Clifford November 03, 2022 for Model Number wa5451anwxaa Pump has a small hose ( not suction or discharge ) that is routed from pump housing to center back of washer. When tub fills with water it leaks from that hose. Other than that washer works good.
1 Answer Clifford, The drain hose and circulation hoses are both listed as discontinued. Read More...
Luna September 04, 2022 for Model Number WF448AAW/XAA During a normal wash cycle, the washer drained almost completely and partially wrung out the clothes. It pinged an unable to drain error. I removed the clothes and manually drained all of the water using the drain hose by the front filter. I started a spin only cycle, and it ran normally, including spinning the tub. After the cycle finished, I ran a Rinse and Spin cycle. It ran properly until it reached the drain portion of the spin cycle, The washer stopped and would not advance past that point in the cycle and the timer. I manually drained it again, ran the spin cycle successfully again, then ran the Rinse and Spin cycle with the same result as before. Update: I took the washer apart and verified that there are no obstructions. The resistance on the pump motor is 14.7 Ohms. When I hook it back up to the washer wiring harness and start the spin cycle, the pump motor runs and the impeller spins smoothly and without excessive noise. Any suggestions of what else to check? Thanks.
1 Answer Luna, You will want to test to see if there is 120 vac getting to the drain pump when it is not draining. If there is proper power then the drain pump will be the issue and will need to be replaced. If there is not then it will be the control board that is the issue. Read More...
Luna September 03, 2022 for Model Number WF448AAW/XAA During a normal wash cycle, the washer drained almost completely and partially wrung out the clothes. It pinged an unable to drain error. I removed the clothes and manually drained all of the water using the drain hose by the front filter. I started a spin only cycle, and it ran normally, including spinning the tub. After the cycle finished, I ran a Rinse and Spin cycle. It ran properly until it reached the drain portion of the spin cycle, The washer stopped and would not advance past that point in the cycle and the timer. I manually drained it again, ran the spin cycle successfully again, then ran the Rinse and Spin cycle with the same result as before. What is causing my issue? Thanks.
1 Answer Luna, Thanks for the question!!! It is likely a failed drain pump but you may also want to make sure there are no blockages (any stuck) in the pump or the drain lines. Read More...
Nick August 18, 2021 for Model Number WF350ANW/XAA01 I replace my drain pump motor two years ago, I am getting water leaks on the front side opposite the drain pump location, there is indication on the control panel indicating a drain pump issue. Should not the drain pump propeller turn freely with ease. I replace just about every hose on the machine it is a Samsung washer. What else could be the cause that I would be able to repair it my self?
1 Answer Nick, in regards to the leak, the water inlet valves and the dispenser housing may need to be inspected for indications of leaking. The drain pump DC31-00054A should have a small amount of resistance when rotating but it should rotate with little effort. If the pump receives proper voltage but does not drain the water out, it has failed. Read More...
Sue May 09, 2021 for Model Number Samsung front load washer model no.WF448AAP/XAA Hi, my Samsung front load washer keeps pinging and saying it is not draining. This is the 3rd time I have replaced the drain pump in the 12 years we have owned it. This usually takes care of the problem , however, this time it did not! I thought that the new pump could be defective but the place I got the drain pump from tested it and said it was spinning. I have since reinstalled this pump and also replaced the rubber check valve as well as removed all the drain hose and cleaned it out with no luck! Any ideas? Thanks! Sue
1 Answer Sue, Check to see if there is power getting to the drain pump when the unit is supposed to be draining. If it is not getting power then the issue will be in the main control board. If there is power then check for obstructions in the drain hoses. Read More...
Dan March 01, 2021 for Model Number VRT washer Progressive enlarging water leak at pump area... pump filter cleaned regularly... all is properly secured with good 0 ring well seated... worn pump shaft leaking past seal?
1 Answer Hello Dan, please disregard the previous answer. Yes, you will need to replace the drain pump assembly. Read More...
Kenneth February 20, 2021 for Model Number WF448AAW/XAA part DC31-00054A Hello, I bought a new replacement drain pump for my WF448AAW/XAA Samsung washing machine. Multimeter says the new pump is good, but the wiring harness is not. the pump is DC31-00054A. Do you have a part number for the wiring harness to the drain pump?
1 Answer Kenneth, the wiring harness DC96-01493B would be the wires found directly at the drain pump. Read More...
Liz January 16, 2021 for Model Number WF218ANW/XAA-0000 Hello! Last night as our washer was finishing its cycle, it stopped with 9 minutes remaining and had water in the drum. When we turn it back on to try a spin only and drain the water, we only hear a loud humming noise and the drum does not spin and the water does not drain. The door unlocks after about 10 seconds of this humming noise. After putting the machine into diagnostic mode, the drum will spin successfully.
1 Answer Liz, if the washer was not able to drain, it would cause the main control to not go into a spin mode. It would be recommended that the hoses from the tub to the drain pump, and the drain hose, are inspected for any clogs and cleared as necessary. If there are no clogs, the next step would be to inspect the drain pump DC31-00054A housing for any debris that may be preventing the drain pump from operating properly or clogging the filter and housing. If clear, it is likely that the drain pump has failed. Read More...
Barb December 19, 2020 for Model Number Samsung WF419AAW/XAA-02 Loud Humming - Water Does Not Stay In Drum, continues to empty out. CLOTHS IN THE MACHINE: As soon as I hit POWER there is a loud humming sound down by the drain trap door. Drum spins and water drains out the drain hose. This activity starts before I hit the START button. When the machine was working with no hum I would hit POWER, make my selection, (no sound) hit START old water would drain out and the cycle would start, new water would retain in the drum and of course wash my cloths with water in the drum. Now, I hit POWER, loud hum and water comes in goes right out the drain into the sink. I hit START, the incoming water runs right out, water fills the soap dish and when I check the drain water is soapy. The water does not stay in the drum. As soon as washing is complete the humming is still going and it appears the humming (draining) continues during the whole wash cycle no matter what stage it is in. I see END on the panel I get no error code and the humming continues. The humming stops when I press the POWER or open the door. WITHOUT CLOTHS: Ran a Quick wash, warm/cold, low spin, pressed POWER (loud hum) pressed START (hum continued) watched it cycle. It was in wash cycle, tried to fill 3 times water kept running out into sink and I got an nF code. Humming stopped. Your Thoughts? A bad solenoid, pump, board or switch
1 Answer Barb, Based on the issue, it sounds likely that this will be a faulty main control board. The main board is sending power to the drain pump when it does not need it. Read More...
Lamondra September 30, 2020 for Model Number WF306BHW/XAA Just wonder if I use a aftermarket drain pump for $30 will it work just like urs for $99 Can u tell me the difference in pumps
1 Answer Lamondra, We do not have information on an aftermarket drain pump and it is possible that it may work properly but it is recommended to get the manufacturers part for the unit. Read More...