Russ April 06, 2025 for Model Number WTW5560SQ0 Getting hard jolting stops after spin cycles. Seems like brakes locking up. I've done almost a complete rebuild on this 16 year old Whirlpool but never replaced brakes/basket drive. I've read that trying a small amount of silicone brake lube on the inside wall of the basket drive is worth a try. Just wonder what your thoughts are and what could be causing the really hard stops (sometimes sounding like it's going to come through our floor) after spin cycles. It happens after wash/rinse spins as well. On occasion it won't do the hard jolting stops but it's almost all of the time. Thanks for any suggestions.
Joseph January 21, 2025 for Model Number 11029422800 Kenmore 400 I have a loud noise in the wash/agitation cycle. The spin cycle sounds perfectly fine...I replaced the clutch and still have the same issue!? If I stop the agitation cycle it makes a ratcheting noise and I am not sure if it is the gearcase or basket drive? Thanks in Advance!
1 Answer Joseph, Based on the information given the issue is likely the gearcase. Transmission [3360629] Read More...
Rb May 23, 2024 for Model Number WTW5560SQ0 Have an issue where the washing machine will pump out the water after the agitation cycles (wash and rinse) but there is no spinning of the basket during the pumping out. If I lift the lid during the pumping out of the water I notice the basket engaging/moving just slightly. Then upon closing lid the machine gently spins while pumping out water. I purchased many parts for this machine over the past months from Appliance Parts Pros but I did recently install an 'open box' transmission and I'm wondering if the transmission (3360629) could be faulty or slightly different than my broken original to cause this slight glitch? Also wondering if the clutch slipping could cause this or even a lid switch issue? Any advice would be greatly appreciated.
1 Answer RB, The loud noise during the pump out could be from the neutral transmission gears or from something that may have gotten into the drain pump. The motor should only activate the agitator during the rinse cycle based on the timer chart. What it should do is spin out the clothes, go into a rinse mode where the slow windings are activated to agitate the clothes once full, pause the motor so the neutral can engage, drain the water out, pause the motor again so that the neutral can be disengaged, and then go into a spin. The momentary pauses are used like a clutch in a vehicle so that the internals of the transmission can shift into place. Read More...
Stephen May 02, 2024 for Model Number WET4024EW0 Machine would not spin or agitate. Replaced gear case and clutch. Now the spin and agitate work but getting loud noise on agitate and drain with no spin,once the washer goes into spin noise is gone. If i open lid while in spin,the tub comes to a grinding halt. So i isolated the motor and pump from gearcase during drain and no noise. The motor coupling was also replaced. Strange that during spin is the only time i do not have the noise.
1 Answer Stephen, the transmission would need to be checked to ensure it has seated fully and that there is not a misalignment occurring. If it checked good, it is likely that there is an issue with the transmission. If the enamel coating on the top of the housing was not removed, this can cause pressure build-up which can result in failures. Ensuring this enamel coating is removed would be recommended. Read More...
Geez January 06, 2024 for Model Number LLT8233AW0 A while back noticed washer making an odd high pitched squealing noise during the spin cycle, I think. Fast forward a few months and now the clothes don't spin all the water out and are wetter than normal but everything else seems to be working fine. Which part would fix this? Thanks in advance
1 Answer Geez, this would most likely be caused by the clutch 285785 failing and not engaging the basket drive properly. Read More...
Jason April 18, 2023 for Model Number LSQ8512KQ0 My washer has been making an intermittent grinding noise like gears slipping. Its most notable on the spin cuycle and progressively gets louder, than stops and starts. The washer cycles through just fine but recently has gotten worse. Now if I put the washer in spin and unplug the power and spin the lower agitator by hand it makes the same noise than gets tight, than locks up. Any ideas?
1 Answer Jason, Check that the agitator is not stripped out and then the issue would likely be in the gearcase assembly. Read More...
Dave April 09, 2023 for Model Number LSR8233EQ1 Howdy. I was wondering if the basket drive for my washer is rebuildable? The repair video said it wasn't but you sell replacement parts. I'm confused. Thanks.
1 Answer Dave, The drive basket is rebuildable and would require several parts to do it. The only problem is there are parts that are no longer available which is why you would want to get the complete assembly. Read More...
John March 10, 2023 for Model Number ATW4475VQ0 Bought the agitator repair kit, and installed it correctly. Machine will still not agitate correctly. Wants to agitate and spin at same time. Will spin out correctly when I spin cycle only
1 Answer John, the spanner nut WP21366 would need to be inspected to identify if it has loosened and the drive block WP389140 inspected for any corrosion that could allow it to slip. If they are good, the basket drive W10820043 would need the brakes inspected to identify if they are slipping or have oil residue on them. If there is oil, the transmission 3360629 would need to be replaced and the oil residue cleaned thoroughly. Read More...
David January 05, 2022 for Model Number TAWL680WNO I have a leak that is coming from a poor seal on the basket drive shaft. I can move the shaft(s) enough to cause a half moon gap in the seal. The water on the floor appears blackish/oily. Is this gearcase oil/water mix?
1 Answer David, The gearcase is not an oil/water mix and you will want to either try to change out the seals or replace the transmission. Read More...
Michael May 12, 2021 for Model Number 110.27831600 I'm looking at your Basket drive parts kit supposedly for my model and it contains 3 springs, 1 yellow and 2 black. My old kenmore has a light green one on the old basket drive Which color is the proper one to use or is this the wrong kit? THX!
1 Answer Hello Michael the basket drive comes with an installed yellow spring, and 1 each of springs by color, black, brown, blue, and green. Read More...