Lou March 14, 2017 for Model Number WFW9250WW00 I believe I need to replace the drain pump (WPW10730972) as code F9E1 came up. Spin cycle also stopped with tub full of water. Are these two issues connected or do I have two problems. Also, in watching the video on changing the pump I see a difference with my machine. Your video shows both hoses with spring clamps. On mine the inlet hose has a spring clamp but the outlet hose has a hard white plastic 90 degree elbow and a band clamp. I am familiar with these band clamps as they are used on the axle boots on front wheel drive cars. They must be cut off so are a one time use. Even if I found a replacement band clamp, special tools are needed to securely tighten it. Do I need to change the outlet hose along with the pump? Thanks
1 Answer Hello Lou, Fault code F9E1 is the fault code for a long drain. This indicates a clog or defective drain pump WPW10730972. If you need the drain pump hose clamps, the pump inlet side would be WP616099 and the outlet side is WP285655. Read More...
Fred G December 05, 2016 for Model Number WFW9151YWOO Need to replace motor, makes grinding noise. Existing pump # is W10130913 B. The exit hose connection is different on this pump than any I can find to replace it. What can I do from here?
1 Answer Fred, If the water pump is making noise then the pump would have to be replaced which there are 2 different ports and this should fit with no issue. Read More...
Gina November 26, 2016 for Model Number WFW9550WW00 Hi, I was set to order the drain pump for my whirlpool duet. I took off the old pump and coin trap but all of the water didn't drain from the tub. I thought it would go all over the floor but the tub still has water in it. Could there be another problem? Thank you
1 Answer Gina, Do you hear water "sloshing" around when you rotate the drum ? This is normal, there is a fluid filled balance ring on the front of the tub and it does sound like water sloshing around when the tub is moved. If there is actually water in the tub, you'll need to remove power to the washer, remove the lower access panel and disconnect the tub to pump hose WPW10467168 from the bottom of the tub. There is a "check ball" W10121657 inside of the hose, it's to keep dirty water from backing up inside the tub. The hose and the ball can get clogged with deposits and lint and "stick" in the hose and keep the washer from draining. Clean out all the "gunk" in the hose, check to make sure the check ball is OK, then put it all back together and check the washer operation. Read More...
Danny F November 13, 2016 for Model Number WFW9450WR00 We have a Whirlpool Duet front load washer, we keep getting error code F21, we can shut off the power at the breaker and wait for a bit and it will clear and drain. Does not always give this code and stop, sometimes we can run several loads with no problem, then other times it will say F21 on every load. Could this be the pump or the control card? I believe the pump would be Part Number: AP6023956 but want to confirm. Thanks!
1 Answer Danny, You will want to check the pressure hose to make sure that it is not clogged and test the pressure switch. If these check ok then the issue will most likely be caused by a faulty control board. Read More...
Ron September 07, 2016 for Model Number HE5tSteam Just replaced the pump and Sud and F35 still is present. Could the drain hose be plugged! We use the packets of detergent. Help!
1 Answer Hello Ron. If the unit is not draining, then check for clogs in the hose. If none is found, then look for bad wiring coming to the pump. If the wiring is good, the control board is bad on the unit. You can test for power to the drain pump. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Jim August 03, 2016 for Model Number MAYTAG MHWZ400TB01 code 21/33 on model maytag mhwz400tb01. should I replace pump?
1 Answer Hello Jim. If the wiring is good and you have power to the pump, you will need to replace the pump on the unit. Read More...
Mark S July 21, 2016 for Model Number WFW9150WW00 The washer wont spin dry. The error code is three quick beeps. I noticed the tub is full of water. I opened the pump filter and it was clean. After all the water drained out I took out the clothes and ran the test cycle. It definitely spinned. The pump makes a weird noise and the water hardly comes out of the discharge hose. I am thinking that the washer wont spin because the water isn't being pumped out. Is that correct? Would you recommend ordering a new pump?
1 Answer Mark, Based on the information it does sound like the issue will be caused by a faulty drain pump which would need to be replaced. Read More...
Jesse July 20, 2016 for Model Number WFW9200SQA12 Is this the part that I need to replace if my machine isn't draining the water?
Michael June 15, 2016 for Model Number MHWZ600WR00 My Maytag hoses have the crimp on type clamp. How would I remove them with out damaging the hoses. And does the new pump come with clamps to replace them?
1 Answer Michael, No the pump would not come with new clamps and the clamps that are on the pump should be removable and reusable. Read More...
Thomas May 24, 2016 for Model Number wfw9250WW00 There is no release screw on the base of the water pump. Without sending a picture I'm not sure how to explain the problem. There are two mounts on the pump, thier is no screw or release shim. The mounts are black. Where is the release screw?