Jason November 07, 2019 for Model Number Samsung FX710BGS Everything works on my gas range except for the oven. All burners and broiler functions work, but the oven will not heat on regular or convection settings... Stays at 150 degrees and eventually beeps at me telling me that it's not working. Looks like the thermistor is the most popular part, but figured I's ask before ordering. You guys have helped me fix a few appliances over the years!
1 Answer Jason, the temperature sensor DG32-00002B can be tested from the main control while the range is unplugged from the wall outlet. The sensor should measure 1080 Ohms at room temperature by testing the wires at connection CN401. If this tests good, then the convection and bake circuits can be tested by placing one probe at the terminal T602 (keep the probe here as the common test point) and then placing the other probe at the connections T605 (bake ignitor DG94-00520A circuit should measure 36 Ohms of resistance) and T607 (convection heater DG47-00017B circuit should measure 18 Ohms of resistance). If either of these circuits failed, then the part that failed would need to be changed. If all of the circuits tested good, then the main control DE92-02588C has failed. Read More...
Mike September 23, 2019 for Model Number Samsung NX58H5650WS Gas Range When selecting "bake" cycle oven won't fire up, temperature is displayed as 150F and doesn't change, and there is a red LED blinking next to it. I checked for error codes and there is one, E-27. Thanks!
1 Answer Mike, The error is for the temp sensor. Correct resistance reading should be 1094 ohms of resistance at room temp. Also, the igniter should have a resistance of between 40 and 400 to read correctly and at the terminals on the gas valve itself should show a reading of between 3.0 to 3.6 amps with an amp meter. If the igniter is glowing and the amp draw is correct then replace the gas valve. Read More...
Edwin September 03, 2019 for Model Number NE59M4320SS Damsung model # NE59M4320SS. Update info Oven /range will not stay on. Turn range knobs, it comes on, but will not heat on the range. Oven will not work unless I turn on range knobs, stays on for a few then shuts off
1 Answer Hello Edwin, this sounds typical of an electrical supply problem to the stove, usually involving a poor neutral . If you have a multimeter you can check the terminal block wire connections and voltages 120v L1 to neutral,120v L2 to neutral and 240v L1 to L2.do it first with the stove not turned on and then turned on, if you see a difference in the voltage readings then contact an electrician. Read More...
Jon May 28, 2019 for Model Number NX583G0VBBB/AAA Lower gas burner pulses, turns on off within seconds. Oven rarely reached temperature. Usually 20-25 degrees below temp stated on display. I checked the Temp Sensor which read 1096k. Igniter seems weak. Don't have an amp meter handy to test the igniter. Best guess ? Igniter (what I think) or Temp Sensor (easier/cheaper fix) Thanks .jon
1 Answer Hello Jon, the ohm reading on oven temperature sensor at room temperature is correct.The oven burner glow bar ignitor is tested with an amprobe ,amp reading in use would be between 3.3-3.6 amps, since you don't have an amprobe and based on the symptoms it is likely the ignitor is weak. Part is DG94-00520A. Read More...
1 Answer Lily, you will want to check to ensure that the wiring is securely connected to the control and fan motor. You will also want to check to ensure the control lockout feature is not engaged (a little padlock image will show just under the time if it is). From there, you will want to check for voltage at the fan motor. The fan motor should receive 120VAC. If the motor is getting 120 VAC, then the motor DG31-00014C is bad, unfortunately this motor has been discontinued and is no longer available. If the motor is not getting voltage, then you will want to test for voltage output at the control connection. If the control is not sending 120VAC, then the control DE92-02588C is bad. If the control does send 120VAC, but the motor is not receiving it, then there is a wiring issue. Read More...
Barb November 17, 2018 for Model Number NE595R0ABSR/AA-0000 Preheat beeper goes off before my oven reaches the desired temperature. Takes quite a while to reach desired temp. Have to use oven thermometer.
1 Answer Barb, It would be recommended to check to make sure that the oven sensor is good and has a resistance reading of 1090 ohms at room temp. If this checks ok then the issue would most likely be a faulty main control board. Read More...
Letitia P November 10, 2018 for Model Number NE59J3421SS get a e-28 code, when i set the oven to preheat to a temp say 350, instead of starting at 150, it starts at 224 and after about 30 seconds it jumps to 350 but i know its not 350. confused as to what to do.
1 Answer Letitia, You will want to check the oven sensor to make sure that it is good as it will be the most likely cause for the E28 error code. Read More...
Efrain May 15, 2018 for Model Number NX58F5500SW/AA-0000 When I set the oven temperature it never reaches the set temperature., ie if I set it for 400 degrees Fahrenheit it heats up to 310 or 350 degrees. The display shows the temperature with a red blinking light showing it is set to heat to 400 degrees but it never reaches 400 degrees. It stays at 310 or 350 or close to 400 but does not reach 400 degrees. Other days it works ok . Do I need to replace the Sensor-Thermistor ?
1 Answer Efrain, Being that this is a "gas" range, and there are no error codes mentioned, or issues with the cook top burners mentioned, We would suspect a weak, or failing DG94-00520A / DG94-00520A Assy-Hot Surface Igniter. A weak glow bar igniter can cause low temperatures and intermittent operation of the oven. Read More...
Tom March 06, 2018 for Model Number NE597N0PBSR/AA I had the broil on when suddenly there was a loud bang flash and some smoke. The oven and stove shut down completely, but when I flipped the breaker, the stove portion functioned normally. The oven temperature stayed at 150°F, with only the bottom element getting warm and the broil element not working at all. I'm planning to replace the broil element. Is there anything else I should consider? Thanks
1 Answer Hello Tom, This can be caused by the broil element DG47-00055A or by the relay on the control DE92-03019J. Read More...
Jax February 27, 2018 for Model Number Ne59j7630sg While doing a self clean my oven shut off and will not work now and is locked . My range is still working but the display and oven is not . Would this be the thermal fuse ?
1 Answer Jax, This issue will most likely be caused by a faulty control board DE94-03441A which unfortunately has been discontinued with no suitable replacement available. Read More...