Chuck March 16, 2013 for Model Number Whirlppol refrigerator GS6NVEXSL01 Need to know how to access ice maker dispenser motor in the door of my whirlppol refrogerator. Have remover ice tray Do not see how to access where motor is in the door
1 Answer Disconnect the unit from the electrical supply. To remove the motor: a) Open the freezer door. b) Remove the ice container from the freezer door. c) Remove the two screws from the motor... more housing cover, located under the bottom of the inner door panel, (You may need to lay in the floor and look upward inside the door to see where they are), and remove the cover. d) Disconnect the harness connector from the motor terminals. e) Remove the four screws from the motor bracket and allow the motor to drop down. f) Pull the hex drive shaft out of the motor. To re-install the motor: a) Remove the two screws from the hex drive shaft coupling holder and remove the coupling assembly. b) Install the hex drive shaft in the motor as far as it will go. c) Slide the new motor assembly back into place in the freezer door and mount it with the four screws you removed earlier. Make sure that the top of the hex drive shaft, spring, and pin are through the hole in the ice container plate. NOTE: On 2002, and later models, the pin is not used. d) Plug the harness connector into the motor. NOTE: The connector is designed to fit only one way on the motor terminals. e) Position the motor housing cover so that the raised center faces the motor, and mount it in place with the two screws you removed earlier. f) Make sure that the spring and pin are in the center hole of the hex drive shaft, and that the bearing and seal are properly positioned on the coupling, as shown.g) Position the coupling assembly over the spring-loaded pin, then push down on the coupling and align it with the top of the hex drive shaft. Secure the coupling assembly with the two screws you removed earlier. h) Replace the ice container on the freezer door plate. NOTE: The coupling in the ice container does not have to align with the coupling on the end of the hex drive shaft when the ice container is installed. They will engage as soon as the ice dispenser is activated. At that time, the motor will turn, and the spring-loaded coupling on the end of the hex drive shaft will pop up and engage the ice container coupling (you will hear a “snap” when the coupling pops up and engages). Read More...
Robert December 28, 2012 for Model Number GD5NHAXSB00 I am having trouble withe the auger motor/board in the freezer door. I unplugged the auger motor and put my meter across the red/white and brown/white wires that go to it and had 7 volts with it in crush mode and -7 volts in cube mode. the motor says 120vdc on the bottom. Am I doing something wrong? Or do I have a bad board? I can hear what seems to be a relay for the motor on the board and it sounds to be working. Is there any way to test the motor on a bench away from the fridge?
1 Answer Hello Robert, Your dispenser motor runs off 12vdc coming off the board. If you are only getting 7 vdc then you do not have enough power coming to the motor to turn it. If you check connector P2 across pins 1 and 2 of the dispenser control that is under the motor you should have 12 vdc at this point. If not then you have a bad control. Read More...
Bill G November 27, 2012 for Model Number KSCS25FTSS02 I need troubleshooting assistance to determine cause of ice dispensing problem. Ice maker makes ice but the dispenser not dispensing ice. When activating ice dispenser panel the chute door opens but auger not activated. The chute door later closes like it should. I checked for 120 VAC to auger motor #225130 across red/white and brown/white leads as suggested in response to another persons inquiry but got nothing. Are these the right leads to check? What should voltage reading be? What other checks can I perform? Are there checks on the ice dispensor pad, electric control #2303843 or electronic control #231746 to determine if one of these is the problem? Everything on the display panel works and water dispenses normally just not ice.
1 Answer Hello Bill, There would not be 120vac to the dispenser motor. This is a DC motor and should have 12 vdc across the red/white and brown/white. When you check you should have dispenser board and user interface connected, push in on the dispenser lever. If you still do not have the 12 vdc then you would want to check the control under the motor at connector 6 for 12 vdc. Read More...
Michael October 17, 2012 for Model Number GS6NBEXRB01 How do I remove the ice dispensing motor? From the outside front of the door or inside the door under the ice collector?
