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12002039 Parts

Some parts shown may not be for your model. To see parts for your model only, select it from "Matching Model Numbers" list on the left.

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Ice Bucket Housing
Genuine Whirlpool part
By: Whirlpool
Part Number: WP61004881

This replacement ice bucket housing encloses and supports the freezer's ice storage bin at the dispenser. A damaged housing can cause bin wobble or misalignment—replacing it restores a secure fit, smoother dispensing, and helps reduce stray ice and frost.

  • Holds and aligns the ice bin for proper engagement with the dispenser mechanism
  • Guides ice toward the chute and helps contain cubes and shavings
  • Helps limit warm-air leaks around the bin to reduce frost and clumping
  • Typical symptoms: bin won't seat or is wobbly, poor or no ice dispensing, ice spilling inside freezer, visible cracks in the enclosure
What's included: 1 ice bucket housing (enclosure) Install notes:
  • Unplug the refrigerator and shut off water before servicing
  • Remove the ice bin; take out any screws or clips securing the housing
  • Transfer any reusable brackets or screws from the old housing to the new one
  • Reinstall the housing level and secure; seat the bin fully, restore power, and test dispensing

Do-It-Yourself Stories from Customers like You The ice auger broke off and fractured the back panel of the ice bin   Lawrence P. • Mount Laurel , NJ • September 09, 2014

The removal of the ice bin and auger motor was easy but removing the auger from the shaft was another story. The auger was frozen to the shaft even after it sat out overnight. I carefully applied heat with a propane torch, directly on joint of the auger and the tip of the shaft, followed by a few drops of cold water. Once the shaft and auger cooled the auger separated easily. Putting the components back together was simple taking about ten more minutes. Read more

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Water Supply Line
Genuine Whirlpool part
By: Whirlpool
Part Number: WPB5705307

Ice maker water line: 1/4x 8ft.

This part fixes the following symptoms
  • Leaking
See more...
Do-It-Yourself Stories from Customers like You Water leak and broken parts inside refrigerator   Todd B. • Indianapolis , IN • August 28, 2017

Replaced the broken parts. The water leak was caused by the drain valve not directed into drain pan Read more

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Ice Enclosure
Genuine Whirlpool part
By: Whirlpool
Part Number: 61005614

This ice enclosure is the molded housing for the refrigerator's ice compartment. It supports and protects the ice dispensing components and guides ice into the chute or bin, helping maintain proper alignment and smooth dispensing. What it does:

  • Provides structural support for the ice bucket/auger and related dispenser components
  • Helps guide ice from the compartment into the chute/bin to reduce spills and jams
  • Aids in maintaining alignment and a consistent cold zone around the ice area
  • Typical symptoms of failure: cracked/broken housing, ice bin won't seat securely, ice jams or intermittent dispensing, frost/ice buildup in the ice compartment
What's included:
  • One ice enclosure
Install notes:
  • Disconnect power; remove the ice bin before service
  • Note screw locations; detach the old enclosure and any connected clips or wiring
  • Transfer any brackets or hardware from the original enclosure; reuse existing fasteners
  • Mount the new enclosure without overtightening; restore power and verify normal dispensing

This part fixes the following symptoms
  • Ice maker won't dispense ice
  • Ice maker not making ice
See more...
Do-It-Yourself Stories from Customers like You The motor mounting area at the rear of the ice tray enclosure had cracked and broken out and the ice auger would not work   Jeffrey C. • Clovis , CA • June 11, 2016

Removed the broken ice enclosure tray, disconnecting and removing the motor and cube/crushed ice selector mechanism. Mounted the motor and selector mechanism to the rear of the new ice tray enclosure and installed the enclosure to the freezer compartment walls. Read more

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Screw
Genuine Whirlpool part
By: Whirlpool
Part Number: W11380570

The Screw is an OEM part for Whirlpool microwaves. It is responsible for securing various parts of the microwave together. This screw ensures a tight and secure fit for parts and helps maintain the structural integrity of the microwave, preventing any loose or rattling parts.

A bad microwave screw can occur due to wear and tear, accidental damage, or misplacement during maintenance or repairs. If you notice symptoms such as loose or wobbly components, difficulty in opening or closing the microwave door, or abnormal noises while the microwave is in use, it may be time to replace this part.

Symptoms of a bad microwave screw include:

  • Loose or wobbly components
  • Difficulty in opening or closing the microwave door
  • Abnormal noises during operation

Restore your Whirlpool microwave by replacing the faulty or missing microwave screw with this genuine OEM part.

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.
 

