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Customer Questions and Answers for Board Asm Main Contro by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11657838
Manufacturer Part Number: WR55X10560

The Main Control Board Assembly is an OEM replacement part for GE refrigerators. This board controls and monitors all critical functions including temperature regulation and cycle operation.

Symptoms of a bad control board include:

  • Refrigerator failing to cool or freeze properly
  • Door alarms or error codes displayed
  • Lights or other features ceasing to operate

Causes can be short circuits, liquid damage to circuitry, or failure of electronic components due to prolonged use. Defects are often not repairable and replacement is necessary.

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore refrigerator models.

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Questions & Answers

For Ge Board Asm Main Contro (Part Number: OEM11657838)

1 Answer

Hello Sergio. Based on the test you did, it is either the wiring or the dispenser board on the unit. The display unsnaps from the dispenser in the freezer door. You shouldn't have to remove the stainless from the unit.

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1 Answer

Hello Ian. It could be the main board. but first check for a stuck button on the interface where you turn the unit on and off. This can cause the issue as well in the unit.

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1 Answer

John, You will want to test to make sure that there is 120 vac getting to the inverter. If there is then the inverter would be faulty and would need to be replaced. The part number for the inverter is WR49X10283. If there is no power to the inverter then the issue will be with the main control board.

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1 Answer

Eric, With both refrigerator and freezer lights not working then you will want to test the transformer which is located under the unit and see if there is 120 vac to them. If there is 120 vac to both of the transformers then the transformers would need to be replaced. If there is not power to them then the control board would be the issue, which is most likely.

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Amy for Model Number ZIC360NRRH

Ge monogram bottom freezer stopped working. No controls light up and no cooling in entire machine. Tech came out and thinks it is the control board. He tried two different boards. The first lit up the display screen but no power to fan or compressor. The second lit up display screen and turned on fan but did not start compressor. He checked compressor separately and it does turn on. Can't seem to determine item number for correct control board that will provide power to compressor. Have tried the control panels: WR55x10560 and WR55x10720. No serial number on machine. Thanks

1 Answer

Hello Amy, If the model number is actually ZIC360NRARH, you will need to order WR55X10560. You should verify the model number from the units' I.D. tag. This may be located in the machine compartment on a built in unit.

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1 Answer

Hello Andrew. Check and make sure the flap is closing on the dispenser and make sure the door is sealing good. It sounds like warm air is getting into the freezer from somewhere on the unit.

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1 Answer

Hello Jesus. This model is showing as an international model and we do not offer parts for it. Sorry.

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