Manmom June 06, 2016 Have a Cabrio top load washer, I am getting the UL code. Replaced the suspension rods. Still getting code as soon as drum starts to spin. What other part might be causing this?
1 Answer Hello Manmom, This can be caused by a bad rotor position sensor, harness to it, or the control. If you could please post a new question with the model number from the units' I.D. tag, we can look up the correct part number for you. Thank you for your patience and understanding in this matter. Read More...
Kassi May 23, 2016 for Model Number wtw4800xq2 My washer fills fine but once it hits the spin cycle it stops working the lights stay on and lid locked but its not actually doing anything what could be the problem?
1 Answer Kassi, The most likely cause for the unit to not go into the spin cycle would be a shift actuator which is part number WPW10006355. Read More...
Salem May 01, 2016 for Model Number WTW64000SW3 Hi Im having problems with my whirpool cabrio washer. It has been loud for awhile but was still working properly but now it keeps saying ul in the last 12 minutes of the load it also flashes f1. I emptied the washer out trying to run a cycle empty and it still says ul and then f1. How can I fix this problem also is there a test I can run to determine what the problem is?
1 Answer Salem, The UL is showing as a unbalanced error which could be caused by the suspension rods being weak, a balance ring that is damaged and solution gone from it. The F1 is caused by the pressure switch being out of range. Check the pressure hose from the control board to the tub to make sure that there is no pinching of the hose. Read More...
Rob March 29, 2016 for Model Number wtw4800x4q The two rods in the front feel loose, and the two in the back feel more secure. Is this normal?
Linda March 20, 2016 for Model Number WTW6400SW2 Is there any way to check to see if the suspension springs are bad.
1 Answer Hello Linda. No, there is no test. If our getting an unbalanced load error, then the suspension is bad on the unit. Read More...
Brian January 06, 2016 for Model Number Mvwx655dw0 Will not spin clothes dry. Agitator takes off really fast and then the whole basket spins but stops before it can get up to speed. Ran a calibration and it spun up good. Run agitation test, goes ccw and cw fine. Run low speed spin or high speed spin manual tests, agitator spins fast basket never catches up. Checked for speed by spinning basket past optical sensor, shows rpm. Replaced shift mechanism, no difference. Can you give me some ideas?
1 Answer Hello Brain. It sounds like the gear case W11454734 is bad and will need to be replaced on the unit. You will need to check it out. If the gear case is good, then you will need to check the motor and control board in the unit. Read More...
Jennifer January 06, 2016 for Model Number WTW6600SW1 Is the Suspension Rods the only thing that could be wrong if the thing is jumping all over when trying to spin. You can try and spin with nothing in it and it will still jump all over the place. I just don't want to get the suspension rods and put them in and it still not work and then have to wait to order some other part for it.
1 Answer Hello Jennifer. If the balance ring is good on the unit then the suspension rods would be the next thing to go to. Also, make sure nothing is between the baskets. Read More...
Gloria January 05, 2016 for Model Number WTW6600SW2 I went to my local parts store, asked for part #W10189077, was told it was cross referenced to part #W10780048. Got ready to install and they were about 2 1/4" too short. Does the length matter?
1 Answer Hello Gloria. The model number you provided uses W10820048 for the correct suspension rods. The ones you got should work on the unit if you got the W10780048. Read More...
John December 05, 2015 for Model Number WTW6800WB1 I have a suspicion that I have a problem with my suspension, but I'm wondering if I can get away with lubricating the ball supports. The washer performs flawlessly in all cycles, but makes a loud banging noise when agitating, but not during the spin cycle, and I've never had any error codes. Are the rods/balls supposed to twist freely? Mine just wiggle a little, but don't really move much. The rods, springs, supports, everything looks in great condition, so I hate to replace them if it only needs a little lube (if so what type of lube would I use), or if the problem is not related to the suspension. Thanks in advance for your advice.
1 Answer John, You will want to check the rotor to make sure that the spline is not damaged which could cause this issue. If this checks ok then the most likely cause would be suspension rods that are bad. The rods are not supposed to rotate they stay in one position but allow movement of the tub. No lubrication is required. Read More...
Paul October 12, 2015 for Model Number Wtw4800xqo Machine started to shake and vibrate and bang on spin cycle with normal load in it. It then started leaking water so I stopped it. Took off the lid and found a suspension spring off and it cracked a piece off the top of the top that funnels the bleach. I hooked back up the spring. Once again spring came off on spin cycle. Any ideas?
1 Answer Paul, You will want to check to make sure that the balance ring on the inner tub still has liquid in it. If it is then the you will want to check for the inner tub to be moving independent from the outer tub. Look for the support for the suspension spring to be damaged. Read More...