Steve October 31, 2013 for Model Number 11047512602 This is my moms washer. Intermitant problem, wont turn on.. If she opens and shuts sometimes it works... Any ideas???
1 Answer Hello Steve. You need to look for loose wiring and check the latch assembly WPW10253483 to see if it is bad. Read More...
John October 22, 2013 for Model Number 110.47511702 Part # AP3952890 control panel made by whirlpool has a small board on the back that is for the selector switch. Mine is bad. Can I just buy that board or just the switch it self? I am capable of changing just the switch. I can search for just this part and probably have no luck unless I have a part number and manufacture or cross reference. Can you help?
1 Answer Hello John! Unfortunately, the manufacturer does not offer the switch separate from the electronic control part number WP8574969. Sorry about that! Read More...
Pam September 24, 2013 for Model Number 110.47511701 I noticed water on the floor a few times after a wash. A week later during a wash cycle the machine stopped and was showing an F1 code. The door would not open. We opened the bottom panel to open the door. We unplugged the machine to reset it but that didn't work. When we plugged it back in the lights flashed but nothing we touched worked, lights just continue to flash.
1 Answer Pam, "F01 - Pump Driver/ Main Relays/ EEPROM Error The pump driver fails to activate/ One of the main relays is not working properly/ A communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU occurred". A defective pump can cause the F01 code, but in most cases, it is a failure in the CCU WPW10525353. You'll want to retrieve the tech data information sheet from the back side of the lower access panel and conduct the diagnostic test mode to verify the component operation and review the error codes to get a direction of which components to test or replace. Read More...
Jerry September 05, 2013 for Model Number 1104753260 When I push the power button the lights flash and it shuts off. it shows no error code. I even left it unplugged for a few days, plugged in and tried again, same thing happened. This is a Sears Kenmore HE2plus. Appreciate any help you can give us.
1 Answer Hello Jerry. Check for a stuck button on the unit. If none is found, it sounds like the electronic control WP8574969 will need to be replaced. Read More...
Valente June 08, 2013 for Model Number kenmore 11047532600 My washer doesn't fill. I have changed the water inlet valves, water level switch, door latch, dispenser hose and the water temperature sensor. I have checked all wires of the harness for continuity, even dispenser motor pins continuity except for MCU motor control unit. I have check error code and mark f24 but sensor is new.please help me resolve this issue.
1 Answer Valente, You will want to check to make sure that when you start the unit that you are checking for voltage to the water valves. If there is no voltage to the water valve then the control board would be at faulty. The MCU would not have anything to do with the unit not filling with water. Read More...
Larry April 03, 2013 for Model Number 110.47532601 I ran the diagnostic test. The first (most resent) error code was F26. The next error code was F20. I replaced the door switch assembly. Same error codes. The diagnostic test stopped at the first step and would not continue. I unplugged the unit, and manually released the door latch. I plugged the unit in to the outlet, and the control panel appeared fine (ie could switch between cycles). I shut the door, set the cycle to Rinse/Drain and Spin, pressed the 2nd rinse button, and then pressed start. The door latched and the 'Add Garment Light' illuminated. I pressed 'Stop' and the 15 min timer light began flashing. I pressed 'Stop' a second time and the 'Door Locked Light' illuminated and the 'Add garment light' began flashing. At this time, none of the buttons would function. I acts like the program is out of sequence (ie latching the door). Can it be reset? What other items can I check? Any help would be greatly appreciated. Thanks Larry
1 Answer Larry, For the F26 error code you will want to do the following to find out why error code is coming up. • Power ON the machine, open the door and then close. • The door must not remain closed more than 3 consecutives cycles. - Unplug washer or disconnect power. - Check all wire harness connections between the door lock (pink, blue & black wires) and the CCU (DLS2, DS2, and DL3 cavities) are not broken or wires detached and connector internal pins are visible. - Check continuity from the door switch connector (blue wires) and the CCU (DS2 cavity connector). - If the continuity diagnosis failed the Main Harness must be replaced. - Check door switch contacts (black wires). -The resistance of both door coils (between pin 1 and 3) should be approx. 