Do-It-Yourself Stories from Customers like You The microwave door and handle were broken   Wayne M. • Joliet , IL • October 22, 2016

I received the parts from parts pro within 3 days and everything fit perfectly nd all went well Thanks Parts Pro Wayne Mazur Joliet Il Read more

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Ice Enclosure (Housing)
Genuine Whirlpool part
By: Whirlpool
Part Number: 61005625

This ice enclosure is the molded housing for the refrigerator's ice path. It supports and aligns related components so ice moves properly and helps keep warm air out to reduce frost and moisture around the ice area.

  • Provides a rigid mounting point for ice-path components to keep alignment and flow
  • Helps maintain an air barrier to minimize frost, sweating, and ice clumping
  • Replace if the original housing is cracked, warped, or broken
  • Common symptoms include frost or condensation near the ice opening, ice clumps, or poor/jammed ice dispensing
What's included: One ice enclosure
  • Disconnect power and shut off water before servicing
  • Access the ice area (door or interior access varies by model); retain screws and clips for re-use
  • Transfer any guides, seals, or switches from the original enclosure to the new part in the same orientation
  • Reassemble, restore power, and check for smooth operation and a good seal

Do-It-Yourself Stories from Customers like You Cracked plastic ice maker tray shelf   David L. • Pittsford , NY • January 22, 2016

Upon receipt of part (in 2 days), removed right panel (snapped on). Removed ice tray. Removed one screw holding broken tray. Then removed plug from motor/solenoid. Next, moved motor/solenoid from old cracked tray to new one. All holes aligned exactly. Replaced shelf/motor in freezer, and reconnected cable from motor to freezer wall. Put one screw back in. Then replaced right-side snap-in panel. Finally, slid in ice-tray itself onto the new shelf. Tested okay. Read more

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Ice Stripper (Ejector)
Genuine Whirlpool part
By: Whirlpool
Part Number: WP2182124

Ice stripper removes ice cubes from the ice maker mold so the dispenser or storage bin fills properly. Replacing a worn or broken stripper helps the ice maker eject cubes cleanly and reduces ice jams or stuck cubes. What it does:

  • Pushes or guides harvested cubes out of the ice mold into the bin during the ice maker's harvest cycle.
  • Prevents cubes from sticking in the mold; a damaged stripper can cause incomplete ejection or leftover ice in the mold.
  • Works with the ice maker's ejector mechanism to maintain consistent cube release and storage.
  • A faulty or broken stripper may lead to noisy operation, partial fills, or visible ice build-up in the mold.
What's included: One ice stripper. Install notes:
  • Disconnect power to the appliance before starting any repair to avoid electrical shock.
  • Remove the ice maker or access panel per the manufacturer's instructions to reach the stripper; keep small parts and screws organized.
  • Inspect the ice mold and surrounding components for damage or ice build-up; clear ice before installing the new stripper.
  • After installation, restore power and run a test harvest cycle to ensure proper cube ejection.

Do-It-Yourself Stories from Customers like You Ice stripper was broken on ice maker   John A. • Baton Rouge , LA • March 12, 2015

Checked out the video on your site on how to disassemble the ice maker. Was really easy when you know the correct sequence. Only 3 screws and it's out of the freezer. Disassembled the ice maker on my kitchen counter and replaced the ice stripper. Reassembled and installed back in my freezer. It is as good as new Read more

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Auger Motor And Yoke Assembly (Ice Dispenser)
Genuine Whirlpool part
By: Whirlpool
Part Number: 12001773

This auger motor and yoke assembly powers the auger that moves ice from the freezer bin through the dispenser, restoring reliable ice delivery when the auger no longer turns or dispenses ice properly. What it does:

  • Drives and supports the auger shaft that pushes ice to the dispenser chute
  • Replaces a failed or noisy auger motor to restore normal ice dispensing
  • Helps when the auger does not rotate, ice won't dispense, or the motor is unusually loud
  • Interfaces with the dispenser gearbox/yoke to keep the auger aligned and turning
What's included:
  • One auger motor and yoke assembly
Install notes:
  • Disconnect power to the refrigerator before beginning any work
  • Remove the ice bin and any obstructing panels to access the auger assembly
  • Handle parts and panels carefully—sharp edges may be present

Do-It-Yourself Stories from Customers like You The ice maker motor for the auger dispenser internal gears stripped   Paul D. • Swanton , OH • April 07, 2015

Replaced the motor, however not the easiest to do with the older refrigerators. First I had to remove the shelf that hold the ice bin. There is a small screw midway underneath the tray. Once removed the shelf is loose but still hard to remove. There is a side panel that is slotted andonce removed the shelf can then be removed, but not knowing that it is a very odd fitting unit. Then comes the unplugging which cannot be seen so it is all by feel. Once the shelf drops down the plug is now... Read more

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Retaining Clip
Genuine Whirlpool part
By: Whirlpool
Part Number: WPY013783

This small retaining clip secures components in place inside the appliance, helping prevent movement, vibration, and premature wear. Replace a bent, fatigued, or missing clip to restore a solid, factory-tight hold.

