W10385900 Parts

I have a Jennair jjw9630cas double wall oven, and after a few years I noticed that the light would not go out, first in the bottom oven, and then in the top oven. After doing some research I discovered this was not uncommon, and the fix usually involved replacing the hinges and/or the hinge receptacles. It didn't look like a difficult fix so I ordered four new hinges and four new receptacles, which arrived quickly. I found a video on YouTube that showed how to replace the hinges and it... Read more

• Too warm
• Clicking sound
• Won't start
• Freezer section too warm

I have a Kitchen Aid side by side refrigerator/freezer which is 8 years old. One day it just stopped cooling. At first I was just going to junk it and purchase a new one. However, I took off the lower back cover and noticed the compressor was not running. I knew from experience that these compressors need a starter capacitor and relay and it is not uncommon for these parts to fail. I looked on the Internet for a video which showed how to remove the parts. I also found a video which showed how... Read more

• Fridge runs too long
• Freezer not defrosting
• Freezer too cold
• Won't start

A bit of research on the internet indicated the most likely problem was with the defrost system. I found the service manual for the refrigerator and was able to determine that the defrost heater and thermostat passed the self test. The refrigerator would perform a forced defrost which resulted in a cold refrigerator. More research revealed that this particular refrigerator does not have a defrost timer, instead the defrost cycle is controlled via the Electronic Control board which is also... Read more

• Frost buildup
• Leaking

The drain tube for for the defrost cycle seemed to be blocked, so I googled the repair & it sent me to AppliancePartsPros. Obviously, there's a design problem with this model since many other people have the same issue. This tube is an upgrade on the original for my KitchenAid model (design flaw). Since installation 4 days ago, I have had no leaks - awesome! The video for installation of the new tube on AppliancePartsPros was excellent. Two additions to the video: 1) I used a hair dryer... Read more

• Door won't open or close

I ordered a replacement part...took the shelf out of the refrigerator and slid the new rail into place. It was quick, required no tools and it works perfectly! Read more

I watched the video on replacing the switch on a side freezer where prying out to original switch did not look difficult. I then got on the floor and tried to pry out my switch. Had a terrible time (locking tab or switch body hardened with time?) and mangled the switch terribly and the upper panel of the freezer somewhat, but the switch did come out. AND THEN the top freezer panel with the switch and light assembly fell out into my hands! I was able to unplug one Molex connector and the... Read more

Replaced the starter and capacitor, 30minutes, $60.... Bam!!! Fixed Read more

• Noisy
• Fridge too warm

The fridge is 20+ years old in a home we recently moved into. It sounded like a motor getting stuck on something or grinding weird... was hoping it wasn't something more serious. Found this site, clicked 'noisy' and got the replacement evaporator fan motor blade as well as the motor evaporator. Turned out I didn't really need to replace the fan blade, but since I had it and ours was old, figured I might as well put in the new parts. Followed the videos here, which were really helpful. The... Read more

I searched online for replacement parts and Appliance Parts Pros had the part in stock. Before I ordered the part, I watched the video to see if I could handle the repair. I ordered the part and soaked the gaskets with warm water in the tub. The old gaskets had a much simpler setup, so no cutting was involved. I simply pulled the old gasket out of the track without issues, and installed the new one with finger pressure. Per the video, I took both doors off. However, due to the design, I could... Read more

We turned off the circuit breaker. We then removed the light cover and then the control panel. We disconnected the Keyboard, Utah, plugged in the new one and turned the breaker on to see if everything worked. We realized that we did not need a new jazz board so that is being returned. The old Keyboard was removed, the new one attached and all the parts were put back. The frig works fine now at the recommended settings of zero and 38F. Read more

So this is a poor design in the first case. Not having a center support in the back almost guarantees a failure there eventually. I kludged together a support in my original more than a year ago, but finally the part broke too bad to limp along with anymore. This is the part I needed. That being said, be very attentive about the fact that it's not the entire shelf assembly. There is a metal support across the front of the frame that is not included. The trim above the drawers, and the... Read more

First, I watched your VERY HELPFUL videos showing exactly how to remove and assemble the parts. I removed the salvageable parts from the old shelf frame and reassembled it. Read more

They are easily replaced with no tools. Read more

• Fridge too warm
• Noisy

I determined that the motor that drives the damper valve that allows cold air into the refer was noisy. I ordered the replacement part from AppliancePartsPro.com. It arrived within 3 days and I changed the units out, which took about 10 minutes total. All is quiet with the refer now. Read more

• Freezer section too warm

The fan has a very thin wire in it's coil, and when that wire breaks, you need a new fan. In a previous repair, i noticed that an ice build-up had dislodged the wiring on my fan and severed the coil winding. I was able to undo the winding a couple of turns and get it working again. But more recently, the fan stopped and there was no repairing it. So i ordered a new fan from AppliancePartsPros.com and it got here in very good time. The new fan was slightly different as the prongs seemed to be... Read more

• Door won't open or close

Looked for parts online that were worn and compared prices. Best price was appliance part pros. Ordered and received in 2 days and easily replaced worn parts. Read more