Kevin Fitzpatrick October 18, 2018 for Model Number MHWE400WW01 I have a Maytag washer model # MHWE400WW01. The entire drum assembly seems out of balance during the spin cycle because there is a good amount of wobble. I checked the inner drum and it is tight with little movement so I don't think it is the bearings. I am assuming the next option would be replacing the shock absorbers and or the springs. Would that be the correct action to take?
1 Answer Kevin, You will want to make sure that the solution in the balance ring has not leaked out and if it has the balance ring would need to be replaced. If this checks ok then it could be the shock absorbers that could be the issue. Read More...
Jeff April 09, 2018 for Model Number WFW9151YW00 We have had this washer for about 5 years now and it just started acting up. Everything works fine until it has to spin and it will never pick up any speed. It will stay in 1 minute remaining for over an hour and just keep trying but never completes the spin. Eventually sometimes it will give error code E2 F7 but I'm not sure if that's because its over heating from trying or the cause of the issue. I thought maybe the shocks were shot because it seems to move around more before it trys to skin and maybe the motor is picking up on that but they don't seem too bad. Help!
1 Answer Jeff, The F7E2 error would indicate a faulty MCU failure and would need a new motor control board. This part that would be needed is the drive motor WPW10315848. Read More...
Hiram November 26, 2017 for Model Number wfw9151yw00 How many shock absorbers are needed for this unit? I see three installed with room for 5 (am not original owner). Also, when is bearing replacement necessary? There is little play, but some minor groaning when spinning by hand. There's a mild whine in spin cycle. Thank you
1 Answer Hello Hiram. You only use 3 shocks on this model. When the unit is very noisy in spin cycle, you will need to replace the bearings in the unit. Thank you. Read More...
R. Bradley April 13, 2017 for Model Number WFW9151YW00 Should the shock be able to be moved in and out about an inch without any resistance. When I push the piston in and pull it out for the full stroke, it has resistance all the way in and out. But when I stop the piston and start to pull or push it the other direction it moves about an inch without any resistance before it has resistance.
1 Answer R. Bradley, This would be considered normal for the shocks. The weight of the tub will make up for the difference in the resistance of the shock. Read More...
Lou April 02, 2017 for Model Number WFW9351YW00 Washer sometimes bangs loudly at beginning of spin until load is balanced. No play at all between inner and outer basket and it spins freely and silently by hand. I also removed the back and pulley and inspected the bearings from the rear. They seem fine. So, I assumed it was shocks. Visually, all shocks look good. I removed one of them and compared it to a new one and there seems to be very little difference in resistance. So now I'm wondering if the shocks are the problem. Could the banging just be normal when a load is unbalanced? Thank you
1 Answer Lou, It sounds like the shocks are OK. a better way to check them is to remove the top panel and push down on the tub assembly as far as possible. When you release the tub, it should spring back up to it's original position with little to no excess movement or bounce. Is the washer mounted on a pedestal ? if so check to make sure it is properly installed, level and no flexing in the pedestal walls. Yes, the tub can and will make a banging noise and be off balanced, when the spin cycle first starts. especially with large, mixed loads, If the load doesn't even out, then the control will take over and redistribute the load if the tub cant reach the medium or high spin speed. Read More...
Padgett February 27, 2017 for Model Number Maytag MHWE500VW11 How many shock absorbers does my machine use? I want to replace them and need to know how may to order.
1 Answer Padgett, There would be 4 shock absorbers for this unit which are part number W10822553. Read More...
Jimmy January 27, 2017 for Model Number 100.47798800 Kenmore Elite bangs and klunks violently during spin cycle. Shocks and springs look okay. There is a good bit of movement in inner drum. Seems like a bearing issue to me. Does inner or outer drum need replaced or can i just replace a bearing?
1 Answer Hello Jimmy. You will need to order W10243941 and WPW10159904 to repair the unit. Read More...
Chris August 24, 2016 for Model Number MHWE300VE00 When the washer start spinning it makes a really loud banging.I inspected shocks and I see on them grease. It's mean the shocks are bad and shud be replaced?
1 Answer Hello Chris. It is not likely the shocks on the unit. If they are bad, they will be cracked or busted. You need to look for bad bearings in the unit. The bearings are part of the outer tub 280232 and it is discontinued. Also check for a broke spider WPW10040480. Read More...
Michael December 01, 2015 for Model Number MHWE201YW00 Hello Symptoms: when the washer spins at high speeds (to get rid of the water I am assuming) it makes a really loud banging and vibrates. (Not the jet liner sound, lol) I thought it was the shocks.. I visually inspected them and see no noticeable grease on them, and when I push down on the tub it does spring back up. It has three (3) shocks (2L, 1R) and the ends of the shocks are all attacked and seem as they should be. I did an inspection on the inner and outer tub. The inner tub seems to spin freely in the outer tub and it doesn't really have any play when I try to move it up and down. (Maybe 1/32 or 1/64" movement at most) the to itself moves down and springs back up with the assistance of the shocks. 1: Are there definitive signs to a bad shock? 2: how can I inspect the springs inside the unit to see if they are bad? 3: Should my unit have 3 or 4 shocks? I can send a video (15 seconds on my iPad) if that would be helpful for you to help me some. Thanks in advance for anything you can help with.
1 Answer Hello Michael. It is not the shocks. You will need to replace the outer tub W11239040 on the unit. Read More...
1 Answer The manufacturer does recommend all four shocks be replaced at the same time. However, in most cases replacing the two front or the two rear shocks is usually sufficient to maintain the proper operation and balance of the tubs. Read More...