  • Holds panels, brackets, or tubing securely in their mounts
  • Helps maintain alignment to reduce rattles, rubbing, or intermittent issues
  • Common signs of failure: missing clip, loose fit, buzzing/vibration, parts that won't stay seated
  • Restores proper retention after service, transport, or vibration-related fatigue
What's included: 1 clip Install notes:
  • Disconnect power and shut off gas/water before servicing
  • Note the original clip's orientation; remove with needle-nose pliers
  • Seat the new clip fully—do not over-bend; spring tension provides the hold
  • Test operation before reassembly

This part fixes the following symptoms
  • Leaking
See more...
Do-It-Yourself Stories from Customers like You Pretty much everything   Charlotteanne Y. • Kingston , IL • August 06, 2018

Here's the story. All my appliances except the dryer broke. Yeah. talk about bad luck. First I tried to fix the refrigerator. Replaced both motherboard and inverter board. Now it wakes up but the compressor does not kick in. Need another part. The washer, well I have to pull out the sink to get enough room to pull out the washer to fix it. Since the refriigerator is still in the middle of the kitchen, I don't need to tear apart another room. Nevertheless, let me say this, I love my "older"... Read more

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Ice Housing Support
Genuine Whirlpool part
By: Whirlpool
Part Number: WP2195914

This support mounts in the dispenser area to secure the ice housing assembly. It helps keep the chute and door properly aligned so ice dispenses smoothly and the opening seals as designed.

  • Supports and positions the ice housing/chute assembly in the freezer door
  • Helps maintain proper alignment and sealing of the ice door/flapper
  • Reduces wobble or flex that can affect dispensing performance
  • Typical signs it may be needed: loose or misaligned dispenser housing, ice or air leaking at the chute, frost buildup around the dispenser, inconsistent ice dispensing
What's included: 1 ice housing support Install notes:
  • Disconnect power to the refrigerator before servicing
  • Remove the dispenser trim/control to access the housing; handle wiring and tabs carefully
  • Remove mounting fasteners, replace the support, and transfer any reusable hardware
  • Reassemble, restore power, and test ice dispensing and chute seal

Do-It-Yourself Stories from Customers like You Dark bits of something embedded in the ice cubes and a crack in one of the plastic pieces of the ice maker   Brett G. • Willow Park , TX • October 09, 2017

Replaced the ice tray and motor mount plate. While I was there I replaced the thermostat also. New parts arrived in a day and a half. Read more

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Screw
Genuine Whirlpool part
By: Whirlpool
Part Number: WP489128

Screw: 8-16 x 3/8 inch.

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Thermostat Retainer Clip
Genuine Whirlpool part
By: Whirlpool
Part Number: WP2315522

This thermostat retainer clip secures the defrost thermostat to the evaporator tubing in your refrigerator or freezer, maintaining firm contact for accurate temperature sensing and dependable defrost operation.

  • Holds the thermostat firmly against the evaporator line for proper temperature feedback
  • Helps prevent a loose or dangling thermostat that contribute to frost buildup and poor defrost performance
  • Restores correct mounting when the original clip is cracked, bent, or missing
  • Common signs include a broken clip or a thermostat not attached to the coil
What's included: 1 thermostat retainer clip Install notes:
  • Disconnect power to the appliance before servicing; wear cut-resistant gloves
  • Access the evaporator compartment; remove accumulated frost/ice as needed without prying on coil fins
  • Position the thermostat body flat against the tubing and snap the retainer over it, avoiding pinched wires or damaged fins
  • Confirm a secure fit and proper wire routing before reassembling and restoring power

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Hex Nut
Genuine Whirlpool part
By: Whirlpool
Part Number: WP488130

This is a genuine lock nut replacement. This is a general piece of hardware that is often used on several types of lawn and garden equipment, including in engines, housing, and other areas. The exact application of this part will vary based on the unit. The lock nut is used to create a more secure seal than a standard nut. When properly secured, the lock nut tightens to a bolt and uses an extra locking washer with teeth to ensure a snug fit.If lock washers do get damaged or lost, they need to be replaced immediately with a genuine OEM replacement. This model is compatible with all types of machines and units since it is a generic part. The washer is sold as an individual part and manufactured by Whirlpool. Lock nuts will need to be installed using a socket wrench or adjustable wrench. Pliers, a screwdriver, or another socket wrench will be needed to hold the bolt while the lock nut is being secured in place. Be sure to thread the lock nut carefully to ensure a strong seal and avoid stripping the bolt or the nut.

