Chris July 23, 2017 for Model Number PSS25MGMBWW I have a GE side by side model PSS25MGMBWW. It is in a second home and was working just fine but I went in a few weeks ago and noticed the water. All of the ice in the freezer had completely melted and the refrigerator was warm. (Fortunately I didn't have much of anything in it.) Anyway, the temp control for both the refrigerator and freezer was set to 0 which I quickly learned is the same as turning the cooling off. I figured out that if I adjust the freezer temp, the display for both temps will go out but the compressor starts running and the refrigerator works fine. If I close the door and open it again they both show zero, and if I cut the power off and back on they will both be at zero and the refrigerator will act as though it was set to be off. Attempting to adjust the refrigerator side temp at any time while the compressor is running will shut it down. Then I have to shut the door and reopen it, then start back by adjusting freezer temp again. My first guess was the temp control board so I replaced that but it does exactly the same thing as it was doing before. Main board or something else to look for?
Gene July 15, 2017 for Model Number PSS23MGTEBB Need a new main board but cant find one. Is there a replace board that I could install in place of the original board?
Joseph Sinclair July 14, 2017 for Model Number PSC23MGTDCC When it's defrost cycle ,it seems to be a lone time. And temperature inside box goes up and items in freezer starts to melt. it doesn't happen all the time.
1 Answer Joseph, First check and clean the condenser coil and fan in the back of the refrigerator inside the compressor compartment. Then check to see that the doors close and seal properly. You're machine has a "mother board" electronic control. The board can and will Determine the amount of time needed to properly defrost the evaporator coils, The time can vary from as little as 15 minutes to as long as 45 minutes, And as little as once a week to once every 6 hours, depending on usage, door openings, temperature, and previous defrost cycles. But the temperature should remain the same on all defrost cycles. If all checks are OK and in range, then you'd need to suspect the main control board/mother board as the culprit. Intermittent problems are usually due to a loose connection or a weak circuit in the board. Read More...
Bob July 12, 2017 for Model Number GE PSS26LSRD SS The ge side by side I own recently started to not power back on after a momentary or 5-10 power outage from the power company. What is weird is if I pull the fridge out to get to the plug and unplug the fridge and plug it right back in, the fridge comes back on in about 2-3 minutes. Please help me explain. I am somewhat knowledgeable with a test meter and can fix about anything, but this has me stumped? Please Help!
1 Answer Bob, Based on the description this issue may have occurred as the unit was running, power shuts off and then because the pressures did not have time to equalize and will not restart. It is also possible that the issue with the control board on the unit having been affected by the power outage. Read More...
Carrie July 05, 2017 for Model Number GSHS5KGXBCSS Hi, my fridge stopped cooling, I had just about given up as the repairman said it could be a leak but he didn't know for sure. Everything runs, lights, fan ice maker, it just is not cooling. So after much research I read it could be the control board, so I ordered WR55X10942, we installed this evening, it is not cooling still. There is a step 2 instruction where it says I have to cut some wire, but it only applies to bottom freezer models, mine is a side by side, so that wouldn't be a bottom freezer right? And I hate to cut wires when I could send it back and get my money back if this is not going to work? Thanks for any help you might have. Trying to get this fridge going before we host my daughters wedding reception next week.....
1 Answer Carrie, That instruction is for bottom freezers and certain side by sides based on the serial number when looking at the instructions. This unit will not need for any wires to be cut. Read More...
Harold June 30, 2017 for Model Number GSL22JFPDBS Freezer does not freeze. Replaced defrost limiter, both thermisters, ptc relay, and heater assembly. Freezer is colder, but not cold enough to freeze. What could problem possibly be? Thanks.
1 Answer Harold, You will want to check the frost pattern of the evaporator coils. If the frost pattern is not a full even frost pattern from top to bottom and there is very little frost then this would be a sealed system issue in which you will need to have service on the unit. Read More...
Matt R. June 21, 2017 for Model Number PFS22SISBSS Ordered this main control board WR55X10942 as replacement for our GE Profile PFS22SISBSS refrigerator. GE's instructions with the board have steps #2 and #4 that require cutting certain wires *only* for BOTTOM FREEZER models. Ours is the French Door style with the freezer on bottom. Is this what GE means by "BOTTOM FREEZER" model? It's not clear to me whether or not I need to perform Steps #2 and #4 in the written installation instructions for my unit. Thanks
1 Answer Hello Matt, A french door model has the freezer mounted in the bottom of the unit so the answer to your question is yes.The instructions should be followed by cutting the wires for normal operation to occur. Read More...
Horst May 25, 2017 for Model Number GSH25SGPCSS I bought mother board ##WR55X10942P which is called for for my model but the new one has 2 extra pin plugs numbered J14 and J5 which my old board doesn't have. Installed it and lights all work but nothing else. Reinstalled the old one and everything works except the condenser fan motor. No vdc between pin #3 and #5. That's why I'm trying to replace the board. Any thoughts?
1 Answer Horst, This control board is the correct one for your unit and it will have extra connectors on it. It sounds like that you may have received a defective board if nothing is working at all except the lights. Read More...
Jean Claude May 10, 2017 for Model Number amana xrss287bb nr serie 10911118 ct le ventilateur qui se trouve dans le congelateur fonctionne pratiquement en permanence il ne s arrete pratiquement jamais. quel est le thermostat ou la thermistance qui commande ce ventilateur et ou se trouve-t-il???.Pouvez vous m indiquer la reference de la piece a changer??.Jai deja changer le thermostat se trouvant sur l evaporareur. Merci de me renseigner. Cordialement
1 Answer Jean Claude, Le ventilateur traverse la carte de contrôle qui serait le numéro de pièce 12002331. Lorsque le ventilateur fonctionne constamment, si l'appareil refroidit correctement, ce kit de carte de contrôle serait la cause la plus probable pour le problème. Read More...
Nancy M May 03, 2017 for Model Number gsl25jftebs I have a GE side by side that suddenly stopped cooling, ice dispenser stopped working although the light inside still works. This occurred at the same time that we had a power outage in our neighborhood. I think I might need your main controller board replacement. Would WR55x10942 work? Also, if the controller board replacement turns out to not be the issue, what is your return policy? Thank you for your response.
1 Answer Nancy, This issue would most likely be a faulty main control board WR55X10942C and here is a link to our return policy. http://www.appliancepartspros.com/customerservice/returns.aspx Read More...