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Customer Questions and Answers for Water Valve by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM9310407
Manufacturer Part Number: 4318046

The Whirlpool refrigerator dual solenoid icemaker water inlet valve is an OEM replacement part responsible for controlling the water flow to the refrigerator's icemaker. It is typically located at the back of the refrigerator, near the bottom, where the water supply line connects to the refrigerator. The water valve receives signals from the refrigerator's control board to open and close, allowing water to flow into the icemaker.


The Whirlpool water inlet valve can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

This part fixes the following symptoms:

  • Failure to make ice or limited ice production
  • Loud or unusual noises coming from the water valve

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Questions & Answers

For Whirlpool Water Valve (Part Number: OEM9310407)

1 Answer

Hello Pauline. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Hello Irv. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Sorry, this model does not use a filter. You can add an inline filter to the unit. As for the cold water, it does have a tank so some water will be cold. When you run a lot through it, it will not be cold for long. Thank you.

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1 Answer

Hello Jeff. The valve is behind the panel inside the fresh food section. You need to replace the tank assembly WP12956202 to repair your issue. It sounds like the filter head is bad on the unit.

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1 Answer

Ben, Drips from a water dispenser is usually due to low water pressure, clogged filter EDR5RXD1 or air in the system. But the fill valve W10408179 is a good place to start, based on your description. You may also want to consider installing a "check valve" 8201815 on the water tube at the freezer door hinge. This will help to keep the water pressure equalized if the is a problem with the water pressure.

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1 Answer

Hello BPS. Make sure there is no inline filter that needs to be replaced. If not, you will need to order and replace the water valve on the unit.

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1 Answer

Clint, When a unit is slow making ice, the first thing that you should check is the temp in the freezer compartment. If the freezer temperature is not getting below 10 degrees it will cause the unit to make ice slower. Things to check that will cause the temp to rise would be the condenser coils to make sure that they are clean and make sure that the condenser fan motor is running.

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