Customer Questions and Answers for Water Inlet Valve Assembly by Whirlpool

Hello T rex. You need to check and see if the hoses are reversed on the back of the unit and it is causing hot for cold and cold for hot water. Also, remember this model uses a thermistor and does mix hot with cold for proper breakdown of the soap in the unit. Even if the valve WPW10144820 is set to cold only.

Hello Chip, Here is a general overview of the units' disassembly. Before you start, be sure to unplug the unit and turn the water off on both the hot and cold supplies. ACCESSING COMPONENTS INSIDE THE WASHER CABINET Components inside the washer cabinet can be accessed by completely removing the outer cabinet as one unit. 1. Remove the console mounting screws and tilt the console into the service position. (Panel mounting screws can be located on the rear of the end caps, or in the front corners of the control panel . On newer models, there are spring clips on the bottom of the end caps, that need to be pressed in toward the rear of the unit to be released, using a putty knife or other flat bladed tool). 2. Unplug the lid switch harness connector from the receptacle in the washer top. 3. Remove the cabinet mounting clips by placing the flat blade of a screwdriver in the clip and press down and towards the rear to release the clip. 4. Remove the cabinet by tilting it forward and pulling it away from the washer. 5. The rear panel can be tilted back for additional access to components at rear of machine by twisting the rear panel support 90° and then tilting the rear panel back. Now when you have the body of the unit removed, there is a black press in plug that prevents the water valve from drifting in its' mounting holes. Remove it and unplug the wiring harness. The water valve has a little plastic clip in the center that, when pulled toward you, allows the entire assembly to be slid up in the mounting hole for easy removal. Reassembly is in the reverse order. Don't forget to plug the lid switch back in as this will confound you when the unit doesn't work when reassembly is completed.

Hello Brian. Test and see if there is power coming to the cold water valve and make sure that the cold water is on and comes freely out of the cold water hose. If the water is good, and there is no power, and the switch is new, then the timer WP8577356 may be bad, or you may have a burnt wire or connector on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Jackie. Based on the information you provided, it sounds like the water valve WPW10144820 is bad and also, the shut off for the washer water supply is leaking and not turning the water off. Hope this helps.

Hello Melanie. Make sure the unit is set to cold water fill. If so, test for power to the water valve for the cold water. If there is power there, and no cold water enters, you will need to replace the valve WPW10144820. Make sure there is water coming from the water hose to the water valve and the screens are not clogged. Hope this helps.

Ron, you're probably correct. There is a way to check it if your meter also checks voltage. Carefully, with your meter set to check 120 volts, see if you're getting power to the solenoid when you select hot water. If you're getting power to it and no water is flowing, it's bad. Thanks.

Hello Mike. Test for power coming to the cold water valve. If there is power there, and no water fill, replace the valve WPW10144820. If there is no power there, replace the switch WPW10184148. Hope this helps.

Jose', Your washer works the same on all temperature settings. The ATC temp. control has " target temperatures" : cold = 62 dgrs. wrm = 78 dgrs and hot = 105 dgs. The control will cycle the fill valve solenoids off and on, open and close the valve in order to reach and maintain the selected temperature on all settings. In short, yes the same thing will happen in the hot setting as it would in the warm setting. Hope this helped more, Thanks and Good Luck

Hello Becky! It sounds like the cold water side of the valve has become defective and will need to be replaced. Your part number for the valve is WPW10144820. Thanks!

Hello Brenda. Make sure the water is turned on and is coming out of the washer hoses. If so, it sounds like the pressure switch W10339251 is bad and will need to be replaced. Hope this helps.