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Customer Questions and Answers for Refrigerator Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18067209
Manufacturer Part Number: WPW10503278

Fix a refrigerator that's not cooling or has temperature control issues. This control board manages defrost and cooling cycles. DIY install in 30 minutes.

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Questions & Answers

For Whirlpool Refrigerator Electronic Control Board (Part Number: OEM18067209)

1 Answer

Carlos, You will want to check the defrost heater and defrost thermostat for continuity. If there is no continuity then the part is bad and would need replaced. Also check the damper in the unit and make sure that the damper is opening and closing and check to make sure that the evaporator fan motor is running.

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1 Answer

Hello Chris. It sounds like the damper WPW10196393 may be bad and need to be replaced. Check and see if the door opens and closes. If not, it is bad on the unit.

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1 Answer

Hello Richard. Programming Mode: NOTE: The Program Code is located on the Serial Plate on this unit after the word Code. 1. Press and hold the Door Alarm Keypad. 2. Press and hold Freezer Temperature DOWN /- Keypad within 3 seconds. 3. Release the Door Alarm Keypad and wait 3 seconds. 4. The control will display PE to indicate the programming mode. 5. Entry is confirmed by pressing the Freezer Temperature DOWN /- Keypad once more. 6. The control will display the current Program CODE. This value should be validated with theProgram CODE printed on the unit serial plate. NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing Door Alarm Keypad for 3 seconds. 7. Press the Refrigerator Temperature UP /+ Keypad or Refrigerator Temperature DOWN /- Keypad to change the digit value with each key press. 8. The decimal point indicates the selected digit. Press the Freezer Temperature UP /+ Keypad to select the next digit. 9. Once the desired Program CODE is entered, press and hold the Freezer Temperature DOWN /- Keypad until the Program CODE begins flashing indicating it has been saved. NOTE: If you attempt to enter an invalid Program CODE the control will not save the new code, but will beep. (The unit will NOT run with a Program CODE of 0000).Once the Program CODE has been saved the Programming Mode is exited by pressing any key. If the new code is incorrect this process should be repeated. The Programming mode can be exited at any time by pressing Door Alarm key for 3 seconds or will exit if unattended for four minutes. Defrost Operation: The Control Board adapts the compressor run time between defrosts to achieve optimum defrost intervals by monitoring the length of time the defrost heater is on. After initial power up, defrost interval is 4 hours compressor run time. Defrost occurs immediately after the 4 hours.

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1 Answer

Mr. Jim, It sounds like you may be doing something wrong. When you push the keypad make sure that you are hitting the freezer temperature down key and not the refrigerator temperature down key. This appears to be what is going on.

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1 Answer

Deanna, If the unit is not defrosting and you put through a forced defrost, and the coils cleared of the frost then the issue would be in the control board WPW10503278.

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1 Answer

Greg, The issue with the unit would most likely be related to a stuck key on the control board. You will want to check the housing of the board to make sure that the plastic tabs that push the buttons are not damaged. If they are then the housing would need to be replaced. If not then the control board is faulty and would need to be replaced.

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1 Answer

Hello David, I'm sorry but the parts break-down does not give us this information. You would have to get this type of information from the manufacturer since we have no resources to look it up.

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Alex for Model Number Whirlpool gx2shbxvy07

Hello. My whirlpool fridges keeps building ice on the coils in the freezer, then the fridge will heat up. I programmed the fridge Jazz system to manually defrost the coils (long mode) and the defroster worked fine, all ice melted and the fridge cooled as normal. However, after a few weeks, the ice builds up again and I have to defrost manually to fix the problem. I checked all the maintenance tests, and they all pass and I can hear/see that the respectable functions work (for some tests). The Jazz system also seems to have full control of the fans and compressor, and turns off the compressor during the manual defrost program. Considering the defrost function works, would the problem be the control Jazz board (perhaps the timer function integrated into the board)? The Jazz freezer thermostat test (#1) seems to pass (in S mode) and thermistor (#5 shows P), so I'm not sure what other component may be affected without using a multimeter. Thank you!

1 Answer

Alex, There are only 3 components of the defrost system, the heater, the defrost bimetal and the jazz board. When you put the unit into a forced defrost you eliminated the defrost heater and the bimetal as being good since the heater came on. The only other part that would be the issue would be the jazz board which is part number WPW10503278.

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