Brian September 28, 2022 for Model Number Whirlpool G25EFSB23S9 I need to replace the mullion and pivot bloc because the tab on top broke off and does not go into pivot bloc and the pivot bloc is worn out, but any site I check says the mullion is no longer available. Is there a place to purchase it or is there an updated version? I'm sure many people have had this problem. Seems poorly designed.
1 Answer Brian, unfortunately, the manufacturer has discontinued the mullion 12722811B and has not listed an approved substitute for it. As this is the case, we would not be able to recommend an alternative nor would we know where one could be obtained. Read More...
Gerald September 17, 2019 for Model Number kenmore 596.77603802 I recently replaced the mullion rail and door pivot block on my Kenmore (Whirlpool) French door refrigerator as the post on the top of mullion and pivot block both wore out. The excessive wear prevented the mullion from pivoting and stopped the doors from closing completely. I don't want the new parts to wear out. Can or should the new parts be lubricated and if so with what type of lubricant?
1 Answer Hello Gerald, you can use a light coating of silicone lubricant (same as used in refrigerator ice makers, part WP99003172. Read More...
Evan July 17, 2019 for Model Number MFI2568AES I have a 13-year-old Maytag ice2o french door bottom freezer refrigerator and the left side door has just recently started to not fully close every time on its own weight. The unit has not been moved and the doors are properly aligned, so I'm thinking the mullion may be the issue. When I manually open/close the rail mullion, I hear a plastic clicking noise at the bottom hinge. I don't know if it's always been there but the top hinge does not make this noise. Would you say replacing the rail mullion is likely to solve my issue?
1 Answer Evan, the door mullion WPW10151713 clicking would be a sign of potentially failing, however, it would not prevent the door from closing by itself unless it does not rotate against the door when opened. The door closer WP67003639 at the bottom door hinge could cause this if it is damaged. If the closer is not damaged, then it may be the connection point in the door [12978002SQ] itself that may be failing. Read More...
Jimmy July 07, 2019 I have a MFX2571XEM2 The W10311726 RH rail has cracked and I purchased a new one. In order to replace this part do the doors, Rail Mullion etc. need to be removed. Is there instruction or video link?
1 Answer Jimmy, the drawer will need to be removed to gain access to the rail. Once it is removed, there is a support bar that runs from the LH rail to the RH rail W11715934 that will need to be removed. Once the support bar is removed, there are two screws that hold the RH rail in place that would need to be removed, allowing for the rail to be changed out. Read More...
Lyndhurst May 27, 2019 for Model Number KFIS20XVMS2 I need a replacement rail mullion for my refrigerator. I'm one to buy because you sell three different rail mullions for my model. My fridge is stainless with gray sides and the rail mullion is white and gray. Thanks for any help figuring out which part I need.
1 Answer Lyndhurst, the mullion for your model that is white and gray is going to be part number WP12722813AP. Read More...
Carl K. February 06, 2015 for Model Number AFI2538AES My left door with the movable mullion does not close the door by itself! You have to close it manually in order for it to seal, especially when the right door is closed! Is there a cam action built in to close the door, when it reaches a certain point when closing? Thanks, Carl
1 Answer Hello Carl, If the doors were removed to move the unit into the room, there is the possibility that the door hinges could have been installed on the wrong sides, which will cause the doors to hang low, sometimes dragging the door liner a bit against the floor of the fresh food compartment. If this is not the issue, you should still check for the door dragging. If it is you can add a single washer to the bottom door hinge to raise the door enough to eliminate the issue. Other things you can do is to clean the door seals and lubricate the hinge side of the door seals with antibacterial soap. If this is done, only put it on the hinge side and only enough to give a wet appearance to avoid globs and a messy appearance. Read More...
Lea F September 23, 2014 for Model Number KFCO22EVBL00 The rail mullion--I believe it is part number W10153146 has come away from the door at its top attachment. It is still attached at the middle and bottom attachments. Nothing appears to be broken. Could I have some guidance in correctly reattaching it at the top?
1 Answer Lea, When you look at the center there should be 1 or 2 screws that are located there. Remove these screws and lift up on the mullion. The top and bottom will slide onto a wide post that is on the door itself and slide down. Then put the screws back in place. Read More...
Colleen April 23, 2014 for Model Number model=gi0fsaxvb06 Why is there wiring in the mullion? Is it heated?
Colleen April 19, 2014 for Model Number gi0fsaxvb06 Trying to find out how to install Rail-Mulln. does this effect water dispensing?, if Rail-Mulln is missing do I need any other parts, screws, caps, etc
1 Answer Colleen, If the mullion strip WPW10151713 is missing, you will want to check the left door liner and make sure the liner isn't damaged, cracked or broken If the liner is Ok, When you open the left refrigerator door, you will find "hinges" or "pivots" mounted to the door liner assembly, You will need to remove the two hex head screws holding the top pivot and the two screws holding the middle pivot. You can then raise the mullion strip up an inch and disconnect the wiring harness in the middle pivot, and change out the part. You may need the mounting screws W11311945, if they aren't there or have been discarded by mistake. The mullion strip, doesn't have anything to do with dispensing water, so you will need to check to see if the water tank is frozen, or the water valve has failed. Both parts are located behind the panel on the right side of the back wall of the refrigerator compartment. Read More...
Darryl February 20, 2014 for Model Number MFI2067AES The mullion rail on my door has ripped off the door liner. I can't find the part number for the liner. Is that difficult to replace?
1 Answer Hello Darryl, If a new mullion rail WPW10151713 will not attach to the door, since the door liner is not available without the complete door assembly 12978002SQ, it will have to be ordered. Read More...