Mike M September 01, 2020 for Model Number Maytag Washer MVWC6ESWW1 Agitates, Drains but doesn't always spin. We initially thought it wasn't spinning due to overloading, but even with light loads it sometimes doesn't spin. I found that by manually turning the drum, then running it through the spin cycle again, it sometimes works. Is it the clutch? Thanks
1 Answer Hello Mike, This can be caused by the clutch slipping, a brake that is not releasing, something in the drain pump, a loose connection on the motor capacitor, or even a failing lid switch. You will need to remove the cabinet and bypass the lid switch and run the machine to see if the problem will occur during operation if it turns out to be electrical. You will have to drop the gearcase to check the clutch and brake assemblies. Let us know if we can assit further. Read More...
Ray Baker April 28, 2020 for Model Number ETW4400XQ0 I have direct drive top loader that fills and spins just fine but the bottom agitator is weak with just water and doesn't agitate when clothes added. It sounds like it's trying but barely moves. A repair technician diagnosed it as a failed basket drive so i replaced that but still having the same issue. I checked the motor coupling and they are not broken nor is the rubber washer cracked. The transmission was replaced about 3 years ago and the technician said it looked clean. I don't hear any loud squeaking noise during the cycles and not seeing any fluid on the ground. Not sure what else i can check next?
1 Answer Ray, Check to make sure that the splines inside the agitator are not damaged and if they are not then this would most likely be caused by a faulty gearcase. Read More...
Chuck January 11, 2020 for Model Number ntw5100tq2 washer The basket on this washer would not spin. I replaced the lid switch. The motor just hums. I then replaced the transmission and basket drive. The motor still just hums. The motor runs fine on it's own. What do I check next?
1 Answer Chuck, it would be recommended that the drain pump WP3363394 is inspected to ensure it is not clogged up. If it is clogged up, it can impact the motor. If the drain pump is clear, then the motor WP661600 would need to be replaced. Read More...
Chuck S. January 11, 2020 for Model Number ntw5100tq2 The washer was not spinning and the motor was making a humming sound. I have replaced the lid switch , the transmission, and the basket drive. It still does the same thing. The motor spins when it is not attached . What do I do next?
1 Answer Chuck, You'll need to remove the drive motor and check for excess play and "wobble" in the motor shaft and bearings, also check for any arcing or discoloration in the wires and the motor centrifugal switch. Read More...
Mike December 27, 2019 for Model Number Kenmore elite top loader Can I put it on spin only? If so, how can I do this? Thanks
1 Answer Hello Mike, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can provide you with pertinent information regarding the unit in your home. Thank you for your patience and understanding in this matter. Read More...
Barry September 12, 2019 Where can you get a spanner wrench or how do you get the nut off without a spanner wrench?
1 Answer Barry, if the spanner nut is the part WP21366, then the spanner wrench TB123B would work for this. If the model number for your appliance could be provided in a new inquiry, this will ensure that the most accurate information can be presented. Read More...
Mark May 03, 2019 for Model Number Whirlpool toplaoad, CAM2752TQ0, I replaced the brake/drive assembly on this topload washer. It comes with a yellow spring on the brake pads but also has two other springs. How do I know which one to use? It is still not spinning correctly and I'm thinking that I may be using the wrong spring and there is too much tension on the brakes for the clutch to overcome.
1 Answer Mark, most commonly when a washer that uses a clutch and brake system does not spin well, it tends to be an issue with the clutch [WP8299642] assembly. The spring that was installed on the brake system would be the one you would want to use. Read More...
Mike September 12, 2018 for Model Number NTW4605EW0 Amana HE washer NTW4605EW0. On spin cycle it used to sound like a jet engine it spun that good. Now it is making a constant screeching sound all the way thru the spin cycle. Want to try and narrow it down before I just start replacing parts. Thanks.
1 Answer Mike, You could have a coupler going bad or something in the drain pump causing noise. Pull the casing off the washer and check the connection between the motor and transmission for a lot of black plastic shavings. Also the brake assembly might need a touch of lubricant. You can tell this if when the unit stops it comes to a screeching halt almost shifting the washer. Read More...
Jackie July 16, 2018 for Model Number LSR5132JQ0 Agitates doesn't spin. I replaced Timer, clutch, and motorcoupling. I can hear motor whirring on spin but no movement in basket. What is the most likely part I should change next?
1 Answer Jackie, it sounds like the motor coupling is broke and needs to be replaced, the part number is 285753A, there is a video that shows how to replace it on the web page for the coupling. Read More...
Mr.Mayor June 07, 2018 for Model Number MTW5800TW0 Hi, I have a Maytag MTW5800TW0 direct drive top load washer. It wasn't drying the clothes properly on spin cycle so I replaced the clutch assembly. Immediately after that it started making a scraping noise on agitation and spin cycle but did spin properly. About a month later it again stopped spinning properly so I replaced the clutch again, but this time it took away most of the noise but still doesn't spin properly. It goes into the spin cycle so it's not the timer.The drive block looks fine too. Thanks.
1 Answer Mr Mayor, You will want to make sure that when installing the clutch you put the correct spring in place. If you did then this would likely be a basket drive that needs to be replaced. Read More...