Do-It-Yourself Stories from Customers like You Oven drawer roller hardware was missing   Virginia R. • Woodinville , WA • April 11, 2017

Ordered the roller and nut, reattached the nylon wheel that I found in the floor under the oven.This was the only website where I could find all of the parts detailed and so I knew exactly what to buy. Even the manufacturer's website didn't have this info. Read more

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Screw (Sheet-Metal Pan Head)
Genuine Whirlpool part
By: Whirlpool
Part Number: WP59002061

This sheet-metal pan-head screw secures appliance panels, brackets, and components to the cabinet or frame. Replacing a missing or damaged screw restores a tight fit and helps stop rattles, misalignment, and loosening.

  • Fastens sheet-metal panels, covers, ducts, and brackets to the appliance chassis
  • Helps keep components aligned and secure during operation
  • Replace if the original is missing, rusted, stripped, or damaged
  • Common symptoms: loose or vibrating panels, gaps or misaligned parts, hardware that won't tighten
What's included: One screw Install notes:
  • Disconnect power; shut off gas or water supply before servicing
  • Support the panel or part being attached; hand-start threads to avoid cross-threading
  • Use the correct driver bit; tighten snugly but do not overtighten into sheet metal
  • If multiple matching screws secure a part, consider replacing them as a set for consistent hold

Do-It-Yourself Stories from Customers like You Spark electrode wires has aged and broke.   Jonathan F. • Bartlett , TN • July 05, 2022

I ordered and replaced the old ignitor and the corroded mounting screws. Read more

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Silicone Lubricant (Seals And O-Rings)
Genuine Whirlpool part
By: Whirlpool
Part Number: WP99003172

This silicone lubricant is used during appliance service to condition rubber seals and O-rings, especially in dishwashers. It eases installation and helps new seals seat properly for a reliable, leak-resistant connection on pumps, valves, and hose fittings.

  • Lubricates rubber seals, O-rings, and gaskets to prevent rolling, tearing, or binding during assembly
  • Helps seals seat correctly to support leak-resistant joints
  • Aids insertion of hoses, plastic fittings, and pump components
  • Helpful when reassembling sump, diverter, inlet, and drain connections
  • Common signs it may be needed: difficulty installing seals, seals that dislodge, or seepage after a seal replacement
What's included: One tube of silicone lubricant. Install notes:
  • Disconnect power and water before servicing the appliance
  • Clean and inspect mating surfaces; replace any cracked, flattened, or cut seals
  • Apply a light, even film to the rubber part only; avoid over-application
  • Wipe away excess; do not use lubricant to compensate for damaged seals—replace them

Do-It-Yourself Stories from Customers like You The icemaker ice mold coating was flaking off   Justin A. • Buda , TX • September 19, 2014

It was a relatively easy fix and the video instructions on this site provided were helpful. The one piece that wasn't clear is the alumilastic was already on the replacement part so a separate tube is not required. That wasn't clear on the video and was an unneeded expense. Read more

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Pop Rivet (Single)
Genuine Whirlpool part
By: Whirlpool
Part Number: WP210720

A single pop rivet used to secure sheet-metal parts and small brackets on appliances for a permanent, vibration-resistant hold. Replaces missing or damaged rivets to restore proper attachment without welding. What it does:

  • Provides a permanent blind-rivet fastening point for panels, brackets and trim.
  • Replaces rivets that are sheared, loose or missing and prevents rattling or misalignment.
  • Ideal where a solid, tamper-resistant join is required and screws aren't suitable.
  • Works with a compatible pop-rivet tool for quick installation.
What's included: One pop rivet. Install notes:
  • Drill out the old rivet carefully; use the proper size hole for the replacement rivet.
  • Use a dedicated pop-rivet tool and wear eye protection during installation.

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Ejector (Ice Maker)
Genuine Whirlpool part
By: Whirlpool
Part Number: WP627843

This replacement ejector is the plastic arm that pushes harvested ice cubes out of the ice mold and into the storage bin, helping restore proper ice ejection and reduce ice that sticks inside the tray. What it does:

  • Pushes ice cubes out of the ice mold during the ice maker's harvest cycle.
  • Works with the ice maker's motor/gear assembly to advance cubes into the bin.
  • Replaces worn, cracked, or broken ejector arms that can leave ice stuck in the mold.
  • Can help address symptoms such as cubes that don't eject, partial fills, or frequent ice jams.
What's included: One ejector. Install notes:
  • Disconnect power to the refrigerator before servicing to prevent electrical shock.
  • Remove the ice bin and follow the OEM ice maker removal steps to access the ejector.
  • Handle plastic components carefully to avoid cracking; inspect gears, mounts, and the ice tray for related wear.

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