Andy August 16, 2013 for Model Number GE Microwave Model JVM1441BD003 I own a GE Microwave Model JVM1441BD003. The entire unit died when I closed the door after placing something inside for heating. No lights, nothing. Checked power to the unit and it's good. I checked the 20 amp fuse behind the top grill and found that it was open. I shorted the fuse terminal, plugged in the power cord and front display turned on along with inside light. Now, I unplugged the unit and went on to test the two thermostats easily accessible behind the key pad. The one on the left read closed, but other one on the wall towards the bottom right shows open. The part which is open has "NT101 and KIE " stamped on it between the two prongs and it looks like part# WB27X10195. Is it supposed to be normally open? Do I have the correct part# (WB27X10195)? I want to order this part only if it is bad. Please help.
1 Answer Andy, This is normal. One of the thermostats is supposed to read normally closed and the other normally open. If the unit powered on when you bypassed the buss fuse then you would need to replace the fuse. Read More...
Eric H July 30, 2013 for Model Number JVM3670SK04 HI Team - Just got some good help from your chat agent "Chenoa C," so kudos there...hopefully I have a good part on the way and will have a working Microwave again soon. Here's my question: when looking for the TCO's, what is considered the "Hood" TCO vs. a Cavity TCO??? Here's why I ask - I believe the one that popped on me is the cavity TCO which on my GE Profile JVM3670SK04 shows as part number WB27X10810. The "bad" one was open at room temp, and when I shorted the circuit during troubleshooting, the m.w. oven came right back on. So I would assume this part should be normally closed. But the unit you shipped me (in a bag labelled wb27x10810) did the exact opposite. It is "open" at room temp, and when held over a gas flame would *snap* closed. Remove heat and wait, and it would *snap* back open again. Exactly the opposite of what I need! Is this the way this part ~should~ behave? Or did I get one in an incorrect bag? Thanks,
1 Answer Hello Eric. This part is working correctly. The hood thermostat mounted on the RH side duct in the control compartment should close at 158°. Read More...
John July 10, 2013 for Model Number GE Mircowave JEM31SF The microwave was run empty and no longer powers on. I've done some research and keep seeming mention of the thermostat as the possible issue. Does that sound right and do you know which thermostat is? I see two in the diagrams for this model.
Eric L July 09, 2013 for Model Number PVM1870DM1BB I have a GE Profile Microwave Model PVM1870DM1BB. Initially the microwave would lose power when the door was closed. When the door was opened the power would return and after the clock was reset the vent fan and light would work. Once the door was closed power would again be lost. I initially replaced all of the door switches as you recommended did not solve the problem. While working on the switches I notice one of the connectors for the thermostat was blackened. I have since replaced the thermostat but am concerned that it shorted or it was somehow compromised in the first place. What could cause the thermostat to fail? Could another component's failure cause the thermostat connector to short/blacken? The microwave works for the time being but do not want to have an internal fire.
1 Answer Eric, The switches failing would cause the thermostat to fail. By changing all the switches then this would have corrected the issue along with replacing the thermostat. Read More...
Dan Zee June 30, 2013 for Model Number JVM1650WB004 Interior light and fan stay all the time I can not turn off?
1 Answer Dan, This issue would be caused by a bad control board WB27X10382 not allowing the unit to turn the fan or the light off. Sounds like the contacts are stuck. Read More...
Chuck January 02, 2013 for Model Number MCO 160 UB Both thermostats were damaged due to a voltage spike. Do you have these replacements?
1 Answer Hello Chuck, yes we stock these parts. I am not sure which you need so I will list all I could see on the model. TCO Bottom - 3518906800 TCO Bottom Fan (Off: 40/On: 56) - 3518905500, TCO Harness - 3512782100, TCO Magnetron - 3518903800, TCO Top Cavity (Off: 100/On: 60) - 3518906310. Read More...
Ray December 23, 2012 for Model Number GE JVM1640AB Hello, My microwave has been burning up the thermostat on top of the cabinet your # AP2026103, original GE # WB27X10195, I have burnt three of them in 15 minutes, can you tell me what is causing this. Ray
1 Answer Hello Ray, It sounds like you either have a problem with the wave guide WB06X10416 causing overheating in the cavity of unit or a bad magnetronWB49X10226. Read More...
David May 31, 2012 for Model Number JVM 2970SH01 David, There are two TCO's ..... it seems like you need the hood TCO. Thanks and Good Luck. I replaced the TCO and did get power to the unit but now all that works is the fan which runs contiously (can't turn it off). Nothing else works, no lights, touch screen doesn't light up, no response from the buttons or touch screen or anything. It's just like it was before but the fans running all the time. Help ?
1 Answer Hi David. The model # JVM2970SH01 does no cross reference in our young archives. Please double check the correct model # so we can assist you further. Thank You. Read More...
David May 22, 2012 for Model Number jvm2070sh01 Was using the timer function to time baking in the oven below the microwave, not the microwave itself, when I checked on it the entire unit was dead. No lights, nothing. Checked power to the unit and it's good. Checked the two 20 amp fuses and they are good. Thinking the heat from the stove may have triped a thermostat I checked and found one in the lower part of the unit that tested open on multimeter test. It's listed in the critical parts list that came with the microwave as GE part number WB27X1127. It looks like the one you show as WB27X10195 but I don't want to order the wrong part. I can't really tell form the diagram which one it is (the unit has 4 different thermostats). The part has "NT101 and KIE " stamped on the face between the two prongs. Help?
1 Answer David, There are two TCO's That don't reset automatically, in your microwave. The hood TCO WB27X10194 which is located near the base of the microwave, in the area of the fan assembly. And the cavity TCO WB27X10195 which is located on the top of the microwave cavity. Based on your post, it seems like you need the hood TCO. Thanks and Good Luck Read More...
Ray March 15, 2012 for Model Number Jvm1640bb 002 Changed the light bulbs under the microwave, now neither the lights or vent are working.
1 Answer Hello Ray. Check and make sure you did not knock a wire off the unit. If not, you may have a bad control board WB27X10257 and it will need to be replaced. Hope this helps. Read More...