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Kbr20emss00 Parts

Some parts shown may not be for your model. To see parts for your model only, select it from "Matching Model Numbers" list on the left.

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Fill Cup & Bearing Assembly (Icemaker)
Genuine Whirlpool part
By: Whirlpool
Part Number: WP628356

This icemaker fill cup and bearing assembly directs water from the inlet tube into the ice mold and provides the pivot point for the shutoff arm. Replacing a cracked or missing cup helps stop leaks, misdirected fills, and inconsistent ice production.

  • Channels incoming water into the ice mold to prevent splashing and overfilling
  • Provides the pivot/bearing for the ice level (shutoff) arm
  • Helps maintain consistent cube size and reliable icemaker shutoff
  • Typical symptoms: water or ice buildup under the icemaker, overfilling or hollow/irregular cubes, or a loose/binding shutoff arm
What's included: 1 fill cup and bearing assembly Install notes:
  • Unplug the refrigerator and shut off the water supply before servicing
  • Remove the ice bin and detach the icemaker to access the side-mounted cup
  • Position the new cup directly under the fill tube; secure with existing hardware and verify the shutoff arm pivots freely in the bearing
  • Restore power and water; run a test fill and check for leaks

This part fixes the following symptoms
  • Ice maker dispenses too much ice
  • Leaking
  • Ice maker not making ice
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Do-It-Yourself Stories from Customers like You Broken part   Eva H. • Walnut Creek , CA • March 23, 2014

Watched online video and worked along - it was easy and quick - I was amazed! Read more

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Water Line Union
Genuine Whirlpool part
By: Whirlpool
Part Number: WP2300868

The Water Line Union is an OEM part for Whirlpool refrigerators. It connects sections of the water line, ensuring a secure and leak-proof connection that facilitates the proper flow of water to the ice maker and water dispenser.

Causes of a bad water line union can include wear and tear from prolonged use, exposure to fluctuating temperatures, or physical damage from handling.

Symptoms of a bad water line union include:

  • Leaks or water pooling around the refrigerator
  • Reduced water flow to the dispenser or ice maker
  • Water line disconnections
  • Visible cracks or damage on the union

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

This part fixes the following symptoms
  • Leaking
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Do-It-Yourself Stories from Customers like You Leak/puddle on floor   Barbara F. • Laurel , MD • April 22, 2014

Thought leak was coming from icemaker but refrigerator was making ice just fine. had puddle on floor just below freezer door. upon closer inspection realized leak was coming from drain line. there were 2 pieces of tubing and the connector. leak was coming from where tubing goes into connector. wanted to replace it. didn't know what it was called. did live chat with someone I think was named James. he sent me diagrams and I could identify the part. once identified I ordered it. boom.... Read more

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Crisper Shelf Frame
Genuine Whirlpool part
By: Whirlpool
Part Number: WP67006185

This crisper shelf frame forms the cover above your refrigerator's produce drawers, supporting the shelf glass and helping guide the drawers below. Replacing a cracked or warped frame restores a flat, sturdy surface and smooth drawer operation.

  • Forms the top cover of the crisper compartment and supports the glass shelf
  • Helps align and guide the crisper drawers beneath
  • Restores a level, stable storage surface
  • Common symptoms: cracked/broken frame, glass not sitting flat, drawers sticking or misaligned
What's included: 1 crisper shelf frame Install notes:
  • Unplug the refrigerator and remove items from the shelf area
  • Carefully remove the shelf glass and crisper drawers before lifting out the old frame
  • Seat the new frame level in the cabinet supports, then reinstall the glass and drawers
  • Let plastic parts warm to room temperature before handling; use care when handling glass

Do-It-Yourself Stories from Customers like You Pantry drawer support & crisper shelf had broken pieces   Kecia M. • Centennial , CO • September 08, 2021

Using the website was super easy; I entered my KitchenAid model number, located the part on the schematic diagram, used the number to reference the actual parts listed below the diagram and placed an order. The parts arrived in two days. I watched the how-to videos and took notes. The repair itself took the same amount of time as in the video. The time consuming part was taking the food out of the refrigerator, cleaning the interior & original parts before reassembling. The only problem I... Read more

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Air Grille (Top Vent, Microwave)
Genuine Whirlpool part
By: Whirlpool
Part Number: WPW10175909

Restore the clean look and proper ventilation of your microwave with this air grille. It covers the upper front vent opening, helps guide airflow through the vent path, and shields internal components for reliable performance.

