Kay September 23, 2014 for Model Number 25328052808 My freezer door is closed but the door open light and buzzer keeps going off...why?
1 Answer Hello Kay. Check the door switch first and make sure it is good. If so, then you will need to order and replace the control board on the unit. Read More...
Steele August 31, 2014 for Model Number kenmore-25328782801 I bought a new controller and installed it. It seems to have repaired the problem of my freezer not cooling, however the new controller does not go down to 0 to turn off the freezer. The freezer cools to -3 and shuts off when set on the number 4 then starts again at +4 degrees. When it shut off I tried to turn it off by making the number pad go to 0 but it will not go from 1 to 0 or from 7 to 0. Is this a problem?
1 Answer Steele, It sounds like the control may be locked. Press and hold the alarm button for 3 seconds and see if you can change the temps. Read More...
Guillermo August 05, 2014 for Model Number 25328432800 I have a kenmore Up freezer it not do nothing light is on you can move control up and down, but evaporator fan and compressor not running, maybe control bad.
1 Answer Guillermo, Yes, this issue does sound like it would be caused by a faulty control board. Sounds like the units control stuck in a defrost mode. Read More...
Leigh July 28, 2014 for Model Number Kenmoore 25328052803 Aloha- My freezer was not cold enough & things were began to defrost. I removed back panel...the evaporator fan is working but, there was a lot of ice build-up on the coil. I used a hair dryer & got that taken care of. Restarted unit...it seems to be colder but, the compressor is running constantly. I tried to lower the temperature on the control unit to see if the compressor would shut off but, no luck. Also, the control would not go down to zero. I have ordered a new control unit from you & hope that it is the problem. Any advice or suggestions you may have would be greatly appreciated! Mahalo (Thanks) -L
1 Answer Hello Leigh. The unit will not shut off until it reaches the correct temp. If the temp is correct, it could be the board. As for the frost on the coils, you need to check for a defrost issue on the unit. Read More...
Jack B March 28, 2014 for Model Number 253.28432806 I have an upright Kenmore freezer and it is only reaching 10 degrees F. It will not go lower than than 10 no matters where I set the number on the control. I have unplugged and reset the freezer with no change. The compressor does shut off and on, but will not get colder than 10 degrees. Please advise your thoughts. Thank You.
1 Answer Jack, The most likely cause for the unit operating properly but not getting down to the proper temperature would be a faulty thermistor. If the thermistor is out of tolerance then it will cause the unit to cycle off even if the temp is only 10 degrees. Also make sure that the cabinet has room to breath as this could trap heat in the system and cause the same issue. Read More...
Rick March 11, 2014 for Model Number 253.28432809 We have upright freezer that quit working. had repair tech look at it and he told me that the control board is bad. Is the control board easy to install. If so, how do I do it?
1 Answer Hello Rick. Yes, it is easy to replace. Disconnect the power. The control board 297370602 unsnaps from the front of the door panel on the unit. Read More...
Warren January 20, 2014 for Model Number 253.28052800 Control on freezer show Hi Temp and freezer does not get cold. Compressor comes on and runs forever but no cold or ice forming on evaporator. Thermistor checks within range at "32" degrees when frozen in water in my other refrigerator freezer. Compressor 3 terminal pins check correct with on at 4 and one at 8 with the other totaling 12 and none of the terminals to ground show short. This freezer was given to me and owner says it a couple years old. It looks like brand new inside and out and was kept indoors. Should I purchase a control panel and see if that's it. Oh, the relay starter is fine, I say that because it does start the compressor. I not sure about the controller since the compressor is coming on. Thanks, Warren
1 Answer Hello Warren, This can only be one of three things: A sealed system restriction, an inefficient compressor, or a Freon loss. In any case, the sealed system requires a Freon authorized technician to perform the repair. Read More...
Matt December 08, 2013 for Model Number 253.28432803 We purchased this freezer about three weeks ago used. It is in our attached garage and temps have been getting down into the teens outside (garage is not heated but it is above freezing inside the garage). Anyway, there was what seemed to be a backwards lowercase L on the display or the display was only half working. I unplugged the unit and let it sit overnight. Went back to the garage the next morning plugged it in and the freezer wouldn't start, but the control panel was clicking very fast and the high temp and door ajar lights were flashing very fast in sync with the clicking. So I pulled the electronic control panel out and brought it in the house to warm it up for about 2 hours. went back out reconnected it and plugged the freezer in. To my surprise the freezer operated as normal. Is the problem we are having indicative of a bad control panel, or does this freezer need to be in a warmer environment to operate? I have had freezers in the garage before with no issue. Please Help!
1 Answer Hello Matt. It could have been a connection issue. If the problem starts again, replace the control board. Read More...
John November 17, 2013 for Model Number 253.28432804 Is there a multi-meter test to verify the part is defective?
1 Answer Hello John. Yes, if there is power to the board, and it does not work, you will need to replace the board in the unit. Read More...
Michael September 20, 2013 for Model Number 25328432802 Hi, Folks; This freezer is driving me crazy! Three months ago we were having "brown Outs" and it shut off and defrosted. I unplugged it for a while and it came back on a worked fine for two months. It then shut off and had a strange symbol on the control panel.I un-plugged it again , it reset and worked for two days.Went off again and had nothing on the display. Reset. Worked one day, went out, had a 6. on the display. Reset, had an 8. on the display. Reset, started working with the normal 3 on the display. It ran for a few hours, the compressor shut off and it still had the 3 on the display. I thought it was working, but later that day I realized it had not been running all day. Checked the temp and it was+23. Reset it and the display had nothing. Reset, it started working with the 3 on display. I'm thinking control panel, What do you think? Thanks!
1 Answer Hello Michael. Yes, based on the information you provided, you will need to order and replace the control board 297370602 on the unit. Read More...