Bobbie E. March 13, 2013 for Model Number SS385PEBHO Didigal clock and oven doesn't work. Local repair guy said Whirlpool NO LONGER carries the part. What do you suggest? Thanks, Bobbie Eller 704.553.0606 Charlotte, NC 28210
1 Answer Hello Bobbie. The clock 8190585, has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part. Read More...
Glenda March 02, 2013 for Model Number Whirlpool Super Capacity 465 Gas Range My broiler will not come on. When I turn the knob to ignite the broiler, I used to hear some clicking until it lit. Now no clicking and the oven will not lite. I bought the igniter and replaced it because the end of the wires had burned a little and also melted. The broiler still will not come on and there is no clicking when I turn the knob. Any suggestions?
1 Answer Glenda, You will want to check your oven safety valve for resistance across broil and common (Center terminal). You should have a resistance of 216 ohms. If not then the oven safety valve is faulty and would need to be replaced. If checks ok then spark module may be bad. Read More...
Tom February 17, 2013 for Model Number SF395LEED I have a Whirlpool Super Capacity 465 Accubake System Range. The burners on the stove work, but the oven or broiler will not heat. There is no glow when the oven is turned on. The clock counts down on the preheat but oven never warms up. There is no gas smell. Could this be the ignitor? If so, do I just order the cylinder ignitor piece? Thank you!
1 Answer Hello Tom, You will want to make sure that you are getting power to the ignitor. Also pull ignitor and check to see if you see any broken spots on the ignitor. If you do not get 120 vac then the clock would be bad and if there is 120 vac and ignitor not coming on then ignitor is bad. Read More...
Gil L February 11, 2013 for Model Number Sf315pebw About a month ago the top burners stopped igniting and we had to light them with a hand held igniter. Not too much of a problem just kind of annoying. Now for about the last week the oven or broiler do not turn on. No gas smell, no clicking, just the light indicator coming on saying heat. The oven is 15 years old. I'm not sure if both problems are related or 2 separate things ie. parts to replace.
1 Answer Hello Gil, With the top burners not operating it could be a bad burner switch 3196690 or spark module WP8053421. Most likely spark module. With the oven not working it could be a bad ignitor 4342528, oven control 8053988 or bad bake valve 3196544. To test to see which would be faulty. You would want to use a multi meter and check the continuity of the ignitor switches. With the gas turned off and the unit unplugged, check for continuity across the terminals of the burner switches while in the on position. If any read open with no continuity then you would need to replace the switch. If they check ok then you would want to replace the spark module. On the oven you will want to do an amp draw on the ignitor. With unit plugged in but gas still off turn the oven to bake. Do amp draw and see if bake ignitor comes on and if it gets between 3.2 and 3.6 amps. If it does not come on then check the ignitor for being broken. If not broken then you will want to test the circuit at the control board to make sure that it is sending power to the ignitor. If you check from positon p5 to P2 pin 4 you should get 120 vac. If not then control is bad. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Diane January 27, 2013 for Model Number Whirlpool Range SF315PEE I just sent a question about an igniter and don't think I included the type of range. It is a Whirlpool Model SP315PEE. The manual states that I need a new igniter. The oven and broiler do not come on. I believe the AP3104565 is the correct part. Please confirm. Is this something my handy husband can install? Is it safe for him to do so, being that the stove is gas, I am nervous. I do not see a pilot light anywhere. When the new igniter is installed will he need to light the pilot? If so, where is it located? Thanks for you help. Diane
1 Answer Hello Diane! Yes, the oven bake igniter 4342528 is the correct replacement used on your model SF315PEE*. The repair is fairly easy. You will need to remove gas and power to the unit. Open the oven door, remove the racks, remove the oven bottom, and then remove the flame spreader. You will then have access to the igniter. Remove the screws holding the igniter in place and remove the wiring. Install in reverse order. Hope this helps you, thanks! Read More...
Louis Spinelli December 03, 2012 Hello, Can you check if I ordered the igniter below? Oven Bake and Broil Igniter Part Number: AP3104565, MFG Part Number: 4342528, Made by: Whirlpool, I do not recall a confirmation e-mail. Thanks, Louis
1 Answer Hello Louis, if you used the same e-mail, I do not show any order in my system for you. If you need this ignitor 4342528, you can place an order online or call and one of our PartsPros will be glad to place the order for you. Thanks! Read More...
Peter R November 21, 2012 for Model Number supercapacity 465 All of the burns on top all work but my oven and broil does not just a buzzer stays on.
1 Answer Hello Peter. Test the elements and make sure they read closed for continuity. If so, replace the control for the oven units. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Sherra November 17, 2012 for Model Number jtp15wa How to remove oven from wall to get to wires for the bake element.
1 Answer Hello Sherra, the bake element should be accessible from the front. There are two screws mounting it to the back wall of the oven. After turning off the breaker to disconnect power to the oven, remove the screws and gently pull the element forward until you can see the wire connections. You should be able to disconnect the wires from the old element and connect the wires to the new bake element WB44T10005, then re-install the screws. Note: When you disconnect the wiring from the old element, be careful not to let the wires slip back into the back wall where you cannot reach them. Hope this helps! Read More...
George October 21, 2012 for Model Number GE XL44 Gas Oven Model JGBP24BEW1WH I have a GE XL44 Gas Oven Model JGBP24BEW1WH. The stove top burners work but, my oven and broiler don't. I see no flame or glow at the igniters. I don't hear any gas entering the over interior either. What's the best course of action?
1 Answer Hi. Use this method on diagnosing the bake and broil circuits. Is the Clock control lit up? If not make sure you have 120 vac to the clock. If so then do you hear a faint relay click (on the control board) when you command bake or broil? If not then replace the ERC part # WB27K10139. If so then check for 120vac at the Safety valve part # WB19K14. If you have the voltage then replace the safety valve. If not then measure resistance of the glow bar part # WB2X9154. If the glow bar has 50-150 ohms resistance then check the electrical supply to the range. If not then replace the glow bar. Remove the safety valve wires and measure the terminals for 1 ohm resistance. If open or more then 1 ohm then replace the valve. Thank You. Read More...
Rochelle C. October 07, 2012 for Model Number 709.72402013 I have a Kenmore gas freestanding oven. Model# 709.72402013, Serial# VF04136844 and the oven and broiler do not turn on. The stove top burners work fine. In the other side of the panel it says "12 OV/60hz 15 amp Intermittent Type Ignition Device". I got a part number for the ignitor of AP4433236 from your site but when I pull up ignitors by oven, there is a whirlpool ignitor that replaces the broil/bake elements and your Q & A lists a Bake Ignitor and a Broil Ignitor. ARe there 2 parts? Can I use the combined part from Whirlpool? I am now very confused because if I have to buy 2 parts, I want to know before I take the oven apart. I also need instructions if they are available, the ones I have are very simplified.
1 Answer Hello Rochelle, The symptom doesn't go along with the ignitor failing because, as you said, there is one for the top burner and one for the lower oven unless the unit has a broiler drawer, in which case there is only the one ignitor. I would assume that there is a high limit thermal cutout that has opened. This is about all I can guess without a valid model number. I tried the one you listed and it came back as invalid. If you would like us to pinpoint the part for you, please re-post with a valid model number. Read More...