  • Covers the upper/front vent opening while allowing proper airflow
  • Helps secure the charcoal filter on many recirculating models
  • Restores appearance and fit when the original grille is cracked or missing
  • Common fix for a loose, rattling, or broken vent cover
What's included: 1 air grille Install notes:
  • Disconnect power to the microwave before servicing
  • Open the door (most models), remove the screws along the top edge, and slide the old grille to release its tabs
  • Position the new grille, ensure tabs engage fully, and reinstall the screws without overtightening

Do-It-Yourself Stories from Customers like You Clogged refrigerator drain; in the process we broke the part we subsequently ordered from you   Douglas M. • Phoenix , AZ • September 25, 2016

There is nothing you can't do given the right YouTube video! We disassembled the bottom mount freezer n our Jenn Air refrigerator to remove all the ice and then located the clogged grommet on the back of the unit and cleared it and added a notch. In the process of reassembling we broke the bracket on a part that should have been the easiest portion of the entire installation! In seconds we located and ordered the part on your site. It arrived in a couple of days and then we removed the door and... Read more

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Door Shelf Bin Medium
Genuine Whirlpool part
By: Whirlpool
Part Number: WPW10371195

Color: clear. Measures about 14 inches wide by 3-1/2 inches high by 6 inches deep.

Do-It-Yourself Stories from Customers like You Buttons on control panel did not work some parts missing   Suzan F. • Lexington , NC • November 17, 2015

We turned off the circuit breaker. We then removed the light cover and then the control panel. We disconnected the Keyboard, Utah, plugged in the new one and turned the breaker on to see if everything worked. We realized that we did not need a new jazz board so that is being returned. The old Keyboard was removed, the new one attached and all the parts were put back. The frig works fine now at the recommended settings of zero and 38F. Read more

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Defrost Heater (Evaporator)
Genuine Whirlpool part
By: Whirlpool
Part Number: WP67001794

This evaporator defrost heater melts frost from the freezer's evaporator coil during the automatic defrost cycle, restoring proper airflow and cooling. Replacing a failed heater helps prevent recurring ice buildup and temperature swings.

  • Heats the evaporator coil at set intervals to clear ice
  • Maintains airflow so the fresh food section and freezer cool consistently
  • Common signs of failure: heavy frost on the back freezer panel or evaporator
  • Other symptoms may include warm refrigerator temperatures, reduced airflow, or fan noise from ice contact
What's included: One defrost heater Install notes:
  • Disconnect power before servicing; wear appropriate PPE
  • Access the heater behind the freezer's rear panel; defrost ice with warm air/steam—avoid sharp tools
  • Reinstall in the original position; keep wiring clear of the fan and moving/hot parts; ensure secure harness connections
  • After reassembly, verify the defrost cycle per service instructions; if frost returns, also check the defrost thermostat/bi-metal and control

Do-It-Yourself Stories from Customers like You Refrigerator warm freezer normal   Edward H. • Harrisburg , PA • March 15, 2015

The cooling coils were iced-up. The ice was blocking air flow to the refrigerator. This resulted in the freezer working fine while the refrigerator was warm. Called AppliancePartsPros and talked to Sally. Sally was a big help in troubleshooting the problem. I ordered and replaced the cooling coil heater. If you attempt to do this repair yourself, BE CAREFUL, the cooling coil fins are sharp. Read more

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Screw
Genuine Whirlpool part
By: Whirlpool
Part Number: WPW10348409

This factory screw secures appliance components. It restores a tight, reliable hold when the original hardware is stripped, missing, or corroded—helping prevent vibration and keeping panels and brackets properly aligned.

