Ali May 03, 2020 for Model Number 110.20242510 I can hear a loud grinding noise while washer is running the spin cycle. The noise can only be heard during the spin cycle.
1 Answer Hello Ali, you will need to replace the washer's gearcase W11454741, you may also need the splutch cam kit W10721967. Read More...
Dennis April 09, 2020 for Model Number 110.20232711 Kenmore washer - top loader Trying to help my elderly brother during the virus shut down. Kenmore (Whirlpool) top loader washer. Model 110.20232711. "Splutch type" drive. Makes a very loud metallic grinding noise when trying to agitate. It went through automatic and manual tests. Had fault codes for motor and shift. Spins OK (both low and high). Took "Splutch" assembly apart and all looks OK. The spring mechanism moves in and out freely. No damage to any of the teeth or splines. The motor rotates OK in spin. When in agitate direction the loud noise is heard. When moving the washer there was a dry brown stain on the floor and it is under the gearbox assembly also.
1 Answer Dennis, based on the information provided, the gearcase W11454741 would have failed. Read More...
Carol March 04, 2020 for Model Number WTW4815EW0 My washer fills with water and goes through the cycles but doesn’t agitate or spin. Do you think the cam splutch part needs to be replaced or could it be something else?
1 Answer Carol, if the motor can be heard during operation but there is no spin or agitation occurring, the drive belt WPW10006384 would need to be inspected to ensure that it is intact. If there is no motor operation at all, the unit would need to be placed into a diagnostic mode to allow for the retrieval of any error codes as well as entry into the manual test mode. This will allow for the best identification as to which circuit in the system may be causing this issue. Read More...
Jose January 14, 2020 for Model Number RTW4640YQ1 hello I have a washing machine that when I wash in small or medium size it works well but when I put it on a large one the clothes come out with a lot of water , need help please
1 Answer Hello Jose, this is an electronically controlled washer. It came with a Test Sheet that will allow you to run diagnostic and test cycles as well as a calibration cycle. It is located in a plastic bag. located behind the front cabinet panel near the top. If the control board is detecting a problem in the cycle it will have a fault code(s) stored in its memory. Read More...
Farley December 29, 2019 for Model Number Whirlpool Washer W102805461 # on the manual Hello, Thanks in advance for your help. I already replaced the splutch kit on my washer and I’m still hearing the ticking noise between the wash and spin cycles. Also very recently the washer does sound like an airplane taking off during the spin cycle. I suspect this is the motor bearing. This washing machine is about 10 years old and has seen heavy use. I guess my question is is it worth fixing whatever is still causing the ticking and changing the bearing compared to just buying a new washing machine. Thanks for your opinion. Thanks, Farley
1 Answer Farley, So the loud noise would be the bearing. The gearcase comes with the bearing on this unit and not able to be replaced any other way. About a 200.00 part. The ticking is probably the actuator not shifting from agitate to spin. Another 40 dollar part. So upwards of 250.00 on an older unit is a pretty hefty repair bill. I would price a similar unit that is new and make a decision. Read More...
Jose December 03, 2019 for Model Number WTW5500XW2 Washer machine, everything works on it, the only problem that I got with it is when starts spinning the water out is making a squeaking noise for about three seconds and it quits. Could it be the splutch cam kit??? I took the splutch out and cleaned it. I put a little bit of grease and put it back together the squeaking noise went away for about a week and now start doing it again need help, please.
1 Answer Jose', Yes the " making a squeaking noise for about three seconds and it quits" could be and most likely is the W10721967 Splutch assembly "slipping" and not engaging properly causing the noise. You will also want to check the WPW10006355 Shift Actuator for proper movement and that the shift arm and shift ring on the splutch are properly engaged. Read More...
Brian November 08, 2019 for Model Number MVWC400XW4 The wash plate on my top-loading maytag MVWC400XW4 spins but the tub itself does not. I rigged the lid lock so I could watch it during the sensing cycle I have replaced the clutch actuator. I removed and examined the clutch parts and they APPEAR to be in good condition. Any suggestions?
1 Answer Brian, The tub is not supposed to spin when in the agitation cycle. The tub will only spin when in the spin cycle. If the tub is not spinning in the spin cycle then check for error codes using the tech sheet and it may be an actuator issue. Read More...
Mk October 30, 2019 for Model Number 11026002012 My washer makes a very loud roaring noise when spinning. Sounds like a helicopter taking Off! Already replaced the splutch cam kit. Help please. Thanks so much.
1 Answer Mk, the most likely cause is going to be the gearcase assembly W11454372 bearings are failing. The unit will need to be inspected for any loose fittings to ensure that there are not any possible chain reactions. Once everything is verified as being secured, this will leave only the bearings in the gearcase as the possible cause. Read More...
Austin September 17, 2019 for Model Number 110.25132411 My Kenmore impeller-driven HE washer isnt agitating, or impelling. Loud grinding noises instead of washing clothes. It fills and spins and drains correctly. H
1 Answer Hello Austin, this sounds like a mechanical problem, start by removing the wash plate in the basket, check if the shaft splines are worn out. Then access under the washer and remove the belt guard and check the belt, pulleys and splutch assembly, if all check ok then there is a gearcase problem. Read More...
Paul September 03, 2019 for Model Number WTW5000DW0 my washer doesnt agitate and it appears to spin but not fully i took off drive belt cover and belt appears fine
1 Answer Hello Paul, there are a number of possible problems for this,your washer came with a Tech sheet, it is located on the inside behind the front cabinet panel near the top in a plastic bag, run the Fault code display mode an see what fault code it gives, you can also run a number of component and function tests to determine the cause,if you are not sure of what the code refers to repost your question with the code. Read More...