Terry May 26, 2022 for Model Number GFSS6KKASS We have an older GE fridge model GFSS6KKASS that stopped making ice there is water coming under the ice bucket holder and freezing. Not sure where the water is coming from. When I take out the bucket that holds the ice over night there is a layer of ice on that floor of icemaker area. Thanks for any help or ideas you might have.
1 Answer Terry, the ice maker WR30X10097 would need to be inspected for indications of overfilling or a leaking ice mold. Signs of a leaking ice mold would require the ice maker to be replaced to correct this issue. The ice maker has failed if it is overfilling by providing voltage to the valve WR57X10082 for more than 9-12 seconds. If it is overflowing and the valve is not receiving voltage for more than 9-12 seconds, the valve has failed. Read More...
Teresa Hill April 26, 2020 for Model Number GFE28GYNFS Just got new fridge installed yesterday. It was supposed to have ice maker with square ice. In stead it has the half moon ice which we both hate. I called back and they said ge only has half moon. I specifically ask for squareice when I ordered it and they said no problem. Can it be switched out to one that makes square ice and at GE expense
1 Answer Hello Teresa. Unfortunately GE makes ice makers with crescent shape (half moon) ice cubes only. The rest of your question should be between you and the seller of the appliance. Thank you. Read More...
Cl4 November 18, 2019 for Model Number GE French Door Refrigerator PFSF6PKXAWW I have a GE French Door fridge PFSF6PKXAWW. Water leaks into the ice maker, freezing the cubes together. The ice maker also drips water into the fridge below the ice maker and also out through the ice dispensing chute. Would replacing the ice maker assembly (AP 4321616) fix this, or would this be caused by something like a water valve leak? If we order and install an ice maker assembly but the problem still occurs, can we return it? These parts are quite expensive, so I don't want to take a risk of installing a part that doesn't fix the problem. Thanks.
1 Answer CL4, the ice maker fill tube will need to be inspected for leaking water. If there is water leaking down the fill tube, then the water valve WR57X10082 has failed. If there is not, then the ice cubes can be used to determine if the temperatures are where they need to be. If the ice cubes are glossy as if they are just barely frozen enough, then the temperatures are not where they need to be and the ice maker fan WR60X10255 will need to be checked for obstructions as well as the thermistor WR23X10580 in the auger motor assembly. Read More...
Joyce July 07, 2018 for Model Number GFSS6KKYASS My icemaker stopped working and I was receiving flashing error message LC / ER so replaced the main board. Self-diagnostic on the front panel then presented error R1a, so I purchased a new icemaker. Just installed the new icemaker received late this afternoon and it is now making loud intermittent knocking noise. Tried several things like turning the power off (wait), then back on, and pressing the reset button.... to no avail the knocking continues to occur. Water is getting to the icemaker. Have I received a defective icemaker?
1 Answer Joyce, It sounds likely that there is an issue with the new icemaker if the icemaker itself is making a knocking noise. Read More...
Gary June 19, 2018 for Model Number pfss6pkwbss Hi, my ice-maker stopped dispensing ice. I pressed the reset and nothing happened. I got a new ice-maker but when I press the reset on the new one, nothing happens again. Is there another part that can go bad? My fridge pfss6pkwbss was built in 2009.
1 Answer Gary, The only thing other than the icemaker that could cause this issue would be a faulty control board with the icemaker having already being replaced. Read More...
Everett February 20, 2018 for Model Number PFSF6KWBWW I have replaced the water valve and Ice maker but now not getting water to the ice maker what is wrong
1 Answer Hello Everett. You will need to check and make sure the temp is 0-5° and the water is turned on. Also check for a frozen fill tube. Thank you. Read More...
R.D. November 30, 2017 for Model Number PFSF6PKXAWW My ice maker makes this intermittent loud clicking sound. From tips on this site, I took out the ice maker unit and found rock solid ice in the ice compartments. I let it thaw, reinstalled the ice maker and reset it. The next day, the clicking sound came back. I checked and saw ice in the compartment but it was frozen fast in the ice molds. I think the problem is the ice maker can't expel the ice because the heater to release the ice isn't heating up. Before I purchase a new ice maker though, how do I make sure the problem of no heat is due to a broken ice maker rather than some other component in the refrigerator? Thanks
1 Answer Hello R.D., Since the icemaker is getting voltage to cycle it can only be a defective icemaker assembly because this is all controlled by switches inside the icemaker assembly. Read More...
Carmen June 02, 2017 for Model Number PFSF6PKXABB We are having trouble with our ice maker. Water seems to accumulate under the ice tray causing it to freeze in the housing. We have to hit it to break it loose. Also some of the ice cubes seem to be frozen together in a clump in the tray. But the dispenser is working ok. Any ideas how to fix this issue?
1 Answer Carmen, Check the water supply to the refrigerator, then check or replace the WR57X10082 water valve. Low water pressure, or a weak fill valve solenoid can cause the ice maker to overfill and leak into the ice bin and cause the cubes to "clump" together. Read More...
Jerry C May 09, 2017 for Model Number PFSS6PKWASS Ice compartment is frozen and cannot be removed. How do you defrost the refrigerator without defrosting the freezer.
1 Answer Jerry, You can push the ice off button and this will allow the ice compartment to stop working and start melting but will take time to melt the ice. Read More...
Mark May 09, 2017 for Model Number GE. PFSS6PKXASS The ice route assembly in my unit has a flap which I guess is supposed to close after ice has been dispensed thru the ice chute, but it is hanging open. It allows room air to enter ice area causing slow melt and dripping. How do I remove the ice route assmbly? I removed the only screw underneath the console panel, but nothing seems to be moving.
1 Answer Mark, You will need to grab the opening of the dispenser and pull to the right and then pull out as pulling to the right. Read More...