Kenmore 11028803890 Parts

In the end, with a new coupler. But I relearned old lessons the hard way. The washer is in a rental unit and the tenant complained of no spin. My first intuition was that the coupler failed again because I bought a cheaper one elsewhere a couple of years ago and not the brand name available here at AppliancePartsPros. But we’ll come back to that. Lesson #1: Verify the symptoms firsthand. I dug in right away, popped out the motor and the coupler appeared okay. When I spun it by hand, it turned... Read more

Replaced 2 springs and brackets. Also replace rear legs and front legs and re leveled. Works fine. Read more

Replaced dog ears. Read more

I removed the old one by lifting up and setting aside. I opened the box and set new part in place. There were no screws and other parts to assemble and the install was very easy! Read more

After shopping for a new Whirlpool Thin Twin Stack, Found appliance parts pros online and decided to take it apart to see if repair was a possibility. APPro's online instructions were easy to follow, in a couple hours it was apart, and I placed the order. Reg ground took a week from NY, so the laundry piled up that week. The parts arrived on Monday morrning, by afternoon the machine was running like new! The cause was the belt tensioner pulley had frozen. Replaced it, drum wheels,snap... Read more

This was the second attempt at fixing this problem. The first repair and parts were generated by listing the problem and reviewing the potential corrections, listed on the web site. From making repairs on other clothes washers, I was confident that some of those potential causes could have been the cause. Unfortunately the counterbalance spring and suspension springs were not the cause as they were attached as intended and in good condition. I reached out for Appliance Parts Pros input... Read more

Bought a new cord and removed the back of the washer and unclipped the old and clipped in the new. 5 minutes tops. Read more

I used the parts recommended by the parts diagram.. Read more

Im not a repairman, so all my knowledge to fix my washer came from either youtube or online chats. I posted this to help the next dad trying to save a few bucks. Door sensor... Since door sensor worked correctly, verified that by starting washer with door open, and agitate cycle would not start until door was closed. Meaning door sensor worked correctly. Timer... In high spin cycle washer sounded correcltly spinning, but when opening door, drum was was not moving. So timer was triggering... Read more

A former repair man deleted the grommets from the motor mount plate, the spring fastening the motor to the bracket broke the screw inside the motor and once the motor fell out of place the drive to the the transmission was broken. Read more

Replaced clutch assembly which was a little tricky, but very doable. Just make sure to take your time. I do have to say that I am very impressed with AppliancePartsPro customer service when the replacement part also failed. A new clutch assembly was at my door step a few days later. I now has a working washer again. Thanks Again Appliance Parts Pro. Read more

I looked inside and saw the teeth were worn off the "dogs" so I purchased the Cam Agitator repair kit and a new bolt. Getting the old bolt out was the hardest part since it was worn and rusted. I ended up having to buy a set of socket extensions and a set of stripped bolt sockets so $45 in tools and it took me an hour to get the old bolt out but putting everything back together was a breeze. I was very proud of myself, as a woman, that I fixed this problem myself and didnt have to pay a repair... Read more

I have a 25 year old Kenmore washer that works well and didn't want to get a new washer as they don't make them like they used to. Upon removing the top cap of the agitator and doing an inspection, the agitator dogs were completely broken into pieces. Due to age we decided to replace the lower and upper agitator along with the agitator auger dogs repair kit. All new parts and works fine. On inspection of old parts, we probably could have gotten away with just a $5 repair for the plastic... Read more

• Leaking

Took off cover, installed new parts. Read more

• Will not agitate

Replaced agitator. Read more