  • Provides threaded fastening for panels, brackets, covers, or internal components
  • Replaces worn, rusted, stripped, or missing hardware
  • Helps reduce vibration and rattling from loose parts
  • Restores proper alignment and a secure fit of attached parts
What's included: Includes 1 screw. Installation notes:
  • Disconnect power; turn off water supply before service
  • Note original screw location and retain any spacers or clips for reassembly
  • Start threads by hand to avoid cross-threading
  • Tighten snugly; do not overtighten to prevent stripping

Do-It-Yourself Stories from Customers like You Dishwasher would not start   Mark M. • Midlothian , VA • July 16, 2016

Maytag Dishwasher (about 5 years old). Some of the buttons had stopped functioning. Then the Start button began choosing whether or not to work. Eventually it would not start at all. Upon removing the control panel, the first thing I noticed was that the brackets that hold the two lower screws were broken. (So this was the reason that the door was so hard to open from the time it was new.) I trouble shot the thermal fuse, the door-latch switches, and inspected the control board trying to find... Read more

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Water Inlet Valve Kit (Refrigerator)
Genuine Whirlpool part
By: Whirlpool
Part Number: 12002193

This water inlet valve kit restores proper water flow to your refrigerator's ice maker and/or dispenser. Replace a sticking, leaking, or failed valve to resolve no-ice, no-dispense, or slow-fill issues and help prevent water leaks.

  • Controls water from the household supply to the ice maker and/or water dispenser on demand
  • Opens when energized and closes to seal off flow when inactive
  • Common symptoms include no ice production, no or slow water dispensing, dripping at the fill area, leaks near the valve, or unusual buzzing/clicking from the valve
  • Helps maintain consistent, reliable filling performance
What's included: 1 water inlet valve Install notes:
  • Unplug the refrigerator and shut off the water supply before servicing
  • Place a towel or container to catch residual water and relieve line pressure
  • Note tube and wire locations; transfer bracket/fittings as needed and tighten all connections securely
  • Restore water and power, check carefully for leaks, and purge air from the system per manufacturer guidance

Do-It-Yourself Stories from Customers like You Water dispenser would not work, ice maker periodically stopped working.   David M. • Lafayette , LA • June 08, 2020

Replaced both primary and secondary water valves to make sure I fixed the problem. Both valves have to open when you function the water dispenser and when the ice maker tray needs refilling. YouTube video was a great help and let me know that I had to lengthen one hose. The video showed me the exact parts I needed to lengthen the hose. YouTube video also let me know that I had needed to transfer the internal springs in the hoses when I cut the old connections off. Never would have known... Read more

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Gear Shaft
Genuine Whirlpool part
By: Whirlpool
Part Number: W11028221

The Shaft is an OEM part for Whirlpool refrigerators. This component serves as the axle for the refrigerator's wheels, allowing for smooth movement when repositioning or cleaning the appliance. It is designed to fit securely and ensure stability during use. The shaft's approximate length is 26 inches.

Common causes of a bad wheel shaft include excessive weight, rough handling during relocation, or wear and tear over time.

Symptoms of a bad wheel shaft include:

  • Difficulty moving the refrigerator
  • Unstable or wobbly positioning
  • Visible bending or damage to the shaft
  • Unusual noises when moving the appliance

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

Do-It-Yourself Stories from Customers like You Was leaking thru the door   Constructora A. • Doral , FL • July 16, 2019

Put the new parts I bought from you on and made some fixing on the rails and done? Great part and fast shipping, thanks Read more

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Water Tube
Genuine Whirlpool part
By: Whirlpool
Part Number: W11176463

The Icemaker Fill Tube is an OEM replacement part for Whirlpool refrigerators. It delivers water to the icemaker, allowing it to produce ice cubes. It is responsible for directing water from the water inlet valve to the icemaker tray, where it freezes into ice cubes.

