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Customer Questions and Answers for User Interface (Pewter) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18039639
Manufacturer Part Number: WP8558756

Color: Pewter

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Questions & Answers

For Whirlpool User Interface (Pewter) (Part Number: OEM18039639)

1 Answer

James, With everything checking out, yes it could be the machine control board WP8546219. You will want to access the board, program a dry cycle and carefully check for voltage out of the heater relay "COM" terminal on the board. If you have the voltage , then you'll need to check for a broken wire or check the motor centrifugal switch to make sure it is "closed" when the motor runs and completes the neutral leg of the circuit to the burner assembly components.

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1 Answer

Hello Kent. That is a thermistor error. The machine control electronics monitors the exhaust temperature using the thermistor, and cycles the heater relay on and off to maintain the desired temperature. Begin with an empty dryer and a clean lint screen. 1. Plug in dryer or reconnect power. 2. Set the following configuration: ? Door – must be firmly closed ? Press Control On ? Press End Of Cycle Signal (Louder) ? Press Start 3. If after 60 seconds, E1 or E2 flashes in the display and the dryer shuts off, the thermistor or wire harness is either shorted or open. ? Unplug dryer or disconnect power. ? Check wire connections at the machine control electronics and thermistor. See Accessing & Removing the Electronic Assemblies, page 7, and figure 8 for thermistor location. ? If wire connections are good, remove the two wires from the thermistor and replace the thermistor. See figure 8. ? Plug in dryer or reconnect power.

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Ron for Model Number GEW9250PL0

Started having problems with the user control locking and it could not be unlocked. then sometimes you could select certain cycles and it would dry and sometimes you couldn't select anything. I repalced this user interface (8558756) and it worked perfectly for about a week. Now there is no power at all. Nothing will light up. Do you think this has gone bad again or some other problem? I checked the main control board with a meter and it's getting power.

Chuck for Model Number GGW9250PW0

I'm wondering what else could be wrong. I've replaced the thermal fuse, Flame sensor, Gas coils, Thermistor, THRMST-FIX, and put a new ignitor on. The flame will come on for a few minutes...shut off...and in a minute or so will come on again...it repeats like this and doesn't dry the clothes well. Could the control board be bad? I also have cleaned all passages completely, removing all lint. Is there another thermostat on the back of this dryer that I've missed somehow?

1 Answer

Hello Chuck, This could be the control board but I would suspect the gas valve first because of the operating characteristic of the part. The burner is designed to switch on and off and this action is controlled by the gas valve and thermistor WP8577274. If the unit is set up for natural gas you will need gas valve WP8318281. If set up for LP, you will need the conversion kit 49572A. At this point if the problem persists, I would consider changing the control WP8546219.

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1 Answer

Hello Tom! Yes, the color of parts can make a difference in the prices. For the pewter control panel use part number 8558751. For the matching user interface used on your unit is part number WP8558756. Thanks!

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1 Answer

Hello Diana! Yes, WP8558756 is the electronic control board. This is used with the Pewter (dark gray) control panels. For the electronic control board used with the platinum (light gray) control panel order WP8558753. For the electronic control board used with the biscuit control panel order WP8558755. Thanks!

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