Stephen July 17, 2023 for Model Number 11047789701 I think I have a bad bearing on my Kenmore Elite front load washer model #11047789701. On your website, I noticed that someone describing the installation of the drive pulley mentioned that they replaced the bearing on their machine. However, I cannot find a bearing on the parts diagrams or parts lists on your site. Does my machine have a bearing and if so, what is the part #. Thanks Stephen
1 Answer Hello Stephen, as we only sell OEM parts the manufacturer only supplies the spin bearings as part of the rear outer tub assembly W10772615, there is no mention of the bearings being available separately. Read More...
Jose October 26, 2022 for Model Number MWFW9700VU00 Greetings, I need to buy the bearings and seal for a Whirpool Duet Steam Model MWFW 97000 VU00 Series HLW5106125 washing machine. I live in Denver.
1 Answer Hello Jose, the bearings and seal are only available as part of the rear outer tub assembly, however, the tub is no longer available from the manufacturer. Read More...
Todd December 23, 2020 for Model Number MFW9700SQ1 Drum stopped turning, took apart and found metal caught up in bearings...took metal shards out and trying to figure one if I need to replace the bearings? Replace the shield? Can I leave it as is for now? Do I replace that whole bearing assembly? Couldn't find it on your site. Thank you in advance for any information.
1 Answer Todd, the metal in the bearings would only be due to a failure in them and it would be recommended that this is repaired as this could cause leaks or the spin basket to seize up. The bearings are only available as part of the rear tub assembly W10772618. Read More...
Serena July 18, 2020 for Model Number Wtw5000dw0 My whirlpool top load washer with a low profile agitator won't spin, everything seemed to be doing and working fine but right after it drained I heard a loud grinding noise and then nothing and it wont run the spin cycle. I looked at the drive pulley and it looks fine as well as the belt. What is wrong?
1 Answer Serena, You will want to get the tech sheet from inside the unit and put the unit into a service diagnostic mode. Once in the diagnostic mode you will want to check to see if there are any error codes. The error code will tell what is going on with the unit. Based on the description it sounds like the issue will be a shift actuator that is faulty. Read More...
Rich May 11, 2020 for Model Number GHW9460PW0 I have the worn drive pulley problem others have noted here, with loud clunking in spin and the drive belt cutting into the drum creating a mess of black residue. I can snug the nut down tight enough to lock the pulley to the drum shaft to get by until I can replace it and maybe the belt. I'm concerned that the drive pulley seems to be about an inch further back than the motor pulley, so the belt tends to come off towards the tub side and rub against the tub. I don't see how this can be given that the motor and the drum are both attached to the tub assembly, with no sign of any way to adjust front/back alignment. Looks like maybe the drum shaft is pointing somewhat downward towards the front of the machine causing the pulley to tilt towards the top of the tub, almost making contact? Not sure what's going on here...
1 Answer Rich, If the bolt is loosening up then causing the rubbing of the belt, try to put some Loctite on it and see if this does not correct the issue. Read More...
Scott November 30, 2017 for Model Number WFW9200SQ00 The belt keeps coming off. The drive pulley has a lot of play in it. Does this need to be replaced?
1 Answer Hello Scott, This is most likely due to failed outer tub bearings. You will need to order the outer tub assembly W10772617 on this model to get the bearings and seals. They will be preinstalled into the tub assembly at the factory so you will not need to order special tools for this task. You should inspect the spinner support assembly shaft WPW10250573 for abnormal wear that can cause premature bearing failure of the new parts. Read More...
Robb October 30, 2015 for Model Number WFW9640XW00 Washer runs great. However, in the spin cycle is noisy, not shaking or grinding, but has gotten very loud. Night quite mode helps some. Any input appreciated, Stumped at this point.
1 Answer Hello Robb. It sounds like the bearings are bad and you will need to order and replace the outer tub W10772619 on the unit. Read More...
Melanie April 01, 2015 for Model Number 11042924200 My washer will not spin. I have checked and cleaned and ruled out the drain pump and confirmed the door switch is working. Now I am trying to determine if I need to replace the drive pulley or the motor. How can I tell if the drive pulley is bad? Thanks!
1 Answer Hello Melanie, You need to pull the tech sheet and run a few tests. I would first try the diagnostics to pull any stored fault codes. If no codes, run the motor continuity test and test for voltage to the motor. In case you cannot find the tech sheet behind the bottom front panel, we can send you a copy if you provide an e-mail address for us to send it to. Read More...
Dale December 27, 2014 for Model Number GHW9100LW1 Just bought a replacement pulley and there is just a little bit of play in it after it is on the shaft when you spin it. Is this normal?
1 Answer Dale, Just a small bit of play in the pulley will not have an effect on the operation of the unit. If it is front to back play then you will need to make sure that the bolt is fully seated. Read More...
Rob September 29, 2014 for Model Number GHW9100LW1 The ID of the replacement pulley does not clear the OD of the shaft on the drum without having to remove material from the pulley to increase the ID. Is this a symptom of a bad replacement part or do all of them require modification to get them to fit?
1 Answer Rob, It is possible that the part came in wrong. The part was substituted from the original part and is possible that it was mis-packed. Read More...