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Customer Questions and Answers for Surface Heating Element, Top Burner Element by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18092787
Manufacturer Part Number: W10823696

The Surface Element is an OEM replacement part for Whirlpool ranges. It is responsible for generating heat on the cooktop, allowing for efficient and even cooking. This component is designed to provide adjustable heat levels to accommodate various cooking needs, from simmering to boiling.

Symptoms of a bad Surface Element include:

  • Inconsistent heating or failure to heat up
  • Visible damage or wear, such as burns or warping
  • Electrical issues, like sparking or short-circuiting

Causes for a malfunctioning Surface Element can be attributed to electrical failures, prolonged use at high temperatures, or physical damage due to spills and overflows.

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Surface Heating Element, Top Burner Element (Part Number: OEM18092787)

1 Answer

Hello Jennifer, If the infinite switch is passing voltage to the element, the element has failed and will require replacement. If the infinite switch isn't passing voltage to the surface element, the infinite switch has failed. The only way to determine the cause of the issue is by using a voltmeter on the circuit to see which has failed. To test, put the voltmeter on the infinite switch terminals marked H1 and H2. Turn the infinite switch to the on position where the failure was experienced. If you read 240Vac on these two terminals, replace the surface element W10823696. If not, replace the infinite switch WP7403P239-60.

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1 Answer

Hi Mike. You need to remove the power. Then you need to protect your counter top. Lift the unit up and out, setting it on the counter. Then you need to go into it from the top down to get to the main240 vac wire harness connection. Use a volt/ohm meter part # WB27T10549. It sounds like you lost all power at the connection point. Let us know what you find as we will get the correct part # for you. Thank You.

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1 Answer

Nathan, Since this is a "cooktop" and based on your post, the more likely issue is the infinite switch WP4454541 it is more likely to get damp or wet, due to spill overs and excess water in the cleaning process, and short out and fail. Good Luck and Thanks

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1 Answer

Hi Nanna. The element is part # W10823696. The dual infinite switch is part # WP9750641. Use a volt meter to measure the l-2 and h-2 output at low, medium and high settings. The element has ribbon style "windings" which with a flashlight or with the working (small element?) side on, then you can visibly see the opposite burnt ribbon connections.This will quickly tell if the element is open. The Infinite switch will have a visible black burned area on the side of the switch as defective also. Thank You.

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1 Answer

Hello Nicole. The left front burner should read closed for continuity, and also test the burner for a ground short. If it is shorted to ground, you will need to replace the element W10823696. The Ohms are 23.5K Ohms. Hope this helps.

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