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Customer Questions and Answers for Surface Heating Element (Top Burner) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18092805
Manufacturer Part Number: W10823704

This surface heating element powers one of your range's top burners, restoring steady, responsive heat for everyday cooking. Replace a failed element to bring your cooktop back to consistent performance when boiling, simmering, or sautéing.

  • Provides heat to the selected surface burner when the control is turned on
  • Works with the burner switch to reach and maintain set temperatures
  • Common symptoms of failure: burner won't heat, heats unevenly or intermittently, or shows visible damage/hot spots
  • Helps resolve long heat-up times and inconsistent cooking results
What's included: 1 surface heating element. Install notes:
  • Disconnect power at the breaker and allow the cooktop to cool completely before servicing.
  • Access and mounting vary by model; note wire locations and transfer any brackets/clips from the original element.
  • Inspect terminals and connectors; replace any heat-damaged wiring or receptacles before reconnecting.
  • Handle by the frame and avoid stressing the element; ensure secure electrical connections before testing.

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Questions & Answers

For Whirlpool Surface Heating Element (Top Burner) (Part Number: OEM18092805)

1 Answer

Godfrey, There are screws that attach the cooktop to the range top frame.To release the cooktop, remove power to the range, and open the oven door. The two 1/4 hex head screws farthest away from the center of the cooktop will need to be removed, then you can lift the cooktop up and access the elements and test them. The W10823704 is the correct part number for the 6" burner element for the model number you supplied. You most likely have a defective infinite switch WP7403P238-60, There are two power sources to the infinite switch and elements. Just because the indicator light illuminates, doesn't mean you have the 220-240 volts out of the switch to the element. You may want to test or check the switch first.

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1 Answer

Hello Aida, I'm sorry but we will need you to post a new question including the model number from the units' I.D. tag. This will enable us to see what configuration you have and we will be able to give you part numbers that will actually work on your unit. Thank you for your patience and understanding in this matter.

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1 Answer

Hello Jane, This can be an issue with the limiter in the element assembly, W10823704 for 6 inch or W10823707 for 8 inch, or a failed infinite switch 7403P211-60. I'm sorry but this part 7403P211-60 has been discontinued by the manufacturer and no satisfactory substitutions have been provided.

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1 Answer

Hello Mark. No, the fan does not come on for the top. It is normal on these to cycle on and off and it does take some time to boil the water.

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1 Answer

Hello Diyfreak, Since the keypad is the functional part and the insert is just an indicator as to where the buttons are, there should be no problem with using the old one. Note that cracks and holes are not desirable but these can still be used until they can be replaced with no negative impact.

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1 Answer

Robert, The different part numbers are due to a "series" change in the production of the range. When there is a production change, there is a change in the series, BOM, or production number. In your case, You need to look at the serial number on the production tag. If the first two digits of the serial number are 10 thru 20, then you will need to order the W10823704/12500039 element kit. If the serial number digits start with 21 or above, you will need to order the W10823704/ 74002653 element,W/limiter. Thanks

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