Richard A. April 28, 2015 for Model Number WTW6600SW2 Just acquired an 7 yr. old Cabrio. During a normal cycle it did not agitate. It never got passed C1 of the diagnostic test mode - just kept filling up. Afterwards, with water just covering the agitator during C1, C2 - C5 was forced; the agitator moved twice then stopped with "OL" displayed. Later, noticed that with water in the tub the basket can be pushed down only about 1/16 in. It seems that the basket's not floating as it should. My next step was to check for a corrosion on the basket shaft and then check the suspension rods. (The stator does have a couple of 1 1/4 in. radial cracks.). Any thoughts?
1 Answer Richard, Check and make sure the washer drain hose isn't too low, and allowing the washer to syphon. The washer tub isn't filling high enough to float the tub (it needs to rise 3/8 of an inch in order to float the tub, or it will cause the "OL" code " - Load size exceeds washer capacity. Remove excess laundry, then restart cycle. ? Mechanical friction on drive mechanism, not allowing the basket to disengage." You would also want to check and clear the air tube and conduct the water level & pressure transducer calibration (test#6) The suspension rods shouldn't be an issue at this point and the cracks in the stator will be a problem down the line. Recheck and make sure the "teeth" on both hubs W10820039 aren't damaged or distorted. Read More...
Laurie April 20, 2015 for Model Number MVWB85OWQ1 What suspension rod kit do I need for this washer by Maytag?
1 Answer Laurie, the suspension spring kit listed for your model is part number W10247710. Thanks. Read More...
Tim April 05, 2015 for Model Number wtw6300sw1 There is a UL code half way through the cycle. When it starts back up, it fills the drum full then starts washing again. This happens even if the unit is set on a low water level. I have recently put in a new bearing and shaft assembly.
1 Answer Tim, You will want to make sure that the suspension springs are in properly and not shifted at all. Check to make sure that the pressure hose is attached to the tub properly and that all wire connections are properly made. If these things all check ok then the issue will end up being a faulty control board. Read More...
Chris March 25, 2015 for Model Number MAV6000AWW What is the part # for the suspension rod kit for MAV6000AWW? I have the same UL issue.
Marlene November 21, 2014 for Model Number WTW6600SB2 What is the part number for the suspension rods for model WTW6600SB2? I have had this washing machine for a few years and I did some research on UL error and I am going to attempt to replace the rods myself.
1 Answer Marlene, the suspension rods listed for your model come in a kit of four as part number W10820048. Thanks. Read More...
Melissa October 24, 2014 for Model Number Whirlpool Cabrio I have a Whirlpool Cabrio and when it is in the last spin cycle in regular wash it gives the UL code (when 12 minutes left) . However, if i use the heavy cycle there is no problem. Has anyone had this happen to them? I had a repair man here today and he told me it is the bearings and I need to junk the machine, I am wondering If the bearings are bad how does it work on another cycle without error codes?
1 Answer Melissa, With the unit working properly in the heavy cycle then the issue would not be with the bearings. The most likely cause for the failure would be a faulty control board. You can try to unplug the unit for 3 minutes and allow the control to reset. If the issue persists then the issue will be in the control. Read More...
Nancy B October 16, 2014 We replaced the suspension kit and its still acting the same goes unbalanced after 11 or 9 minutes I suspicion that its the panel as when we push drain and spin to try and get the clothes wrung out it starts filling again? Any help would be appreciated its less than five years old! Thanks!
1 Answer Hello Nancy. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
Chris September 24, 2014 for Model Number Whirlpool Cabrio WTw6400sw3 Ok you already told me what replacement rods to order. Next question. Is there a quick fix until I get them. I opened the lid and took out one of the rods to get a look at it and to clean it off. After doing so I returned the rod to its correct position and closed the lid. Then I placed the machine on Drain & Spin, and pressed start. Now it will run for a minute or two and go back to UL error. I used to keep trying over and over and it would eventually run all the way through. Now it is not. Is there anything I can do while waiting, instead of going out to do laundry?
1 Answer Chris, Unfortunately there is not a quick fix until the part comes in. The only thing to do is wait for the parts and install when received. Read More...
Chris September 23, 2014 for Model Number Whirlpool Cabrio WTw6400sw3 What are the replacement rods part # for the Whirlpool Cabrio WTw6400sw3? I am getting the ul error and some major noise during spin cycle.
Bonnie September 08, 2014 for Model Number Whirlpool Cabrio WTW7600XW2 My washer always becomes unbalanced. I think I need a new suspension kit. My problem is I cannot figure out how to open the washer cabinet to access the rods. I tried a putty knife in the slot as I saw on a video, but nothing happens! Help!
1 Answer Hello Bonnie. The model number you provided does have the clips WP8563785 that you release on the front panel to raise the top. They are very hard to press in though. Read More...