Ted October 05, 2011 for Model Number MHW2000AWW Hello, I have a Washer: Lower Unit Model No. MHW2000AWW with Serial No. 10201681UM which I believe was manufactured in June of 1998. I got it used and was able to get it to spin after the rinse once and now it will not. I did give off a very slight burnt wire type of smell before it stopped working. The door lock light still works properly. Can you tell me which control board I need to replace and where it is located on the unit? Thank you for your help. Ted
1 Answer Hello Ted. Check and see if the R-11 resistor is burnt out on the control board in the top of the dryer cabinet. If so, you will need to replace the wax motor and the control board WP22004325. If it is good, check and see if the out of balance switches are good in the machine and the wires going to them. If so, you will need to replace the motor kit 12002039. Hope this helps. Read More...
Teresa July 19, 2011 for Model Number MAH6500AWW Thank you for your answer to my question, I am very satisfied with your getting back to me. I would like to know when we place an order for this part, is there some kind of guarantee once we get it?
1 Answer Hello Teresa! Yes, we have a great warranty and return policy available for our customers. Please see the following links to view our policies, thanks! Return Policy: http://www.appliancepartspros.com/customerservice/returns.aspx Part Warranty: http://www.appliancepartspros.com/customerservice/warranty.aspx Read More...
Teresa July 18, 2011 for Model Number MAH6500AWW Neptune Washer had a code on it this past weekend LR (looked at paper in back of washer) says locked rotor. Washer would not go thru the spin cycle kept making a clicking sound. Had the motor tested everything was fine, so looked at the motor control board and noticed an area top and bottom with a burned mark on it. Looked into this via internet and says that the control board works with the spin cycle of the washer. Please let me know if this is the case, and what part # I would need to purchase for the control board. Serial#24886768CC. Thank you
1 Answer Hello Teresa. If the motor test good, then you will need to replace the motor control board. Based on the model and serial number you provided, WP22004046 is the correct motor controler. Hope this helps. Read More...
Terry M May 28, 2011 for Model Number mah4000aww Neptune mah4000aww will not spin up to speed with a load in it but will with no load in it. What possibly could be the trouble?
1 Answer Hello Terry. There could be several parts causing this issue. First, you would want to check your motor and the motor control unit. These are the most common parts to fail to prevent a spin cycle. If you need more help, you can visit our repair forum and the technicians there could likely be of more assistance. I will include a link to the forum in this message. I hope this info helps! http://forum.appliancepartspros.com Read More...
Shirley S. May 11, 2011 for Model Number MAH5500Bww lr code came on won't go through cycle. There is a clicking sound when you try to get it to spin or drain won't spin. I read that you need to get a motor conversion kit 12002039 since maytag redesigned it but I think you have a different number also it said to change the doorlatch wax motor or it will take out the uppercontrol board. What are the right parts and what are the costs?
1 Answer Hello Shirley! You will need to check to make sure all of the wiring to the out of balance switches are good. If they are good, replace the motor conversion kit 12002039. Hope this helps! Read More...