1 Answer Hello Michael. Disconnect the unit from the electrical supply. To remove the motor: a)Open the freezer door. b) Remove the ice container from the freezer door. c) Remove the two screws from the motor housing cover, located under the bottom of the inner door panel, and remove the cover. d) Disconnect the harness connector from the motor terminals. e) Remove the four screws from the motor bracket and allow the motor to drop down. f) Pull the hex drive shaft out of the motor. To reinstall the motor: a) Remove the two screws from the hex drive shaft coupling holder and remove the coupling assembly. b) Install the hex drive shaft in the motor as far as it will go. c) Slide the new motor assembly back into place in the freezer door and mount it with the four screws you removed earlier. Make sure that the top of the hex drive shaft, spring, and pin are through the hole in the ice container plate. NOTE: On 2002, and later models, the pin is not used. d) Plug the harness connector into the motor. NOTE: The connector is designed to fit only one way on the motor terminals. e) Position the motor housing cover so that the raised center faces the motor, and mount it in place with the two screws you removed earlier. f) Make sure that the spring and pin are in the center hole of the hex drive shaft, and that the bearing and seal are properly positioned on the coupling, as shown.g) Position the coupling assembly over the spring-loaded pin, then push down on the coupling and align it with the top of the hex drive shaft. Secure the coupling assembly with the two screws you removed earlier. h) Replace the ice container on the freezer door plate. NOTE: The coupling in the ice container does not have to align with the coupling on the end of the hex drive shaft when the ice container is installed. They will engage as soon as the ice dispenser is activated. At that time, the motor will turn, and the spring-loaded coupling on the end of the hex drive shaft will pop up and engage the ice container coupling (you will hear a “snap” when the coupling pops up and engages). Hope this helps! Read More...
M.D.Rit September 04, 2012 for Model Number GS5SHAXNB01 I have problems removing ICE Auger (2252130) the above response does not fit. My ref. has 4 screws on the outside panell (accesed by removing trim cover) . I believe this pannel must be removed to access the motor. But, it seems to be sealed in place. What now. I have removed all components ie; watwer lever , ice lever , & circuit board. Thanks
1 Answer M.D., Based on the model number you supplied, once you remove the ice bin from the inner freezer door panel, you will need to find the access panel on the bottom of the dispenser"bump out" on the doorliner and remove the two screws holding it in place. once you removed the panel, you'll need to disconnect the wire harness connector from the motor and remove the four(4) screws holding the motor bracket to the door liner assembly. We would be happy to send you service information with photos, but you forgot to attach an e mail address. Read More...
Kim June 26, 2012 for Model Number KSCS25FSBL00 Okay I was first getting moister in the freezer and the ice maker dispenser would not work at all. The water worked fine as well as lights and buttons. After researching this site I determined we needed the ice door kit AP3595356. Installed and fixed the moister problem we were having in the freezer but would not dispense ice. Determined the motor was no longer working and replace with a new motor part# AP3181486. Success finally with the ice maker dispensing ice and all working well. However, I did not replace the cover for the motor and have noticed there are "icicles" forming around the motor. So I'm not sure if I just put the cover back on will that stop this OR am I still having a moisture problem. The flap seems to be function fine and there is no problem with the ice making or dispensing. I'm afraid there may be some sort of leaking into the motor area. Please advise.
1 Answer Hello Kim, This sounds like the ice maker is leaking on the motor module end. It could be a moisture problem but there would be beads of water freezing on the back wall of the freezer where the moisture condenses and freezes. I think I would replace the ice maker assembly 2198597 to eliminate the issue for good. Read More...
Per Barsten June 09, 2012 for Model Number KSCS25FTMS01 I noticed in most of the advice on replacing the auger/dispenser motor you access from inside the freezer. On my Kitchenaid, I think I get through it from the outside by removing the front panel dispenser panel. I can see the motor held in by four screws and the shaft coming down from the top. The motor is covered by a cardboard sheet of paper or plastic. My ice maker makes ice, the water dispenser flows water, and when I push in the switch to dispense ice, the flap opens but no sound or rotation heard or seen on the motor.
1 Answer Per, You're correct, you have to remove the dispenser front assembly from the freezer door, to access the control panel, switches and motors.Apparently you have a "fast fill dispenser" system on your fridge. We'd be happy to send you some access and testing information for that style dispenser, but we need an e mail address. But here's some help " 1. Unplug refrigerator or disconnect power. 2. Pull the dispenser drip tray out as far as it will go, then press down to release the catch, pull the tray out all the way and remove it from the dispenser. 3. Remove the two screws from the dispenser cover assembly. 4. Pull out at the bottom, lift up on the dispenser cover assembly, and remove the assembly from the refrigerator door. 5. Disconnect the dispenser cover 3-wire connector from the user interface board, and the ground wire connector from the ground wire harness." Thanks and Good Luck Read More...
