1 Answer Hello Chris, you likely need to be checking your drain pump. If that's not it, please provide your model number and re-post the problem. Thanks! Read More...
Dave November 24, 2012 for Model Number 11044932200 My pump unit 280187 needs replacing. No problem with that. My question pertains to the lack of the 'filter' unit. Is that really needed or does it attach to this replacement unit? I don't want any loose coins or something else damaging a new pump unit. Thanks.
1 Answer Hello Dave, The only "filter" this washer has is the trap made in the screw off cap on the drain pump. This comes with the new drain pump 280187. This screw off cover is the part that catches coins and debris. Read More...
1 Answer Hello Julie, The F28 error code indicates a communication error between the Central control unit (CCU) and Motor control unit (MCU). You want to check the connections of MCU and CCU. Check belt for wear. Run a cycle to verify CCU operation. Check the MCU by looking for operation of drive motor. If all this checks ok then you would need to replace the CCU. Read More...
Jonathan November 07, 2012 for Model Number Whirlpool Duet HT Front-Loading Washer My front-loading Whirlpool Duet HT washing machine is giving an F21 error and not draining the water. I opened up the front panel to access the pump and twisted it open to manually drain out the water, however it goes right back to an F21 error the next cycle. Is the pump bad? Is "Washer Drain Pump Assembly, Part Number: AP3953640, MFG Part Number: 280187, Made by: Whirlpool" the correct part to replace? If not, then what parts would I need to replace and does it come with instructions for doing the work yourself?
1 Answer Hello Jonathan, Based on the information provided, the first step you want to take is to check you drain line to ensure that there are no obstructions. You would then want to pull your pump out and check to see if there is something caught in the pump assembly. If this checks ok and you have good connections then you would want to change out the pump. Read More...
Don November 02, 2012 for Model Number GHW9100LW1 My pump stopped pumping water, the motor runs but the impeller and shaft do not spin when pressure is applied. Can I replace just the impeller and shaft? How about just the motor? I do not need the whole pump kit.
1 Answer Hello Don, If the motor stops when pressure is applied, the motor will require replacement. You should make sure the impeller assembly has not separated and isn't just spinning on the motor shaft. Read More...
William H October 30, 2012 for Model Number Kenmore Elite he3 front load I'm looking for a gold earring that may have ben lost in the washer. Is there a filter area that may be a good place to look at first?I
1 Answer Hello William. Yes, you can unscrew the filter from the pump housing 280187 to check for the earring. Read More...
Leea October 14, 2012 for Model Number A412 series 02 what could be wrong with a washer that allows drain water to return to the tub sometime after a complete cycle is over.it does not happen immediately but over a period of time. the wash water must be pumped up to a drain line as the washer is in the basement.
1 Answer Leea, Are you sure it's "dirty" drain water ? It could be a "seaping" fill valve 205613, allowing "clean" water to drip into, and fill the the wash tub in the OFF position. There is a "slight" possibility that the siphon break 206638 has failed and allows the water to syphon back in the tub, but that also indicates you need to have your drain pipes cleaned. Try shutting off the water faucets to the washer, when it's not in use (for a couple of days) If there's no water in the tub, you have a faulty fill valve, if there is water in the tub, you need a plumber to clean the drain pipes. Read More...
Michael October 10, 2012 for Model Number wfw9500tw01 I am getting suds and f-35 error. I have cleaned the drain, replaced the pressure switch, cleaned the air trap and hose, checked the little ball underneath the tub. and actually replaced the CCU pt# w10156258 (with a used one). Still getting the error. Could it be the pump? Seems to work ok. I have an amp meter any way to check it. Please help! Tired of throwing money at this thing trying to diagnos it.
1 Answer Michael, First, your error codes indicate an issue in the water level switch WPW10415587 or air hose WPW10004260. A slight possibility of an issue in the steamer assembly W10172726 does exist, but start at the water levels switch and air dome hose, first. A multi meter TJMA-DM1 would be a better tool to have, you will need to test resistances on circuits and components, under non running conditions. so a straight amp probe meter won't really work. Read More...
Rob October 07, 2012 for Model Number GWH9300PW4 I continue to get both Sud and F 02 error codes after dismantling and clearing (mulitple times in the past couple of weeks) any accumulation of lint from above the ball valve drain, the separator (white plastic w/ screw in filter, checking and shortening the drain hose. The motor / drain pump assembly was noticably quite warm to the touch. The unit is six - seven years old. What parts would you recommend replacing?
1 Answer Rob, You've done a lot of checks and repairs, and may have an inefficient drain pump 280187 , but it's not likely. At this point, You really want to start at the water level switch WPW10514214 and air dome hose WPW10004260 If the air dome hose is twisted, kinked or clogged with debris, the water level switch won't reset to the "empty" position and cause the "F2" long drain and/or the "SUD" suds detected codes. Disconnect the hose from the water level switch, check it. then blow in the end of the hose, this usually clears any debris in the hose. If the issue persists, replace the water level switch and air dome hose. Thanks Read More...
Baker October 07, 2012 for Model Number Whirlpool Duet Frontload HE Drain pump recently started sounding very differently. Removed the basin drain boot, and the drain plug+hose. There were no clogs or debris. Only water. After reassembly the pump still seems to make a strange noise and the water will not drain. It then displays the F02 error. Is my drain pump out?
1 Answer Hello Baker. Yes, based on the information you provided, you will need to replace the pump 280187 on the unit. Read More...