Michael December 01, 2017 I have a "Whirlpool gold quiet partner" under counter model. it washes fine but does not drain well at all. The pump runs on the drain cycle, but the water remains. I can hear and see the water is being splashed. there is a ring-type washer under the spinner head that is cracked. On the diagram, it is part #16. Would that cause the issue? It did this a few weeks back, then started working ok and now has quit draining again.
1 Answer Hello Michael, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can provide you with pertinent diagnostic information and recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter. Read More...
1 Answer Hello Mike, The only part besides the spray arm WP8268874 that goes above this is the water tube 661651. For more specific information, you should post a new question including the model number from the units' I.D. tag. Thank you for your patience and understanding in this matter. Read More...
John January 20, 2017 for Model Number KUDR25SH The dishwasher suddenly stopped draining. There is no sound when the drain cycle starts. Do I need a new drain pump and/or assembly? I looked on your parts list and see additional letters after the model number I found... I do not know which of the additional options are my machine. I took my number from the manual because I did not find the model info on the machine (door, side, inside anywhere)
1 Answer John, With the unit not draining you will want to check to make sure that the motor is getting power to it when in the drain cycle. If there is no power then the issue will be a faulty control board and if there is power then the issue will be the pump. Read More...
Vincent October 04, 2016 for Model Number DU943PWKQ0 How do you get the screws out of the pump outlet (and then back in again when you are installing the new pump outlet)? They don't appear to be allen, yet the outside is smooth and spherical so you can't use a wrench.
1 Answer Hello Vincent, These screws require a torx bit to remove/replace. The torx bit needed is T20. Read More...
Andy October 04, 2015 for Model Number wirlpool gold quit plus gu940scgd2 Happened all at once operates fine goes through cycles except drain I took the pump apart and found removed junk from the outside ring and replaced pump still will not drain you can hear the water moving around I checked the check valve and it all seams clear.
1 Answer Andy, You will want to check for 120 vac getting to the drain pump. If there is power to it and it is not pumping then the issue will be a bad drain pump. Read More...
Joe March 20, 2013 for Model Number Whirlpool Dishwasher Model GU980SCGT Dishwasher makes noise during rinse cycle. No obstructions in the bottom of the dishwasher. Cycles as normal but with noise. No leaking. Drains fine.
1 Answer Hello Joe, If nothing is in the pump or around the chopper, the pump assembly W10428168 will need to be replaced. Read More...
James O. June 02, 2011 for Model Number Kenmore model # 665.1681890 I tried blowing thru the sink end of the drain hose...nothing and the hose is clean...no sludge build-up. Is there a 'check valve' on the other end?
1 Answer Hello James. There is a check valve inside the pump. You will need to remove the hose from the pump and blow through the hose from that direction. That is the way the water flows to the sink. Hope this helps. Read More...
James O. June 02, 2011 for Model Number Kenmore Model # 665.16801890 The dishwasher will not drain, this happened all at once. I can push 'cancel & drain' and it makes the usual draining noise. I checked the drain hose where it connects under the sink thinking the hose could possibly be clogged...it was perfectly clear as far as I could see. Any suggestions?
1 Answer Hello James. Try blowing air through the drain hose. If it is clear, then you will need to check and see if the pump is clogged. Hope this helps. Read More...