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Customer Questions and Answers for Ice Auger Gear Motor by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18019881
Manufacturer Part Number: WP2212363

The Ice Auger Gear Motor is an OEM part for Whirlpool refrigerators. This part powers the auger that moves ice from the bin into the dispenser. This motor ensures that ice can be delivered smoothly and efficiently whenever needed.

Causes of a bad Ice Auger Gear Motor can include wear and tear from regular use, electrical issues that prevent the motor from receiving power, or mechanical problems that hinder the motor's ability to turn the auger. 

Symptoms of a bad Ice Auger Gear Motor include:

  • The ice dispenser not working or dispensing ice very slowly.
  • A humming or grinding noise coming from the ice dispenser mechanism.
  • Ice not being dispensed at all, despite there being ice in the bin.

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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Questions & Answers

For Whirlpool Ice Auger Gear Motor (Part Number: OEM18019881)

1 Answer

Hello Mike. Make sure water is not leaking and freezing the motor. If not, you will need to order and replace the motor in the unit.

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1 Answer

Hello Craig, If the ice and water do not work then the problem would most likely not be the motor of ice dispenser. You will want to check the wiring at the bottom of the door for loose or broken connections. You will also want to make sure that the control is not in the locked positon.

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1 Answer

Hello Kip, You will want to pull the 2 screws on the auger coupler on the door and make sure that the coupler is not frozen in place. This will cause no engagement of the ice bucket. There is a spring under the coupling that should push it up but it can collect ice around it and cause it to freeze to shaft.

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1 Answer

Hello Berj, You can test to see if you are getting power to the dispenser motor. If you are getting power to dispenser motor then the motor is seized and will need to be replaced. Test using multi-meter between L1 and neutral and you should be getting 120 vac when the dispenser lever is pushed and the light switch pushed in.

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1 Answer

Hello Cliff, The first thing you may want to check is the dispenser bracket assembly. To access the bracket assembly you will want to remove drip tray and using flat blade screw driver, slide under bottom of dispenser panel and pry out. This will pop the dispenser cover loose. At this point you want to check to make sure that the tabs holding switch in place on the dispenser bracket are not broken. You can check this by pushing in on the dispenser lever. If the switch moves replace bracket WP2180226.

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1 Answer

Ronnie, Not Really, having a meter will probably save you some money, in the long run TJMA-DM1 The issue could be in the motor WP2212363 actuator switch WP2162361 or panel 2198631B or a paddle lever 2203562B You may want to start by checking the wiring harness at the top of the freezer door hinge, you might have a loose connection there.

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1 Answer

Hello Stephen, Open the freezer door and squat down where you can look up underneath the extrusion above the third freezer door shelf. There is an access door which is held in place by two screws. Removing these two screws allow access to the auger motor.

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1 Answer

Hello Steven. The correct motor for your unit is WP2212363. The manufacturer has a note stating, "The customer should be able to pull the wires through the door enough to make the connection." Thanks!

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1 Answer

Hello John. Look under the ice bucket inside the freezer, at the bottom of the dispenser form in the door liner. You will see a cover held on with screws. Remove the screws and cover, and you can access and replace the motor WP2212363. Hope this helps.

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