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Customer Questions and Answers for Suspension Rod Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM17955348
Manufacturer Part Number: W10820048

The Suspension Rod Kit is an OEM part for Whirlpool washing machines. This kit includes four suspension rods designed to support the washing machine's tub assembly. By absorbing vibrations and stabilizing the tub during the spin cycle, these rods play a crucial role in reducing noise and preventing the washing machine from moving excessively. 

Causes of a bad Suspension Rod Kit can include normal wear and tear, overloading the washing machine, or frequent heavy cycles that put extra strain on the rods. 

Symptoms of a bad Suspension Rod Kit include:

  • The washing machine is excessively noisy during the spin cycle.
  • The tub seems unbalanced or moves more than usual, even with light loads.
  • The washing machine "walks" or moves from its original position during operation.
  • Unfinished cycles or error codes indicating an unbalanced load.

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Suspension Rod Kit (Part Number: OEM17955348)

1 Answer

Hello Rick. Make sure the unit is level. If so, it is likely the rods causing it. Thanks.

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1 Answer

Hello John. Sorry, this is an international model and we do not have any information on this unit.

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1 Answer

Hello Jeremy. You will need to check and see if something is loose inside the unit. Also, make sure the balance fluid inside the inner tub has not come out. If so, it will always be off balance.

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1 Answer

MB, No, the correct part to order for the model number you supplied is W10247710 / W10247710 Suspension Spring Kit. The part is in stock and available at this time. Thanks,

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