A bad fill tube can occur due to wear and tear, blockages, or damage. If you notice symptoms such as no ice production, leaking water, or ice cubes with an unusual shape or size, it may be time to replace the fill tube.

Symptoms of a bad fill tube include:

  • No ice production or limited ice output
  • Leaking water around the icemaker area
  • Irregularly shaped or oversized ice cubes

Repair your refrigerator by replacing the faulty or damaged fill tube with this genuine OEM part.

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.
 

Do-It-Yourself Stories from Customers like You Water was leaking & then freezing in the bottom of the freezer compartment   Ronald S. • Frankfort , IL • December 30, 2014

Replaced the water tube that went from the plastic tubing to the ice cube tray. Found that even though it was the same exact length as the original, there was only an extremely small gap from the end of the tube to a splash board. This may have been the root cause of my problems. Read more

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Acoustic Fiber (Refrigerator Sound Insulation)
Genuine Whirlpool part
By: Whirlpool
Part Number: 67003796

This acoustic fiber is the sound-absorbing insulation used in a refrigerator's machine compartment. Replacing a missing or damaged pad reduces operating noise from the compressor area and helps maintain the unit's intended sound levels.

  • Absorbs and dampens compressor and condenser fan noise from the rear machine compartment
  • Helps reduce vibration resonance transmitted through the cabinet
  • Restores sound control when original insulation is torn, saturated, or missing
  • Common symptoms: increased humming, buzzing, or rattling from the back or bottom of the refrigerator
What's included: One acoustic fiber insulation pad. Install notes:
  • Disconnect power and pull the refrigerator forward for rear access
  • Remove the lower rear access panel and note the insulation's placement/orientation
  • Position the new pad in the same location; keep clear of coils, wiring, airflow paths, and moving parts
  • Reinstall the access panel and restore power; verify no contact or obstruction

Do-It-Yourself Stories from Customers like You Vibration   Dwayne C. • Flower Mound , TX • September 27, 2020

Balanced refrigerator Read more

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Defrost Timer (Refrigerator)
Genuine Whirlpool part
By: Whirlpool
Part Number: WP67001036

This refrigerator defrost timer automatically starts and ends the defrost cycle to melt frost from the evaporator coils. Replacing a failed timer restores consistent cooling performance and helps prevent frost buildup that can restrict airflow.

  • Controls the timed switch between cooling and defrost to keep evaporator coils clear of frost
  • Common symptoms of failure: heavy frost on the evaporator or back panel, fresh food section too warm, unit runs constantly, or won't resume cooling after defrost
  • Restores proper frost removal and airflow for stable temperatures
  • Designed to match the original timer's function and wiring connections for applicable models
What's included: Defrost timer Install notes:
  • Disconnect power before servicing; wear cut-resistant gloves
  • Access location varies by model—often in the fresh food control housing or rear machine compartment
  • Photograph/label wire positions and transfer them to the matching terminals on the new timer
  • Reuse original mounting hardware and install in the same orientation as the original

This part fixes the following symptoms
  • Freezer not defrosting
See more...
Do-It-Yourself Stories from Customers like You I had no cooling in the upper ( not freezer) section of my frige   Alexander M. • Gloucester , MA • August 23, 2015

I had had the same problem 4 or 5 years ago and spent close to $200 to repair it. I did have the slip from that repair with part #'s so I went ahead and ordered a defrost timer and thermostat. You-tube had plenty of videos on replacing those parts and even before they arrived I was able to add a switch and bypass the broken thermostat and start a cycle manually with the timer. (which it seems was was still functional). Between that and cycling some ice packs up from the still working... Read more

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Temperature Control Thermostat (Freezer)
Genuine Whirlpool part
By: Whirlpool
Part Number: WP67003000

This is the mechanical cold-control thermostat for the freezer. It senses temperature and switches the cooling system on and off to maintain your selected setting, restoring steady freezer temps and normal compressor cycling.