320 O. - Press the door switch button and at the same time check for continuity between the internal pins of the switch connector (DS2 cavity at CCU). If there is non continuity when the door switch is pushed, door lock must be replaced. - Plug in washer or reconnect power cord. - Verify the unit operation by perform the Diagnostic Test cycle. See page 5. - After the diagnostic test has finished, unplug washer or disconnect power cord and wait for 15 seconds For the F20 Error code which is for no water being detected you will want to do the following: - Check if the home has low water pressure, open the water faucets. - Un plug washer or disconnect power - Make sure that cold and hot valve at the water source(s) are turned on all the way. - Check for plugged or kinked inlet hoses or plugged screens in the inlet valves. - Check all hoses for possible leaks. - Check if the customer used an after market “no flood” hose. This can sometimes stop the flow of water to the washer. - Check all wire harness connections from Inlet Valves (cold and hot), Drain Pump, Pressure Switch & CCU (PR6, DP2 & VCH7 cavities connectors) are not broken or wires detached and connector internal pins are visible. - Check the continuity between the following components: A. Inlet valve connectors (cold and hot) to the CCU (VCH7 cavity) B. Drain Pump & CCU (DP2 cavity) connectors C. Pressure Switch & CCU (PR6 cavity) connectors. -If the continuity diagnosis failed, Main Harness must be replaced. - Check that the resistance of the Inlet valve in each port of the valve (cold & hot). - Make continuity test to the Pressure SW. See page 8. - Verify that the pressure switch hose is in good condition and properly connected to tub and pressure switch. - Check hose for possible leaks. Remove hose from pressure switch. Make sure that the open part where the hose is connected doesn’t have debris. - Check pressure switch operation. Remove pressure switch. Blowing air through the opening part, the two internal switches are heard one by one. - Check for Suds. - Verify there is not a siphon problem. - Make sure that all the connectors are fully seated. - Plug in washer or reconnect power cord. - Verify the unit operation by running the Diagnostic Test cycle. - After the diagnostic test has finished, unplug washer or disconnect power cord and wait for 15 seconds. Read More...
Don H March 05, 2013 for Model Number 110.47531701 I have a Kenmore HE2 plus. I am getting code f 01. It was running fine the other day and my son was running late for work and opened the door with 1 min left to be a completed finish load. Since then, i get the code f 01 and the cloths are still wet, and will not restart.
1 Answer Don, Yo will want to check for a loose power plug in the wall. Check wires from pump to the CCU. Check to make sure the plugs are fully seated. Unplug unit and let sit for 30 minutes to allow reset of boards and try to restart. Run diagnostics to see if all operations are working. The tech sheet should be inside the unit on one of the side walls and may be toward the bottom. Read More...
Patrick February 07, 2013 for Model Number 110.47532600 My washer seems to be malfunctioning (not every time used) when it finishes one cycle and tries to shift to the next, The 2 error codes it flashes up are Sd (or 5d) or F21 both of which indicate a pump problem. If we stop the washer & manually change to rinse drain & spin cycle on the selector it works properly. There are no separate relays in the system so it would have to be in 1 of the 2 electronic control panels. Any suggestions on how to check??
1 Answer Hello Patrick. Since you have narrowed it down to the boards, it sounds like the CCU WPW10525354 is the one. It sends power to the pump. However, I would make sure the pressure switch W11417619 is good on the unit. Read More...
Jiminny April 02, 2012 for Model Number 11047512604 My problem is no power no lights. All power checks are OK. I am not getting an error message; Diagnostic test shows 'F 24', which is obsolete as this mach does not have a water heater. Secondary code (last) is 88 which is not listed in service book included in machine. Do I need control panel?? It feels as if there is no resistance when "power" depressed
1 Answer Hello Jiminny. Based on the information you provided, it sounds like the electronic control WP8574969 is bad and will need to be replaced on the unit. Hope this helps. Read More...
1 Answer Hello Mel. The F1 error is a difficult problem to pin down but most times it means the central control needs to be replaced. The F1 is a communication error that occurs when the central control and motor control are not talking to each other. Between the two is the door latch assembly which might also be at fault. Check and make sure the connections are good on the motor control and the central control. If so, you will need to replace the central control unit WPW10525353. Hope this helps. Read More...