Robert J July 22, 2018 for Model Number 253.28432800 I have a Kenmore Upright freezer and I noticed the high Temp light was on the control panel and all the freezer contents were no longer frozen. I purchased a replacement board for the freezer and installed it. A day later the freezer was not cold. This happened a couple of years ago and the service company replaced the control panel. Also, I notice when the door is opened, the Door Ajar light does not come on? What could the problem be?
1 Answer Robert, Check to see if there is power getting to the start device and if there is power then the issue will be a faulty start device. If there is no power check the wiring coming into the door. Read More...
Jackers October 29, 2017 Will part #297370602 work as replacement for part #297370600 on a Frigidaire freezer?
1 Answer Jackers, Unfortunately without having a wiring diagram for the 297370602 to determine if the wiring would be the same we could not say that this will work in place of your original part. Read More...
Mike J July 25, 2017 for Model Number 25328442801 I replaced the control panel a few years ago when it went out. After that it worked fine until now. Now it won't bring the temperature down to freezing The lowest it gets is between 38 and 45 degrees F. I have tried unplugging the power cord for a few minutes and then plugging it back in no success on that. The compressor is running all the time without bringing it down. I am thinking that it might be the control panel again. Any ideas. Thank You.
1 Answer Mike, It would be recommended to check to see if there is either a defrost issue or a sealed system issue. The way to determine this would be to remove the rear panel inside the freezer and check the frost pattern of the evaporator coils. If the coils are impacted with ice then test the defrost heater and defrost thermostat for continuity and if there is no continuity it is bad. If there is continuity then the issue will be a faulty control. If there is very little ice mainly toward the top of the evaporator coils then this will be a sealed system issue in which you will need to have service tech. The frost pattern should be a full even frost from top to bottom. Read More...
Debra S December 08, 2016 for Model Number 253.284.32801 Hi, we have a Kenmore Freezer about five years old. We noticed the light flashing on the control panel and that some of the items in the freezer seemed a little soft - however it's pretty cold here in Idaho and the freezer is in the garage so many items were still frozen. We tried unplugging the freezer for a few minutes, tried a new outlet, etc. to no avail. Any ideas how we can evaluate the problem. Thanks!
1 Answer Debra, You will want to check to see if the compressor is coming on the unit. It is possible that the start relay has failed if the compressor is not running and would need replaced. If the compressor is running then you need to check the evaporator coils to see if there is a frost pattern. If there is a even frost pattern top to bottom then it is ok and if no frost pattern then would likely be a sealed system issue. If the temperature is dropping to 0 degrees it is possible that the unit is just not turning on. The other thing would be to see if the fan is running. If the fan is not running test to see if there is power getting to the fan. If there is power to the fan but not running then need a new fan. If there is no power to the fan and does not seem to come on then the issue would likely be the control board if the fan does not run at all. Read More...
Jim October 25, 2015 for Model Number 253.28432804 I replaced the control board and it worked. Now, where I used to have it set on 4, I have to set it on 1 because it won't shut off. I have a thermometer inside it and it was dropping way below what it should so I set it to 3 and it shut off, checked it again after it came back on and I had to set it to 2 and it shut off. Same thing happened and I set it on 1 and it shut off. Waiting to see what it will do now. Not sure what is happening now?
1 Answer Hello Longnguyen, Unplug the unit from the wall outlet and slip a small screwdriver under the bottom of the edge of the control and it will slip out. Plug the new part in and plug the unit back in and the job is complete. Read More...
Chuck August 26, 2015 for Model Number Kenmore 253.28432809 Stand up Freezer I think our stand up freezer gave out from some recent power outages in the area, but it's only 1.5 years old. Everything inside has thawed and we don't hear the unit turn on any longer. What I can assess: there is no frost over the coils. Unplugging/re-plugging into other outlets still gives power to the unit although on the front control panel, instead of numbers it displays gibberish when pressing the up and down arrows (they look like broken analog numbers, possibly letters?) Does this indicate a bad control panel as the main culprit? The replacement looks like it will take 10 seconds, but I'd like to be as sure as I can that will fix our freezer by itself before spending ~$80 on the panel only to find it still does not work. Any help is greatly appreciated!
1 Answer Hello Chuck. If the control is not working, you will need to replace the part 297370602 to repair the unit and get it going again. Read More...
Chip August 23, 2015 We have a Kenmore up right freezer, which we keep in our enclosed garage, Model #: 253.28432800. The Door Ajar alarm and beeping keep coming on after we unplug the unit for minutes and plug back in. Freezer functions in all other aspects. Based on searches they are suggesting replacing the control module, $81 dollars. we paid 400 for the unit and it is 6 years old. Your thoughts? Thanks, Chip
1 Answer Hello Chip. Make sure the switch is good on the unit. If so, you will need to order and replace the control board on the unit. Read More...
Joanne August 19, 2015 for Model Number 25328062801 Can you send some type of instruction on how take the part off the door.
1 Answer Hello Joanne. The control board just unsnaps off the door. Use a flat blade and pry it off the outer door. Read More...
Donna June 07, 2015 for Model Number 297370602 We had this part replaced two years ago on our freezer. It stopped working a few days ago. When we press the reset button partial number 6 and L and H come on but that is it. Do we need to replace this again or it the freezer just shot? It is only 6 years old.
1 Answer Hello Donna. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...