  • Regulates freezer temperature by opening/closing electrical contacts to control cooling
  • Symptoms of a failing control include freezer too warm or too cold
  • Unit runs constantly, won't start, or won't shut off at set point
  • Temperature knob feels unresponsive or no distinct "click" when turned
What's included: One temperature control thermostat Install notes:
  • Disconnect power before servicing
  • Access the control housing; note wiring and transfer leads one at a time
  • Route the sensing tube exactly as original; do not kink, pinch, or cut it
  • Set to a mid setting after install and allow up to 24 hours for temps to stabilize

This part fixes the following symptoms
  • Won't start
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Do-It-Yourself Stories from Customers like You Erratic/warm temps sometimes worked fine but not reliably   Jennifer C. • Plainville , MA • June 15, 2015

My fridge was often reaching 60-70 degrees but would work well when motor/fans were running; it just wasn't cooling regularly. I checked the coils, defrost, damper, and fans, and they all seemed to work, so that only left the cold control in terms of what I was willing to try to fix. (It wasn't worth messing with the compressor as the fridge is 12 yrs old.) The fridge would sometimes kick on when I tapped the cold control knob so it was a reasonable - and, it turns out, correct - guess. I... Read more

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Crisper Cover Glass (Insert)
Genuine Whirlpool part
By: Whirlpool
Part Number: WP67006655

This is the glass insert for the crisper cover in your refrigerator. It sits above the crisper drawers to provide a sturdy shelf surface and help seal the drawers, restoring safe, usable storage when the original glass is damaged.

  • Fits into the crisper cover frame to create the shelf surface above the drawers
  • Helps the drawers maintain proper conditions by acting as the cover/lid
  • Replaces cracked, chipped, or missing glass to restore stability
  • Common symptoms: broken or shattered glass, unstable or sagging shelf, items tipping through the opening
What's included: One crisper cover glass panel. Install notes:
  • Disconnect power and remove food from the area before servicing
  • Wear cut-resistant gloves; handle glass carefully
  • Remove drawers if needed, lift out old glass from the cover frame, and clean the channels
  • Set the new glass evenly into the frame without forcing; reinstall drawers

Do-It-Yourself Stories from Customers like You Refrigerator replacement shelf.   Julie H. • Fort Worth , TX • November 18, 2023

I ordered the replacement glass shelf. Read more

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Dairy Door
Genuine Whirlpool part
By: Whirlpool
Part Number: WP67003637

Color: clear. Measures about 11 inches wide by 7 inches high.

Do-It-Yourself Stories from Customers like You Replace dairy bin   Tommie C. • Stevensville , MI • January 22, 2016

Bought a new one. Read more

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Ice Maker Assembly
Genuine Whirlpool part
By: Whirlpool
Part Number: 4396418

This is an ice maker assembly that is made to be installed on refrigerator and freezer units. This part includes both the ice maker and the housing. The purpose of this part is to make ice that can then be dispensed. In the event that the ice maker is no longer making ice cubes, the ice maker assembly will need to be replaced. Over time, this component could become cracked or broken due to exposure to cold temperatures. Be sure to unplug the refrigerator from the power source before replacing this part. Store any food that could perish in a temperature safe location so that it doesn't go bad during the replacement process.The ice maker is sold individually and sourced straight from the manufacturer. This specific part is compatible with refrigerator and freezer units that are manufactured by the KitchenAid, Whirlpool, Kenmore, Kenmore Elite, Amana, Crosley, Maytag, and Inglis brands.

This part fixes the following symptoms
  • Ice maker not making ice
See more...
Do-It-Yourself Stories from Customers like You Icemake stopped making ice   Scott S. • Culver Drive , CA • June 27, 2014

We had a sears tech come out and "inspect" our freezer - he said it was one of the 2 vales behind the fridge that needed to be replaced. I found them for 50 bucks each on amazon... but then I thought I might shop around. Then i found this kit - that has the 2 valves AND the icemaker assembly for basically the same price. I went ahead and swapped out the icemaker assembly since it didn't involve getting behind the fridge. the next morning - BOOM ice. lots of ice. amazed. and happy. Read more

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