Eric December 02, 2019 for Model Number Wm2016cw Washer is making a god awful grinding and clunking noise when in the spin cycle. When watching it spin with the back cover off the washer spins a bit then starts jerking and skipping. I have gotten no error codes. The washer spins freely by hand and makes no abnormal sounds. I pulled and replaced the rotor but this did not solve the problem. My next guess is a bad stator. I pulled the stator and the magnets were pretty rusty on about half the stator. Cleaned the rusty areas with a wire brush, reinstalled but still ran the same. I see no broken wires or cracked magnets. Do you think it could be the stator anyway?
2 Answers Eric, No, we wouldn't expect the stator to be the issue since you cleaned and inspected it, and it worked. The more likely problem is a cracked or broken 4434ER0003F Spider Arm Assembly and worn out tub bearings MAP61913715 tub bearing, 4280EN4001B ball bearing and 4036ER2003A tub seal. With these worn and cracked or broken parts, the washer would make the noises you described during the "ramp-up" between the medium and high-speed RPMs of the spin cycle. Read More...
Tim October 02, 2019 for Model Number WT5070CW Excessive UE (out of balance) error codes, especially on smaller loads.
1 Answer Tim, the suspension rods 4902EA1002E will need to be checked for wear by pressing down on the tub (while empty) as far as it will go and then quickly releasing. The tub should rise back up to the original position without jumping up and down. From there, the level will need to be verified as well. The unit will then need to be tested while empty by putting it into a spin only cycle and testing if the error occurs during an empty spin cycle. If it does, then the most likely issue is either with a loosened bolt or with the main control EBR67466116 if everything else checked good. Read More...
Trevor January 16, 2019 for Model Number WM2277HW I have managed to keep my 15 year old LG Tromm washer going with new seals and a new spider over the years. What is the likely cause of the rotor/drum locking in seemingly an electromagnetic way when power is applied to the stator and then unlocking as soon as the power stops? A hum accompanies the motor trying to spin. The problem first presented itself as the washer filling up and then trying to agitate but only stuttering and then eventually an LE error code would show up. I checked continuity through the harness and wires all the way to the control board. I ohmed the stator and the reading were consistent across the wires. And my voltmeter showed what appeared to be 150V, 240V, and 250V (confusing since it is a 120V appliance) using a neighbor's old analog voltmeter as my digital one presented strange readings with multiple decimal places. Visually, the stator and rotor don't look any different than a couple years ago when I last had them apart. Thanks for your help as my laundry is piling up and the natives are getting restless!
1 Answer Trevor, you are going to want to check the wiring harness ensuring that there are no loose connections or damaged wiring. To ensure that no wires are damaged, you will want to do a continuity test on the wiring. From there, you will want to test the resistance of the motor winding. All three connections should read between 5 and 15 ohms when tested from contact 1-2, 2-3, 1-3. All three should ohm the same. If not, then you have a bad winding. If they do ohm out properly, and the wiring harness checks good, then you have a bad hall sensor [6501KW2002A] which is a part of the stator assembly. Read More...
Paul January 14, 2019 for Model Number WM2487HRM I was advised I needed to replace the bearing and seal, but when I removed the rotor assembly I noticed several magnets were broken and the housing for the tub shaft cracked. I removed the tube from the unit and the tub shaft spins freely. Question, do you think I only need to replace the rotor assembly or will the bearings and seal need to be replaced also?
1 Answer Paul, if the rear outer tub assembly is cracked, then you would need to replace it AJQ73413811 and it comes with the bearings and seal pre-installed. For the rotor assembly, with those magnets being broken you may want to replace the stator as well due to the fact that it is common for the windings to become damaged when the broken magnets run across the metal plates on the stator 4417EA1002Y. Read More...
Alex December 17, 2018 for Model Number WM2233HD I have an LG washer that is not spinning in any spin cycle. The basket twitches a bit as if it is trying to spin, but makes a terrible squealing grinding noise and does not spin. The basket will spin smoothly by hand and I have tested the drain pump in diagnostic mode to confirm it is functioning properly. I am not getting an error code of any type. Does this sound like a stator issue? How can I confirm the stator is faulty before ordering a replacement. Thanks so much! The dirty laundry is starting to take over!
1 Answer Alex,You will need to get behind the unit and remove that rotor to see if any visual damage is present. Also, it is possible that the spider and shaft on the inner tub is the problem here. Read More...
Jeff September 09, 2018 for Model Number WM1814CW I was getting an error code LE. I have checked the drain and done the reset and keep getting the code. I pulled the stator and rotor. THe rotor looks good. The only thing I see that is questionable is when I inspected the inner part of the ring I noticed that several contact points are discolored, I don't notice any broken wires or damage to the plates on the ends of each coil. I tested the stator and it os showing open continuity.
1 Answer Jeff, If you access the tech sheet there will be some testing that can be done for the LE error code. This error will normally be the hall sensor, the wiring, control board or the stator that is faulty. Read More...
Mike V May 06, 2018 for Model Number WM2501HVA Keep getting LE code I have replaced rotor sensor, main PC board,and rotor and still get LE code. I checked the drum bearings and they are fine the drum spins freely. i don't know what to check next.
1 Answer Mike, You will want to check the wiring between the sensor and motor to the main control board to make sure that there are no loose or damaged wires. If this checks ok then this will likely be a faulty motor on the unit. Read More...
Edward March 29, 2018 for Model Number WM2301H Our washer will not spin the clothes very well. It makes will occasionally make grinding noises and gives the UE as well. I first changed out the rotor didn't help next I put in new ball bearings and gaskets didn't help. The spider looked fine. What would be causing the noise, slower spinning and UE code?
1 Answer Edward, You will want to make sure that you installed the inner and outer bearings on the unit. If you did this then check the motor on the unit to make sure that it is good as it could cause this issue. Read More...
Gage February 21, 2018 for Model Number WM2501HVA I just replaced the rotor sensor and while I was doing so I noticed one of the copper coils was broken on the stator, I keep getting the LE code and was wondering if this could be a reason for this, thanks
1 Answer Gage, If there is a broken coil on the stator then yes this would most certainly cause the LE error code. Read More...
Greg J December 13, 2017 for Model Number Kenmore 79640378900 front load washer When I turn washer on and try to start a cycle the door lock engages and the motor tries to turn but can not. I get an error code LE. I have replace the hall sensor and the rotor and done reset. I have stator on order.
1 Answer Greg, Check to make sure that the tub spins freely by hand and is not dragging. If this checks ok then the issue will most likely be the stator or the control board. Read More...