Customer Questions and Answers for Outer Tub (Housing) by Whirlpool

Hello Mark. No, it is not caused by the outer tub, it is the seal around the bearings go bad and they leak. You will need to replace the outer tub assembly W10772617. Hope this helps.

Hello Mark. Yes, usually due to water leaking. The new outer tub assembly W10772617 will repair the leak as well. Hope this helps.

Hello Mark. The warranty applies to only the tub, not the bearings. If it is over 1 year old, you will need to replace the outer tub W10772617. It is not covered under the manufactures warranty. Hope this helps.

Hello Matthew. W10772618 is the rear outer tub with the bearings and W10772612 is the outer tub front. Hope this helps.

Billy, You're dealing with "Torx" tip screws. Your best bet would be to purchase an assortment of tips from a local hardware store or home improvement center,or auot parts dealer. They're becoming more and more popular, and you'll need them for other projects, eventually. Thanks and Good Luck

Richard, removing the tub is a pretty involved process, but doable, and no special tools are required. Here's some general information: Removing the Washer Top Three screws secure the washer top at the back of the washer. Remove the three screws and lift the top from the washer.Removing the Console from the Cabinet Disconnect the Touch Pad/LED Assembly ribbon connector from the left side of the Central Control Unit and release it from the wiring harness brackets on the right side of the washer top. Remove the detergent dispenser drawer by pressing down on the release tab at the back of the drawer and pulling it completely out of the washer. Once the drawer is removed, remove the screw in the recessed hole next to the drawer opening. Release the tab securing the right side of the console to the washer Open the washer door and place a flat-bladed screwdriver into the slot in the bottom center of the console . Push the console up to release center console tab. Be sure the ribbon cable clears the cabinet frame.The Touch Pad/LED Assembly is removed as a single unit and contains the Push Buttons, LEDs, cable, etc. The buttons can be replaced separately. The washer door can be removed by removing the upper left shield cover and hinge cover. Open the door and remove three screws securing the door hinge to the washer front and lifting upward. Access to the door switch requires that the water seal boot be removed from the front of the washer. Use a flat bladed screwdriver at the location of the retainer spring and pull the retainer forward and then off the perimeter of the boot.Ease the edge of the boot off of the lip of the washer front near the door switch. Remove enough of the boot to gain access to the door switch behind the washer front panel. The door switch is secured to the washer front panel with three screws. Once these screws are removed, the door switch will remain in place until it is lifted slightly and pulled back from the washer front panel. Removing the washer front panel will require that the door switch be removed and the boot be separated completely from the front panel opening. The console must also be removed. Next, remove the three screws securing the toe panel to the front of the washer and remove the toe panel by lifting slightly and pulling forward.Remove the two screws securing the bottom of the front panel to the washer, and the two screws securing the top of the front panel to the washer. The front panel can now be removed from the washer. The boot can be completely removed from the outer rim of the tub assembly. Carefully pull the boot from around the water inlet and window washer tubes. Remove the boot retainer clamp by loosening the clamp screw located at the upper right of the tub opening. The boot can now be removed from the tub.The Detergent Dispenser Assembly is located under the washer top. Begin by removing the washer top, console and front panel. Separate the water inlet and window washer tube from the boot. Pull the water inlet tube from the outlet connector Remove the screw securing the front of the detergent dispenser assembly to the top front frame member. Disconnect the vent tube from the detergent dispenser assembly. Remove the screw securing the detergent dispenser assembly to the top left frame member. Slide the assembly back slightly and lift the assembly out.There are three concrete weights attached to the tub assembly. All three must be removed for safe removal of the tub assembly. Access to the weight on the top front of the tub requires removing the six screws securing the top front frame member from the washer and removing the frame member. Access to the weight on the top back of the tub requires removing the two screws securing the upper transport brace to the washer and removing the braceEach weight is secured to the tub by three 13-millimeter bolts. Remove the three bolts and lift the weight from the tub. Remove the flat nuts from the tub for safekeeping. At the back of the tub assembly, remove the belt from the basket and motor pulleys. To remove the pulley from the basket, place the handle of a crescent wrench through the pulley and into the steel bearing hub to keep the pulley from turning. Use a 21-millimeter socket wrench to remove the nut securing the pulley to the basket Disconnect the ground wire from the bearing hub with a T-25 Torx driver.Remove the screw securing the left end of the pressure tube connector to the tub. Then, press down on the plastic tab securing the right end of the pressure tube connector and pull it from the tub. Disconnect the vent hose and outlet hose from the tub.The tub is held in position by four shock absorbers, two in front and two at the back. Each shock absorber can be disconnected from the tub by turning the top of the shock mount counter clockwise, 90°. The shock can be removed from the washer by turning the bottom shock mount counterclockwise, 90°.Remove the top end of the suspension springs from the hanger slot in the top cabinet frame. To release the spring at the right side of the cabinet, it may be necessary to remove the wiring harness retainer from the cabinet.Once the final spring is released the tub is free to be removed from the washer cabinet. NOTE: Take care not to let the tub drop free inside the cabinet. This could result in damage to components in the cabinet or damage to the tub assembly. The two piece tub is held together with a number of metal clamps which can be removed by prying them off with a flat bladed screwdriver.The tub can now be separated and the basket can be pulled from the back half of the tubThe gasket seam is located at the top of the tub. to minimize the possibility of a water leak. When reassembling and reinstalling the tub assembly, take note of these special procedures. 1. When reassembling the tub, be sure to install all the metal clips all around the tub. A hammer may be necessary to do this. 2. When reinstalling the heater element, be sure it is inserted properly in the retainer inside the tub. 3. When reinstalling the tub, be sure to hook the springs into the holes towards the front of the tub as well as the front of the cabinet. 4. A small piece of duct tape may be necessary to hold the flat nut in place when replacing the front bottom concrete weight. You need to be very careful, ewhen you reinstall the spin basket, after you check the shaft and bearing, you don't want to nick or damage the seal or bearing, or you'll need the complete rear tub assembly. Thanks and Good Luck

Hi Glen. The back outer tub is part # W10772617. The inner spin basket is part # WPW10250573. The outer spinner tub nut is part # WPW10283361. The molycote greese is part # WP22002123.You need 2- grease packs. The tub gasket is part # W10772613. These are the parts you will need. Thank you.

Hi Dennis. This is a complete disassemble of the unit front to back and top to bottom. Since you are a handy man, marking wires, clips and even taking pictures will help on reassemble. The tub is either bolted together or U-clips hold the front half to the back half of the tub. Plain safety and common sence will go far.This is difficult to someone who is handy with tools. You will need to take the back main pulley off before anything. The outer tub bearing is pressed into the rear tub (replaced together as one part). This part # is W10772617. The inner tub spinner/shaft assembly will need replaced as well. This comes with the whole inner tub part # is WPW10250573. Thank you.

Hello Bebe. If you are referring to the shaft as the spider clamp, then yes, it does come with the basket assembly WPW10250573. Hope this helps.

Hello Bebe. This is not Whirlpool. I'm sorry, but we do not have info on their warranty system. You would need to contact them directly for warranty inquiries. I hope this helps!