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Customer Questions and Answers for Door Recess Spring by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11010474
Manufacturer Part Number: WR02X10585

The Door Recess Spring is an OEM replacement part for GE side-by-side refrigerators. It sits within the icemaker door frame to control movement and allow smooth closing/opening of the access point.

Causes of a bad icemaker door recess spring include wear and tear of thin metal coils repeatedly compressing over many years of filling cycles. Exposure to humidity intrusions from melting ice accumulates oxidation shortening spring elasticity. 

Symptoms of a bad icemaker door recess spring include: 

  • Difficulty opening and shutting the icemaker access door securely
  • Excessive slamming noise caused by abrupt closing
  • Sagging or improper alignment of the door against the frame  
  • Struggles retaining positioning of the transparent plastic doorway

This genuine GE replacement spring is compatible with Hotpoint, RCA and Kenmore models.

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Questions & Answers

For Ge Door Recess Spring (Part Number: OEM11010474)

1 Answer

Carm, Yes the door recess spring WR02X10585 but is typically not necessary to replace it. you will want to try to replace the solenoid and see if the door then closes on its own because the solenoid being rusted can cause this issue.

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1 Answer

Vic, If you can push the door closed by hand then you might take a little grease or Vaseline and put it on the door arm. This should help it to slide properly in order to close all the way.

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1 Answer

David, If the detergent door does not open it would require the dispenser WD12X10163 to be replaced. The parts of the dispenser come as an assembly and cannot be gotten as a separate components. To remove the dispenser you will turn off power to the unit, take the screws out of the inner door. Lift the inner door and remove the screws that hold the dispenser in place. Remove dispenser and install in reverse. You will want to make sure that the dispenser is getting power from the control board to open the door.

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1 Answer

Stanley, It sounds like the dispenser arm may be sticking or the control board is reading that the dispenser lever is still pressed. If you are pushing back on the display then you would need a new user interface. If the dispenser arm is having to be pull out to stop then you will want to pull dispenser lever and check for sticky substances that could cause sticking of the arm.

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1 Answer

Hello Chris, There are no instructions available to on installing the handle acutator. The handle actuator and spring will be attached to the handle retainer. The retainer will have a clip or hole that it will go into and the spring will be attached to the actuator. There is a hole on the actuator that the spring will go through and with attached you will tension the spring when attaching to the retainer.

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1 Answer

Hello Michael, I have a set of instructions with illustrations but it cannot be posted in this format. If you could re-post with an e-mail address, we can send it out to you.

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1 Answer

Hello Brian. Check and see if the spring is broke on the unit. If so, it will cause the issue you are having with the unit.

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1 Answer

Brian, You'll need to recheck the dispenser body. it may be warped or the bracket for the solenoid, or flapper could be cracked or loose. You pretty much covered everything else. Thanks

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1 Answer

Sam, Here are the basics from the service manual, "The dispenser assembly consists of the interface, display board, dispenser shield, and duct door functioning parts. The dispenser interface can be removed to access the display board and the dispenser shield mounting screws. The interface is held in place by 4 tabs that hold it to the dispenser recess. To remove the interface, it is necessary to grasp the bottom lip of the interface on either side and gently pull it towards you. There are 3 wire harnesses connected to the display board.Note: The interface and display board are replaced as a complete assembly. When assembling, insert top tabs into the top of dispenser recess fi rst, then snap the bottom into place. The dispenser shield can be removed to access the cradle switch, duct door, duct door solenoid, and dispenser LED lights. The dispenser shield is attached to the dispenser recess with 4 Phillipshead screws. Note: The dispenser LED lights cannot be replaced individually. The dispenser shield and LED lights are replaced as an assembly. Check model number for correct assembly." You now have access to the solenoid mounting screws and flapper assembly and spring. Remember to unplug the power cord or turn power off to the fridge, before you start. Good Luck and Thanks

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