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Customer Questions and Answers for Drive Motor by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12030444
Manufacturer Part Number: 12002039

This is a Whirlpool washer drive motor and control board. The drive motor and motor control board are responsible for the spin cycles of the washer. A faulty motor may show signs of malfunction through a slower than average spin cycle. When the control board shorts out, the washer typically will not spin at all.Begin installation by removing the body of the washer. There are two screws at the base of the console. Remove these screws and flip the console back. Two clips are holding the body in place. Remove them with a flat-head screwdriver. Push these clips and pull the body off the washer. Now that the motor is exposed, remove the screws holding the motor in place with a nut driver. Two more clips fasten the motor. Push these clips with the flat head, and the motor is free to remove. Unplug the control board's wire harness from the washer. The new component is ready for install after these steps.The part is sourced directly from the manufacturer as a genuine OEM product. This kit is sold separately from the washer. This product is compatible with Whirlpool, Maytag, and Admiral appliances.

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Questions & Answers

For Whirlpool Drive Motor (Part Number: OEM12030444)

Haggs21 for Model Number MAH5500BBW

Maytag Neptune M#:MAH5500BBW S#:A5947287CT Starts to spin then stops after about 3 rotations on any cycle. Removed Mot Cont Board and cleaned off a little corosion on one section with a brush and contact cleaner. No Change. Had a 2" flood a few weeks ago. It worked fine after but now is messing up. Whats all do you recomend? Moter,sensor,board??? Whats the Diff in the kits? Why is a board the same $$$ as a motor and a board? How do I get into diagnostics? What codes? Specs? I found 1 listing saying what to do but I dont have those buttons.(Enviro?)

1 Answer

Hello Haggs21. If the door is locking, you will need to replace the motor and board with the motor kit 12002039. This kit has both the motor and the motor control board. Hope this helps.

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1 Answer

Hello Keith. If the main board is sending power to the motor control board, then you should be ok with replacing the motor and the board. Check the tub bearing on the machine by turning the tub by hand, and make sure it is not dragging. If it feels good, then the motor and board kit should fix your problem. You can test this with a multi-meter MA-DM1. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Hello Geroge. It does sound like the motor is bad. The kit comes with a new control board and motor. It should fix the problems your having. If the only time your having trouble with the motor is in the spin, you will need to test the balance sensors WP22003302 WP22002044. There are two of the AP4026713 on the machine. One is at the bottom of the tub and the other is on the side of the tub. Also test the door lock spin switch WP22002162. You can test this with a multi-meter MA-DM1. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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