Mark January 23, 2023 for Model Number WRF560SEHV00 Hello, my Whirlpool French door refrigerator cabinet is warm about 60 f but the freezer is at 0 f. I defrosted it, cleaned all coils on the bottom, evaporator fan is working, damper is working, ran diagnostic test on the front panel and everything checked out ok. Turned it to the coolest setting for both freezer and fridge but fridge still can’t get below 50 f. I am thinking it might be the temperature sensor in the fridge?
1 Answer Mark, If the freezer is at zero then you have a fan motor not running or the baffle in the top rear section of the refrigerator is closed and possibly defective. We will send you a tech sheet for your unit where you can force the baffle open and close. Remove the cover so you can watch the baffle open. Read More...
Rick F October 16, 2022 for Model Number WRT311FZDW01 Can you please tell me where the thermistor is located on the Whirlpool 21 CuFt refrigerator, model WRT311FZDW01? Even when set to max cold this refrigerator seldom runs, yet the temp is about 15 degrees too high in both the freezer and refrigerator. This situation has slowly worsened over time. Thank you!
1 Answer Rick F, The thermistor is normally located on the right wall under a plastic thermistor cover. Read More...
Mp August 04, 2022 for Model Number Whirlpool wrt519szdm05 I’ve been having this problem for the last 2 months. Whirlpool wrt519szdm05 refrigerator. Freezer side builds up frost and Refrigerator gets warm to around 50 degrees, freezer is at 0 to -10 degrees. If I defrost refrigerator it will work fine for a week and frost starts to build up again and Fridge will get warmer. Had protection plan from store. Technician came twice and replaced on first visit Evaporator Fan Motor in freezer and on second visit the control board (w11436574). Insurance didn’t approve third visit because of costs and closed the case. Compressor and fan seems to be running continuously. I’m planning to replace Thermistor (WPW10384183) and Defrost Heater (WPW10316428). Am I in the right direction?
1 Answer MP, this could certainly be caused by a defrost heater WPW10316428 or a defrost bi-metal W11502499 failure as the unit is not defrosting. As this unit will work properly for a week, it is unlikely that the thermistors are a cause of failure as the compressor stops running after it reaches temperature. Read More...
Margy February 13, 2022 for Model Number mss25n4mkz01 Refrigerator and freezer are not maintaining correct temp of 37/0. Sometimes colder, sometimes warmer. Unit runs too often. The thermistor is a WPW10384183. What are the specs for this thermistor so I can test it? Thhank you!
1 Answer Margy, The temperature sensor would have a resistance value of 2.7 Kohms at 77 degrees. Read More...
Jeff January 09, 2022 for Model Number WRT311FZDT01 The freezer is not getting below 35 degrees and it's running continuously When I take the back panel off the coil is NOT froze over and the fan IS running. The lower part of the refrigerator is cooling to 35 degrees.
1 Answer Jeff, If the evaporator coils in the freezer have little to no frost on them then this will be a sealed system issue and will need to have service out to repair the unit. Read More...
Jay December 30, 2021 for Model Number WRT519SZDT02 Refrigerator temperature is freezing food. Raised the temperature to a warmer setting without success. Tried the glass of water test and temperature is in the 30's. Thermistor replacement?
1 Answer Jay, at the recommended setting the refrigerator should be at 37°F which the thermistor W11438736 should measure 8.8K Ohms. If it is reaching 32°F and the thermistor does not measure 22.7K Ohms, the thermistor would be the cause of failure. If the measurement is within 10% of what it should be, then the main control W11436574 would be the likely cause of failure. Read More...
Rocky August 31, 2021 for Model Number WZF34X18DW00 WITH AN OHM METER WHAT READINGSHOULD I GET ON THE THERMISTOR AT ROOM TEMP?
1 Answer Rocky, The thermistor for this model should have a resistance of 2.7K ohms at a room temperature of 77 degrees. Read More...
Mo May 24, 2021 for Model Number WRS325SDHZ01 Hello, our Whirlpool side by side is having an issue where the evaporator coils on the freezer side are frosting over and preventing airflow to the refrigerator. The defrosting (heating) element is showing a reading of 25kohm, the thermistor on the refrigerator side is showing a reading of 7.4 kohm at 32 degrees and the thermistor located on the evaporator coils on the freezer side is showing a reading of 0.8 kohm at 32 degrees. Based on what I've read, it sounds like the the thermistor on the evaporator coils needs to be replaced (WPW10384183). Does this sound correct? Thanks in advance!
Jeff May 19, 2021 for Model Number WRT311FZDB01 There is water leaking into the refrigerator compartment through the freezer. I had the unit unplugged and defrosted and it has only been running for about a week now. Can someone point me in the right direction?
1 Answer Jeff, Thanks for the question!!! I think you find the issue is with your defrost drain. You will need to remove the evaporator cover inside the back of the freezer and locate the drain hole at the bottom below the evaporator. The drain will probably be frozen over. You will need to remove all ice build and then flush the drain line until you are sure it is clean and clear. Read More...
Jeff May 19, 2021 for Model Number WRT518SZFB00 I have the top shelf of my refrigerator where food keeps freezing. Everything else seems to be working fine. I found what looks like a temperature sensor inside the fridge under a little plastic door next to the control board, however it doesn't seem to be able to move. Any ideas?
1 Answer Hello Jeff, on this model that door/flap does not move, freezer temperature is controlled by the dial on the freezer rear cover air duct. For fresh food temperature control, the control board monitors the temperature sensor that is mounted to a holder that holds it in the airflow from the freezer to the fresh food section. If only the top shelf is freezing try lowering the top shelf, to allow the cold air flowing from the duct to dissipate more. If the fresh food section is just too cold and setting the temperature selection warmer does not correct the problem replace that temperature sensor first, otherwise the main control board may be having a problem. Read More...