Neil January 18, 2012 for Model Number 106.56713500 I have a Kenmore Elite side-by-side refrigerator model 106.56713500. The ice dispensing auger is not turning when press the button. I can't determine how to open the dispensing unit to service the motor. From the inside there is no access panel to service the motor. It's one seamless unit. Seems as there are only two screws that hold the auger coupling in place. When I remove these two screws the top plate seems to be glued (foamed) in place. Do I force this plastic plate off the casing to service the motor? Or do I access the motor through the outside of the door? If so, I can't see where I would remove the front face plate. Are there screws buried somewhere?
1 Answer Hi Neil. Remove the top hinge cover and disconnect the molex connectors that supply voltage to the fountain controls. Then from the bottom you remove the 4-1/4" screws that hold the motor in place. Then you having the door open will allow the room air temp to warm up the door. Yes, you can take a plastic putty knife and gently pry it lose from the top. Below it is the coupler that uses a seal and is cupped in a sleeve to rotate with the spring loaded shaft. It may take a while to let all of this melt because of a possible chute flapper kit failure. If the flapper does not close it will allow the warm air to get up into the chute and melt the lower cubes in the ice bin. They will flow down and freeze the whole motor / shaft system discussed. This is where you need to install the new kit assy. Part # W10823377. Thank You. Read More...
John December 30, 2011 for Model Number Whirlpool GD5NVAXSAY01 I've read your replies to Mike and Ratchet regarding removal of the auger motor. However, the 2 screws for the motor housing cover (referred to in step "C") seem to elude me. The only 2 screws visible on the inside of the door are those for the holder (#23 in diagram). There are 2 screws on the front of the dispenser which appear to hold the slide in place. The inside of my freezer door, including the dispenser housing, is one solid piece. How do I access the auger motor?
1 Answer Hello John. The screws are located under the the ice bucket inside the door. Do not remove the ice bucket, but look undeer where it sits. You may need to lay in the floor and look upward inside the door to see where they are. Hope this helps. Read More...
Ratchet November 28, 2011 for Model Number GS6NBEXRL01 My fridge is a Whirlpool Gold and the answers above don't tell me how to get to the motor to change it out. There are no screws inside the door below or above the ice dispenser. If you slide tray out in front of door, there are (2) screws towards the bottom. Do I need to take control unit off from the front to get to the motor?
1 Answer Hello Ratchet. 1. Disconnect the unit from the electrical supply.2. To remove the motor: a)Open the freezer door. b)Remove the ice container from the freezer door. c) Remove the two screws from the motor housing cover, located under the bottom of the inner door panel, and remove the cover. d)Disconnect the harness connector from the motor terminals. e)Remove the four screws from the motor bracket and allow the motor to drop down. f) Pull the hex drive shaft out of the motor. 3. To reinstall the motor: a)Remove the two screws from the hex drive shaft coupling holder and remove the coupling assembly. b) Install the hex drive shaft in the motor as far as it will go. c) Slide the new motor assembly back into place in the freezer door and mount it with the four screws you removed earlier. Make sure that the top of the hex drive shaft, spring, and pin are through the hole in the ice container plate. NOTE: On 2002, and later models, the pin is not used. d) Plug the harness connector into the motor. NOTE: The connector is designed to fit only one way on the motor terminals. e) Position the motor housing cover so that the raised center faces the motor, and mount it in place with the two screws you removed earlier. f) Make sure that the spring and pin are in the center hole of the hex drive shaft, and that the bearing and seal are properly positioned on the coupling, as shown.g) Position the coupling assembly over the spring-loaded pin, then push down on the coupling and align it with the top of the hex drive shaft. Secure the coupling assembly with the two screws you removed earlier. h)Replace the ice container on the freezer door plate. NOTE: The coupling in the ice container does not have to align with the coupling on the end of the hex drive shaft when the ice container is installed. They will engage as soon as the ice dispenser is activated. At that time, the motor will turn, and the spring-loaded coupling on the end of the hex drive shaft will pop up and engage the ice container coupling (you will hear a “snap” when the coupling pops up and engages). Hope this helps! Read More...