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Customer Questions and Answers for Thermistor Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12027516
Manufacturer Part Number: 12002355

The Thermistor Kit is an OEM part for Whirlpool refrigerators and freezers. This component plays a role in monitoring and controlling the temperature within your appliance. A thermistor is a type of resistor whose resistance changes with temperature changes, allowing the refrigerator's control system to accurately maintain the desired cooling levels based on the readings it provides. 

Causes of a bad thermistor can include wear and tear from constant use, exposure to extreme temperatures that can damage the component, or electrical issues such as short circuits.

Symptoms of a bad Thermistor Kit include:

  • The refrigerator or freezer is too cold or not cold enough
  • The appliance cycles on and off more frequently or for longer periods than normal
  • Unexplained changes in temperature settings

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Thermistor Kit (Part Number: OEM12027516)

1 Answer

Hello Jules, The most common cause of the temperature issue is the evaporator fan motor W10850438 but if the unit is not showing a display, the issue is more likely the control board WPW10310240.

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1 Answer

Hello Nils. Either unplug the unit and open the doors to warm it up or use a hair dryer to thaw it out.

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1 Answer

Hello Bob, There is one thermistor in the fresh food compartment, one thermistor near the bottom of the freezer compartment, and one thermistor in the evaporator compartment.

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Kevin H. for Model Number GB2FHDXWS04

Hi, I have a Whirlpool refrigerator model number GB2FHDXWS04. I am having trouble finding the part numbers for the thermistor and the thermostat that are both in the freezer compartment. I can find the parts lists but as far as the thermistor and thermostat I can't locate them. I found a thermistor kit part number 12002355 but don't know if it is a suitable part for my fridge. I also found a kit part number for the thermostat. It's part number is W10165425. Are these kits suitable for my model? Thanks for your help.

1 Answer

William, You will want to check the damper to make sure that it is operating. You can test this by turning the controls down to where it goes to off. If the damper door does not close at this point then replace the damper. If the damper checks ok then remove the light cover and using a flat blade screwdriver, there are 2 slots at the back of the controls. Put the screw driver in and push the clip that holds the control in place. Once done then you can lower the controls and the sensor is located in the control box.

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1 Answer

Jeff, When you pull your refrigerator out from the wall and get behind it. There is a cover on the back that is held in by 4 1/4" screws. You remove the screws and cover then you would remove the plastic cover over the control board. Once this is done you would use a multimeter and on the J3 connector check from pin 1 to pin 5 which would be a white with blue stripe wire on pin 1 to white with Orange stripe to Pin 5. You will check the resistance of the thermistor to make sure that it is good. The resistance value should be as the following. At 77 degrees 10K ohms, at 36 degrees 29.5K ohms and at 0 degrees would be 86K ohms. These values are plus or minus 1%.

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1 Answer

William, To test the thermistor you will want to check for resistance. The resistance values are as follows, 10K ohms at 77 degrees, 29.5K ohms at 36 degrees and 86.3K ohms at 0 degrees. The refrigerator thermistor is accessed by removing the damper cover by removing the 1/4" hex head screws holding it in place. The thermistor will be located under the cover.

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