Customer Questions and Answers for Thermal Fuse by Whirlpool

Hello Bruce. Most likely the problem is a faulty touch pad. It comes together with the control panel. If I'm not mistaken your dishwasher is black color. The p/n for the control panel is AP5985110. Open this URL and you should be able to diagnose the problem. Pay attention to any blinking indicator lights. Thank you. https://s3.amazonaws.com/sm-backend-production-attachments/techsheet-w10142800-revc.pdf

Chris, It would be recommended to test the door switches on the unit. If the door is not being sensed as closed it will cause the lights to flash.

Jeffry, The thermal fuse usually goes when there is high amp draw from the heater or heater circuit. This can be caused by a faulty heater or loose connections in the circuit. It is recommended to use all the parts in the kit when replacing the thermal fuse.

Jay, You'll need to check for proper wiring and loose connections in the power supply junction box behind the kickplate on the front of the dishwasher, Then check the wiring and connections at the heater element (10-30 ohms resistance at room temp.) and the wires at the hi-limit switch (closed-circuit at room temp.) If all's OK replace the thermal fuse kit(make sure you install the complete kit.

Glenda, as this dishwasher uses a turbidity sensor 154762601 to sense the soil level of the water, it is possible that there may be soap or soil residue collecting on the sensor. This can be inspected and cleared by removing the lower spray arm and filter assembly. If there is a build-up on the sensor, it can be cleaned using white vinegar and a cloth or q-tip. If there is not a build-up on the sensor, then while the unit is not turned on, press the dry/air dry and the start/cancel buttons at the same time for three seconds then close the door. This will cause the main control to cycle through and test each component. If the code Tu appears, then the main control has sensed a failure in the sensor and the sensor would need to be replaced. If no error codes appear, then the most likely cause would be the main control 5304514670.

Miketumm, If you remove the console and then remove the control board and check the ribbon cable underneath you will probably find some corrosion inside the cable. If you will notice the ribbon is supposed to be see-thru and the dark matter is called silver migration. The only repair for this is replacing the console and the part number will depend on the color.

Howard, Unfortunately, the manufacturer has discontinued the 12001267 / 99001002 / 12001267 Power Control Module Kit. The manufacturer no longer sells the part. We can no longer get it from any of our suppliers. There is no substitute for the part available to us and we don't know of any other source for the part. You may want to contact local parts dealers, one of them might still have it in stock. Enter your part number in a search engine, a smaller company might have it. Try eBay, Amazon or similar sites. Search by using the manufacturers part number. You can also try a used appliance store, sometimes they have the same model or access to the part you need. Contact refurbishing companies, : [www.circuitboardmedics.com], [www.corecentrissolutions.com] they may be able to repair the existing control board. Thanks,

Hello Holly, the control board is designed to shut down if it detects that the heater element is not heating the water after 3 cycles. By pressing those keypads you are resetting the control board. If the the dishwasher is getting the correct fill of water, just under 2 gallons or just under the float and the wash pump is running then the heater circuit needs to be tested. At the control board using a multimeter test from P3 white/red wire to P9 blue/red wires, there should be about 10 - 30 ohms. If this is correct then likely the heater relay in the control board is faulty and the repair would be a new control board WPW10285180.

Attila, Are you sure it's smoke, and not steam ? Under certain selections (temp boost, sanitized, and heated dry) At the end of the cycle, when the vent opens to produce an air flow to dry the dishes, the steam can appear. check to make sure the dishwasher is installed and secured to the cabinet properly and the door closes and seals properly.

Kaye, you can purchase a multi-meter at almost any hardware store. There should be a continuity setting on the meter, sometimes making an audible beeping noise when there is continuity. Continuity is simply a complete path for voltage to flow through. In this case with a thermal fuse, if there is continuity, the fuse is good and not open.