Steve February 03, 2012 for Model Number MFW9800TQ0 The light beside control lock is lit up and the washer will not do anything. I have unplugged the washer and plugged it back in but still the same thing.
1 Answer Hello Steve! You will need to unlock the controls. To do this you will need to select and hold CYCLE END SIGNAL for 3 seconds until the CONTROL LOCKED Status light turns off. Thanks! Read More...
Bryan February 02, 2012 for Model Number GHW9150PW0 I recently got the F/11 code on my wash I went on line and bought a ccu unit for it. Hooked it up and when I plugged it back in the time kept cycling. I I held in two button I the cancel and the water button I got it to reset and start the cycle over again. But ever time it got to the point where the drum should spin the F/11 Code came up. Now I'm assuming on a large scale that it may also be my mcu unit because the door will lock fine and unlock too. Recently though the below started to leak and I was going to order a new one but then this happend and before I put another 300 dollars into this machine I need to know could it just be the mcu unit went bad and need replaced?
1 Answer Hello Bryan. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. Hope this helps. http://forum.appliancepartspros.com/washer-repair/3823-whirlpool-duet-f11-f-dl-codes.html Read More...
John December 30, 2011 for Model Number ghw9150pw4 washer flashes f06 3 mins into wash cycle ran diagnostic check it seemed all good manually reset washer still stops at 3 to 4 mins into cycle checked mcu and ccu connections at a lost wife luvs this washer dnt know what to do besides call a tech
1 Answer John, the F 06 error code, indicates an issue in the motor control circuit, most likely a MCU issue " F06 - The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after three minutes. - Unplug washer or disconnect power. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). Plug in washer or reconnect power. Check the MCU by looking for operations of the drive motor. Check the drive motor for powered rotations." Also, start the washer empty and without any load on hot wash warm rinse setting, then check for sudsing after a few minutes of operation. If all's OK, start at the MCU, it's the more likely issue. Good Luck and Thanks Read More...
Bob December 30, 2011 for Model Number ghw9100lw2 Flashing f2 and door won't open and won't drain ? Not responding to anything but cancel then flashing starts again.
1 Answer Hi Bob. The F-2 indicates a long drain Issue. Remove the power. Remove the lower panel. Get a bucket and a shop vac. and remove the filter cap. You wont be surprised of the amount of debris that can wipe out the pump. There will be a lot of water. Get a dozen towels. Reach into the impeller and see if it spins loosely on the pump shaft. If so or if the pump will not turn on, it needs replaced. Pump part # 280187. Thank You. Read More...
Joe D. December 22, 2011 for Model Number ghw9150pwo Everything on the pannel light up. when you hold the start button down it will not start. The door switch seem to have connection. Wanna make sure I buy the right part.
1 Answer Hello Joe. Based on the information you provided, it sounds like the electronic control WP8182785 is bad and will need to be replaced. Hope this helps. Read More...
Rriedel December 07, 2011 for Model Number ghq9400pl0 I still have a f-06 fault. wiring resistance, continuity, and voltage tests all check OK, CCU new about a year ago, just replaced the drive motor, tub bearings, and pump motor. All grounds test good, the machine is level, and diagnostic test runs OK. STILL NO SPIN. I have an MCU on the way. so for the most part i'll have a new machine.
1 Answer Hello Rriedel. If the MCU W10756692 does not fix the unit, you will need to check for a bad connector on the wiring harness. Hope this helps. Read More...
Rriedel December 03, 2011 for Model Number ghw9400pl0 duet OK, so far i have a new drive motor, new tub bearings, new pump motor and the wiring tests good. i pulled the MCU, visually it appears fine, the 1000uF caps. test fine, the relay tests fine, the large pill cap. tests fine, the small pill cap. isn't labled shows 0.93nF, the 100uF canister cap. tests 2.9nF which is out of range and i found a couple resistors i couldn't get a reading on. BUT i don't see anything burnt. any ideas???
1 Answer Rriedel, What is the issue ? What diagnostic codes are displayed or logged in the memory ? Based on your post, it seems like you have a motor run issue ? Have you checked the wiring harness and connectors between the MCU and the CCU. Here are a couple of checks to make at the CCU: Conn. MS2 pin 1 and pin 2 should have 120 VAC, out to the MCU once the door locks. Conn. MI3 pin 1 to pin 3 should have 5 VDC across the two wires coming back from the MCU. At the MCU, check for 115 to 125 ohms resistance across pin 4 and 5 coming back from the motor. No 120 VAC out, bad CCU or wiring at door switch, No VDC, bad harness or MCU. No resistance, bad tach circuit/motor. Good Luck and Thanks Read More...
Brian November 30, 2011 for Model Number MFW9800TQ0 Had a technician come out, diagnosed the washer as a bad motor control unit. We ordered a new one, I installed it and the same code ( F-11) comes up. What else could it be? Wouldn't be so bad but that is an expensive part.
1 Answer Hello Brian. If the unit is giving an F11 and the MCU is new, check and make sure the wiring harness and connectors are good on the unit. If so, you will need to replace the CCU WPW10137702. The F11 code is for loss of communication between the CCU and the MCU. Hope this helps. Read More...
Bill November 24, 2011 for Model Number GHW9300PW4 (Whirlpool Duet) Error code F06 comes on in spin/rinse cycle. Unplugging seems to re-set washer control (sometimes) and I can continue mnually setting the spin/rinse cycle until conclusion of the timer. Sometimes F06 comes on with only 2 minutes remaining in the spin cycle. Is this an indication of a defect with the MCU or is the Drive Motor a probable issue? Thanks.
1 Answer Hi Bill. The F-06 code is The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after three minutes. Possible Causes / Procedure 1. Verify the shipping system including shipping bolts, spacers and cables are removed. 2. Unplug washer or disconnect power. 3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). 4. Plug in washer or reconnect power. 5. Check the MCU by looking for operations of the drive motor. 6. Check the drive motor for powered rotations. Motor part # WP8182793. Motor control board part # W10756692. Main C.C.U board is part # WP8182789. Thank You. Read More...
1 Answer Hello Brian. It is not hard. Remove the toe panel on the unit and disconnect the power. Now you can access and replace the motor control unit W10756692 in the bottom of the washer. Hope this helps. Read More...