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Customer Questions and Answers for Ice Maker Fill Cup And Bearing Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18030435
Manufacturer Part Number: WP628356

Ice maker leaking or shutoff arm broken? This fill cup and bearing assembly directs water into the mold and supports the arm. 15-minute DIY fix.

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Questions & Answers

For Whirlpool Ice Maker Fill Cup And Bearing Assembly (Part Number: OEM18030435)

Atlantajim for Model Number 106.74262400

Our refrigerator is 7 years old; it's a top-mount freezer model. About a year ago, something to do with the ice maker sometimes causes a knocking sound to occur somewhere in the vicinity of the ice maker, which is in the top-freezer area, not in the bottom compressor/cooling fan/coils area. The knocking was loud, with knocks occurring approximately 2-per-second and would continue for about 30 seconds; it really sounded like someone knocking on the house's front door. BUT, it continued to make ice like a champ! A couple of days ago I emptied it, laid it on its front door, and blew out the dust from the cooling coils; I saw nothing amiss in the back/bottom. When I righted it and removed the bottom/front grille, there was a blue & white plastic part down there, broken off something .. it's about 1-1/2", and seems to be a bracket for the end of a appx 5/8" end of a pipe or tube. The refrigerator now freezes & cools as expected, but the ice maker no longer makes ice .. it doesn't fill. The cold drinking water supply inside the refrigerator works correctly. How to order the needed replacement part, and how to get to where it is?

1 Answer

Hi. Is the ice maker bail arm down ? Is the temperature of the freezer 0° and not too warm? Is the water valve connections tight? Use a volt/ohm meter part # MA-DM1 to assist you in your diagnostics. Remove the front cover on the ice maker part # 4317943. Insert the volt meter leads in the L and N holes to see if there is 120 vac. If not then see if the black thermal fuse has opened in the ice maker wire harness. Use the ohm meter between these two wires to test after unplugging it from the ice maker. Make sure you have 120 vac at the back wall of the freezer where the wirer harness plugs in. Is the front gear on the ice maker jammed or broken. Strip a solid copper # 14 gauge wire 3/8" on each end of a 6" wire length. Fold it into a u-shape. Place it into the front of the ice maker at the T and H terminals . Watch the heavy marked line on the large gear. It should now begin to turn . If not then tape the door switch shut. If it turns then when the large mark gets to the 3-4:00 position the water valve should get 120 vac for approx. 6 seconds. If it does then the water valve part # WP2188808 sends water up the line into the fill tube and into the ice maker. So check the fill tube to see if it is clogged. Water droplets will back freeze the fill tube. or a kinked water line when the unit gets pushed back into normal lace. the knocking sound is from the ice maker heating circuit taking too long to loosen the cubes as the ejector blades try to eject the cubes. As far as the bottom coils mount clip that fell off there is no manual explaining the area of re clipping it. Just place it back on the "Ghost Mark" where it fell off. It will tell on itself where it was originally placed so to speak. Thank you.

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1 Answer

Luke, what is the model number to your refrigerator? We will need this information to verify the correct parts used on your unit. Thanks!

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1 Answer

Hello Jodi! If the icemaker is not calling for water the icemaker will need to be replaced. Your part number is D7824706Q. Thanks!

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1 Answer

Gail, I doubt a new bearing WP628356 will solve your issue. You most likely have an issue, inside the control head mechanism, the "auto off" mechanism assembly has failed. You'll need to replace the icemaker D7824706Q in order to make the repair. Thanks and Good Luck

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1 Answer

Hello Glen. If the arm is sticking, and does not drop back down, you will need to replace the icemaker D7824706Q to repair the issue. Hope this helps.

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1 Answer

Mikey, you need to check the water inlet tube for an ice build up inside the tube, and make sure the inlet tube is in the ice maker fill spout properly. Thanks and Good Luck

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1 Answer

Hi Mark . Unless there was an initial crack or damage too small to notice, the it is not usually a issue. Please use the white silicone grease upon reassemble. This part # is WP26594P. The bearing is part # WP628356. Thank you.

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Demian for Model Number AP3131673

Regarding this string below, will there be instructions included about removing the ice maker? And I assume the water needs to be shut off? Does the entire icemaker need to be removed to replace the Bearing (AP3131673)? Also, does the metal arm simply snap into the hole? We broke the plastic piece that holds the arm. Asked by Demian for Model Amana AFD2535DES Hello Demian. Yes, you will need to remove the icemaker from the freezer to install the bearing AP3131673. The arm does snap out and into the bearing assembly. This repair is much easier with the icemaker out of the freezer. Hope this helps.

1 Answer

Hello Demian. To remove the ice maker, you will need to pull out the freezer door and lift the door off the unit. Then remove the basket in the top of the freezer. Next remove the screw under the bottom of the ice maker and loosen the two 1/4" screws at the top supports of the ice maker. Lift up on the ice maker and slide it off the screws. Unplug the wires going to the ice maker. You can now replace the bearing WP628356 on the unit. Reinstall in reverse order. Hope this helps.

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1 Answer

Hello Demian. Yes, you will need to remove the icemaker from the freezer to install the bearing WP628356. The arm does snap out and into the bearing assembly. This repair is much easier with the icemaker out of the freezer. Hope this helps.

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2 Answers

Hi Jack. If you are referring to the water line going from the water valve to the cabinet, back of the ice maker, then you loosen the line nut on the valve. The water valve is part # 4318046. Thank you.

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