a cover under the bottom of the dispenser housing that will need to be removed to access the dispenser motor WP2212363. Once the cover is removed, you will remove the screws and wiring harness holding the old motor in place. Reinstall in reverse order with the new motor. Hope this helps. Read More...
Art G. June 02, 2011 for Model Number 2198594 I have removed the motor from my Kitchenaid ice despenser (motor #2198594). How can I test the motor to see if it is any good or if there is another problem?
1 Answer Hello Art! You can test the motor WP2212363 using a multimeter MA-DM1. Here is a link from our free repair forum you can refer to for help with using a multi meter. Hope this helps, thanks! http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Linda May 10, 2011 for Model Number ED5PHAXSL00 My water dispenser no longer dispenses water. There is water going to the dispenser. The ice dispenser works fine.
1 Answer Hello Linda. Unhook the water line at the bottom of the freezer door. Then press the button and see if you have water there. If so, the water line in the freezer door is frozen and will need to be thawed out. If there is no water there, you may have a bad water valve W10408179. Hope this helps. Read More...