Roy May 31, 2014 for Model Number ed5vhexvqo1 my side by side fridge is not dispensing the ice, what could be the problem.
1 Answer Roy, There are a couple of possibilities. The actuator switch WP2162361 in the dispenser could have failed and is not supplying the power to the dispenser motor WPW10317991 in the freezer compartment. The first thing to check is the wire harness at the top freezer door hinge, a loose or broken connection could also cause the motor to not run. A failed dispenser motor is a most likely issue. Read More...
Roger May 27, 2014 for Model Number ED5PVEXWSO6 I changed the start device combination and it worked for one week. My refrigerator is three years old.
1 Answer Hello Roger. It sounds like the compressor is bad and will need to be replaced on the unit. Read More...
Gas Man April 03, 2014 for Model Number MTB1956BEW I received a 10189190 in place of the 10097202 and OL for my Ref. the 10189190 has "L" and "N" ports only. where do my Orange "cap" wires go?
1 Answer Hello Gas Man. It sounds like you ordered the wrong part and should have ordered WP10097202 for the unit. Read More...
Steven D January 27, 2014 for Model Number 59650692001 Have bought a replacement start-dev part w10189190 and it has two plugs. My fridge has five wires. There was a black and a blue to the top old relay and the plugs on bottom relay with a black , white, and gray wire. the two black wires go to fan.
1 Answer Steven, The relay that you received will not work for the application that you need. The parts that you will need are the overload WP4344040 and relay WP10097202. Read More...
Cory July 24, 2013 for Model Number Whirlpool fridge/freezer side-by-side ED5FHEXVB01 My whirlpool is no longer cooling, no frost build-up anywhere, everything is clean. Both fans work great. I hear a click by the compressor (assuming that is the relay clicking) and the compressors humms for 5-10sec and clicks off. The resistance on the compressor was 4,6, and 10ohms. I'm not sure how to test the relay. There is continuity through the top two inlets with the outlet portion of the other side, and the bottom inlet through the bottom outlet of the relay. Where do I go from here?
1 Answer Hello Cory. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html Read More...
Gunther May 29, 2013 for Model Number ed2khaxv001 The ice maker makes ice. the water dispenser does not work. The model appears to be for 2010. I purchased the model from someone who moved. I don't know if the water was working. I removed the external water filter. I tried with and without the filter. No water either way. your help and information is greatly appreciated.
1 Answer Hello Gunther. Test for power to the water valve when the dispenser is pressed. If it is there, and no water, you will need to order and replace the valve on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Wes A April 22, 2013 for Model Number GC3SHEXN502 My Whirlpool fridge has an issue its seems to shut down to defrost and then doesnt start up. if I unplug the fridge and wait a while then plug it back in it usally starts back up and cools both sides great for a couple of days then repeats its self. Any ideas?
1 Answer Wes, If the unit is not coming back out of the defrost cycle then the relay on the control board is sticking and the control board WP2307037 would need to be replaced. Read More...
John March 21, 2013 for Model Number MSD2572VEW01 My refrigerator quite cooling. I can hear the compressor start and then kick out within seconds. Would the start device combination correct the problem or do you think the compressor is bad?
1 Answer Hello John, This sounds like the start relay/overload combination device WPW10189190 need to be replaced. Read More...
Brenda February 15, 2013 for Model Number NNS228GA I bought the relay/overload start device combo and I have a question...There are only 2 visible places on this new start device to attach the wires that are coming from my fridge. Which ones do I use? From the fridge, I have 1 black (or dk blue)wire, and then another clip/connector with a combo of a white and 2 black (or dk blue)wires going to the old relay. The old relay plugged onto 2(bottom) of the 3 posts of the compressor. The top post of the compressor has a black wire connected that goes to the overload. There is also an orange wire going to a connector on the overload and a dk blue wire going to a separate connector on the overload. which ones go where?
1 Answer Hello Brenda, You will have to trace wires back to the condenser fan motor. The hot wire coming off the condenser fan motor, either blue or orange will go to the L1 on the new relay. The white wire from the condenser fan will go to the N on the new relay. The other wires will be eliminated from the circuit at this point. Read More...
Phucthefridge July 24, 2012 for Model Number GDSRVAXVY01 Need to know how to disconnect relay and overload kit(W10189190) from compressor to check for burn marks or rattling from what I have read, dont want to break it trying to take pieces off in wrong order. problem fridge runs but does not get cold on either side, can hear compressor kick on and a few seconds later turn off, no other apparent problems
1 Answer Hello phucthefridge. You need to make sure the power is disconnected. You will pull the relay off the unit first. Then the overload pulls off the compressor. If there is a cover on there, you will need to remove the cover to access and remove the parts. Both parts in the start kit WPW10189190 pull off the compressor. Read More...