Amy January 09, 2021 for Model Number WM2501HV*A Hi, I have just replaced my bearings and seal, spider arm, rotor, drain pump. Now when I started it for the first time after replacing spider arm and rotors the drum is siezed and won't spin and showed the LE error code. Should the stator now be replaced or should I get rid of this machine? Thank you for your time, Amy
1 Answer Amy, It is possible that something is impeding it but sounds likely that the stator would be the issue. Read More...
Bob December 11, 2020 for Model Number WM3170CW My drum keeps jerking and I replaced the stator assembly and the rotor assembly and it did not fix the problem do you have any suggestions this is for an lg front load washer
1 Answer Bob, it would be recommended that the spin basket is inspected by rotating it to identify if there is an item stuck between the basket and the outer tub. If it does not turn freely, it would be likely that there is an item in there. If it does turn freely, the basket will then need to be wiggled up and down, side to side, and diagonally each way to identify if there is play as the basket should not have any play at all. If there is play, the spider shaft MHW62141204 has likely failed or the inner 4280EN4001G and outer MAP61913707 rear bearing may be failing and would require inspection. Read More...
Rick Nathan October 06, 2020 for Model Number WM2487HRMA I'm working on replacing the bearing on my new to me LG washer. I have a couple questions. The stator is covered in black dust. It worked, so I'm hoping to be able to clean it up and use it. How can I clean it? Would some CRC electronics cleaner work? Also, the drum spindle is stuck in the bearing. I've soaked it with liquid wrench and hit it with a mallet and a 2x4 and, so far it won't budge. Any suggestions? I need to get that apart so that I can order the needed parts.
1 Answer Rick, As far as cleaning the stator, yes an electronics cleaner would be best to clean it. As for the inner drum removal. Prop the outer drum up on blocks where the inner drum is suspended about an inch off the ground. Youw ill need to use a 2 x 4 and a small sledge and try to dislodge the shaft from the bearing. Read More...
Robert August 28, 2020 for Model Number WM3370HRA Does the stator assembly come with the rotor position sensor switch?
1 Answer Hello Robert, yes the staot coil comes with the rotor position sensor 4417EA1002Y. Read More...
Eric July 21, 2020 for Model Number 796.40272900 Have a Kenmore front load washer that is not spinning, or rather, spinning very intermittently. When I remove the back cover, I see the rotor spinning around and making noise, but the drum itself is not spinning. It did seem to spin at one point during the wash cycle but mostly not at all. What do you think is the problem?
1 Answer Hello Eric, unbolt the rotor and check for cracks in the rotor also the stator that may be causing the interference, otherwise, there could be a spin bearing or spider problem in the tub. Read More...
Kelly January 08, 2020 for Model Number 796.4219# The drum on my Kenmore Elite front loader stopped spinning. I narrowed it down to the either the rotor or the stator. Took it off and the rotor shows no signs of damage. The stator wires appear solid, but there are tiny imperfections/abrasions on 5-6 fins. Small Silver spots on copper-colored wire near plastic edge. Is this enough damage to the stator to explain my problem? I expected much more visible damage.
1 Answer Kelly, the silver spots can be hot spots occurring in the windings. The windings of the stator 4417EA1002K can be tested by testing from terminal 1 of the stator to terminal 2, then terminal 1 to terminal 3, then terminal 2 to terminal 3. The resistance should fall within 5 to 15O of resistance on each test and the windings should all be the same measurement. Read More...
Kendall M. January 03, 2020 for Model Number WM2075CW Is it recommended to change out both the Stator Assembly and Rotor Assembly at the same time?... Poor design lead to center and outer bearing loss, also Rotor Assembly and Stator Assembly replacement, all due to a center drum seal. I'm replacing center and outer bearings and seal. After cleaning off a thick layer of rust corrosion off Stator, noticed near one of the copper wrappings a melted area about 3/16" x 1". It's like it heated up just there. The Rotor assembly with free movement (spinning water off) doesn't seem to be damaged, there are no cracks in magnets or loose ones. My question is, is it necessary to replace the Rotor Assembly...
1 Answer Kendall, The information you supplied would indicate that you will need to replace the Stator Assembly 4417EA1002Y / 4417EA1002Y and strongly consider replacing the RPS Switch 6501KW2002B / 6501KW2002A. If there are no cracks, chips or loose magnets, you should be able to "clean up" any debris or deposits on the rotor assembly and reuse it, just make sure you don't dislodge or damage the magnets or splined area in the center of the rotor. Read More...
Eric December 02, 2019 for Model Number Wm2016cw Washer is making a god awful grinding and clunking noise when in the spin cycle. When watching it spin with the back cover off the washer spins a bit then starts jerking and skipping. I have gotten no error codes. The washer spins freely by hand and makes no abnormal sounds. I pulled and replaced the rotor but this did not solve the problem. My next guess is a bad stator. I pulled the stator and the magnets were pretty rusty on about half the stator. Cleaned the rusty areas with a wire brush, reinstalled but still ran the same. I see no broken wires or cracked magnets. Do you think it could be the stator anyway?
2 Answers Eric, With there being rust on the stator it sounds more likely that there may be a small leak around the bearings and the bearings on the unit are failing to cause this issue. Read More...
Eric December 02, 2019 for Model Number Wm2016cw Washer is making a god awful grinding and clunking noise when in the spin cycle. When watching it spin with the back cover off the washer spins a bit then starts jerking and skipping. I have gotten no error codes. The washer spins freely by hand and makes no abnormal sounds. I pulled and replaced the rotor but this did not solve the problem. My next guess is a bad stator. I pulled the stator and the magnets were pretty rusty on about half the stator. Cleaned the rusty areas with a wire brush, reinstalled but still ran the same. I see no broken wires or cracked magnets. Do you think it could be the stator anyway?
2 Answers Eric, No, we wouldn't expect the stator to be the issue since you cleaned and inspected it, and it worked. The more likely problem is a cracked or broken 4434ER0003C Spider Arm Assembly and worn out tub bearings MAP61913715 tub bearing, 4280EN4001B ball bearing and 4036ER2003A tub seal. With these worn and cracked or broken parts, the washer would make the noises you described during the "ramp-up" between the medium and high-speed RPMs of the spin cycle. Read More...
Tim October 02, 2019 for Model Number WT5070CW Excessive UE (out of balance) error codes, especially on smaller loads.
1 Answer Tim, the suspension rods 4902EA1002E will need to be checked for wear by pressing down on the tub (while empty) as far as it will go and then quickly releasing. The tub should rise back up to the original position without jumping up and down. From there, the level will need to be verified as well. The unit will then need to be tested while empty by putting it into a spin only cycle and testing if the error occurs during an empty spin cycle. If it does, then the most likely issue is either with a loosened bolt or with the main control EBR67466116 if everything else checked good. Read More...